D'angelo & Sons

From the initial contact with estimator Matt who was very encouraging with the state of our roof, he did not pressure us to do right away for the sake of a sale, instead he told us to wait for warmer weather to do the roof. Also he sent someone in the meantime to check and do necessary repairs as to avoid a leak till roof was done. The crew that did the work was on time, and did a very good job cleaning up. Very happy with all the guys that worked on my roof. Project manager Daniel was also helpful in answering all the question we had, and kept us informed as to what was happening, which made us feel very comfortable. Follow up by Daniel before, during, and after the project was excellent. I would highly recommend Dangelos to family, friends, and any of my neighbours!!

Long review, but I believe in providing the whole picture. We started off great...estimate was done as scheduled, and very professionally. The day prior to the "scheduled" work, we received a call that the crew would be at our house between 7:30 and 8:00 am the next day (Wednesday). At 10:30 am, we called the project manager to see where the crew was, and were advised that there was a delay, but they would be there "for sure" by 2:00 pm. At 3:30 pm, another call to the project manager who advised "we are packing up now and heading your way. I assure you we will be there by 4:30 pm". At 4:15 pm, a call from him saying "sorry, maybe tomorrow". That prompted me to call the company directly, and I had the good fortune to speak directly with Mr. D'Angelo Sr. He stated his disappointment at how we were treated, and assured that the crew would be there the following morning.

The next day, Thursday, they arrived as scheduled. GREAT! However...at the end of the day, one of the young men removed the protective plywood around our bay window too early, and the caseing on our window was damaged. Now again, to give credit, they did replace the damaged area the following day, however I will have to recaulk the area as the job they did was quite poor. To add to my frustration, Friday night I was approached by one of my neighbours, who advised that he had to ask the two young men on the project to watch their language, as it was quite foul and was within earshot of her young son. I understand that this is a construction site, but really not necessary for that in a neighbourhood of kids. It is bad enough that they have to put up with the necessary noise of a roof being stripped and refinished. They don't need f-bombs dropped on a regular basis as well.

The last concern I had was that in their printed literature with the quote, the company states "no matter the size of your job, a dedicated project manager is on site during the entire project". Well, not true...at least in our case. In fact, our project manager was surprised to hear that when I mentioned it to him when I called about the damaged window. Most contact we had with the project manager was once the job was done, and that was so he could obtain their final payment cheque. He even called us at 9:00 am Sunday morning to see if he could drop by!

As for the work itself...very good. The clean up was excellent, in fact you can't even tell that they were there. For the work done, I am very appreciative.

Had the project manager been more up front with us about the delays, and been on site as promised within their promotional material, I believe our experience would have been much better, and our property would not have been damaged.

We have had nothing but bad experiences with roofers. After the December ice storm created a major leak in our roof, fixing that leak was the LEAST of our problems. Finding a company we could trust was the biggest issue. Our home has an upper and lower roof, joined by a mansard wall, making our problem that much more difficult - the leak could have been in either of the the three areas.
We contacted two companies; both believed the problem to be on the lower roof, and both advised that they would troubleshoot with water, starting at the lowest area, and working up until water started leaking inside. Both quotes were approximately the same, and rather exorbitant. However, the first company stated they would replace the mansard wall (contrary to their initial assessment, which indicated the problem was with the lower roof). The second company agreed to do the work, then ignored our 4 follow-up calls.
We then called D'Angelo and Sons. Wes advised he was putting a 'rush' on our repair, and two days later, Joel arrived. Joel listened - he actually listened, to our observations, and then proceeded to troubleshoot the area with water. The leak showed itself when water was applied to the upper roof. Joel encouraged me to join him on the roof so I could observe the repair. After removing approximately 9 shingles, he found 2 rusty nails, the exact point of entry. He put down ice & water shield and new shingles, and finished up caulking areas the original roofer neglected to do. That night, we had over an inch of rain during a storm - - without a single drop of water inside. The cost of the repair? A quarter of the first two estimates.
I simply cannot give enough praise about Joel, D'Angelo And Sons, and the work that was done. They took what was our nightmare and turned it into an overwhelmingly pleasant and positive experience. When we have to replace the existing roof, we now have a company we can trust.
Thank you once again, Joel!

We can't thank you enough D'Angelo and Sons, we now have a new roof, we didn't realize how bad the old roof actually was. A big thank you to Jake (PM) and Jay for coming back and addressing some issues we had with a few things, a job well done guys. If any of my friends ask for roofing companies, I'll point them in your direction Thanks again

I had a great experience with D'Angelo. From my consultation with Frank, to the crew who did the work, and Jake, the project manager. They were very professional, courteous and respectful. The job was done in one day and they did a great job cleaning up after themselves. I had asked for a downspout from the second floor to be extended to avoid damage to the new shingles, and they took it upon themselves to fix the downspout that was ruining my front walkway, without being asked, or charged for it. I would recommend D'Angelo and Sons to any of my friends or family.