Better Contracting Services

We were very impressed by the work done in replacing our eavestroughs. Asked us questions on how we would like the replacement done for down pipes etc. The workers arrived on time, did an excellent job of cleaning up everything! They completed the job quickly, well done!.

Great service and they did an excellent job on my roof. I would highly recommend them because they are knowledgeable and make the extra effort to fix any problems or issues.

Mike and Charlena are real gems to deal with. We had some wild roofing quotes and after checking with five companies we didn't know what to do. Better Contracting came in, gave an accurate quote and assessment of work and were highly flexible in terms of start dates and payments. Fast forward a month and our new roof, eaves and downspouts are the talk of the street! The guys did a tremendous job, were highly communicative and cleaned up each day. The quote never changed throughout the project - something we were constantly worried about. A++ service. Highly recommended.

Last-minute call for help after a major storm ripped some shingles off of my roof. Enough that I had a small amount of water coming into the master bedroom ceiling.

Explained to them roof was only 6yrs old. Indicated they would do their very best to match colours, but explained many there are many shingle manufacturers, and a multitude of colours.

Better Contracting was out next morning for a prompt, seamless repair. Looks absolutely spectacular. Cannot find where the patch was at all...

Best part is they were very fair with respect to price - did not take advantage of the situation.

Contemplating replacing gutters - I will be calling them FIRST!

Thank you to the team @ Better Contracting.

Better Contracting Services did great work to install our Eaves-troughs/downspouts, and we were totally satisfied with the job.
After this, we found that Better Contracting Services tends to encroach on property lines while doing work @house next door (siding/roofing/venting); and does not check to see what actual property lines are. Installed siding, roofing, venting all over the actual property line approximately 6"+.

Will most likely not hire Better Contracting again due to negligence and encroachment onto our property.

Rating of 3 - "Buyer Beware" - Better Contracting does not check property lines while doing siding/roofing etc. Be sure to provide this information when engaging with a contractor.

There is no on-going issue with our neighbor, this review is honest and not personal. Contractors have a responsibility to do quality work each and every time. (Also, my name is not Rob)

Hired BCS to do soffit vents after InstaInsulation came and baffled and blew insulation into the ceiling. The number of roof vents was the same as the soffit request and they replaced those by accident by doing the job earlier than scheduled. They made good on the mistake and cleared that charge and did the soffit vents quickly. Recommend for roofing needs. WIll use again on my new house.

incredibly frustrating to deal with. dont waste your time and effort there are many other companies that will appeciate your business and willingness to pay for quality work and good customer service...but "better contracting" is not one of them.
had some ventilation issues and problems with frosting in attic that needed adressing so i decided to call BC as i had seen them several times on holmes shows. murray the sales rep came out and assesed everything from outside not even going in our attic.
he suggested we needed to add a roof vent. at the same time i needed to some bathroom vents installed on roof and wanted gutter guards installed and our downspouts removed from our weepers. he suggested for warranty purposes that new gutters should be installed so i went ahead with the work as pricing seemed quite reasonable. guys came out and did the work when they had promised but a year later i found that i was still experiencing difficulties in my attic (frost) so i decided to install perforated soffits throughout which they also did to my satisfaction. at the same ti me a had them adress a leaking/dripping gutter in the front of my house....well thats where things started to come off the rails.
they have been out a few times to try and resolve but to this day i get a huge muddy puddle in the front of my house because of this dripping gutter. at same time i asked them to reroute my gutters near my drive way (understandfing i would have to pay) because water was now creating an ice sheet in my drive way in the winter. i called them spring of 2014 to get them out there to asses figuring that would be plenty of time, they came out to asses in june 2014 and here we are in feb 2015 and nothing has been done. i called charlene what seemed like once a week in the fall indicating wanted this work done (without even knowing the cost) but needed done by december to avoid the hazards of ice in my driveway again. every week it was the same answer it seemed promises after promises but i would have to follow up with a call the following week. if it wasnt for thew work they had already done i would have moved on long ago,but for me just didnt seem right that i spent the money that i did and got this kind of service. they always are pleasant on the phone but it is what they do to mask the incredibly poor service of this company. I guess the fact that this was a small job and i had already paid them in full they didn't feel the need back up their work or keep appointments..quite frankly i am astounded that their rating is as high as it is. i am in service business as well and for me a job is not complete until a job is seen through to completion at the customers satisfaction...well installation went well but it is the follow up that has led to this review. hopefully other consumers will read this and help them decide to look elsewhere. as i suggested earlier your time and money can most definitely be put to much better use elsewhere dont let the fact that these are a "holmes approved" contractor fool you

We have received high quality installation work and follow up service over a number of years from Better Contracting. They did a very good job reroofing our house and installing new eavestroughs and downspouts - did both jobs efficiently and cleaned up thoroughly. They have also provided prompt follow-up service and repairs when needed. Their installers have been professional and the front office has always been responsive and helpful.