Better Contracting Services

These guys were already recommended to me when I found out they were a Holmes-approved company, so that sealed the deal. The estimate was accurate (they actually came in a little under) and the work was completed on time. That was with a rain-day too, so they would have been even quicker. The guys friendly and polite, even to our dog who did not approve of them on the property. Little does he know that the roof will probably outlast *him*. Excellent work, and they even matched some existing product so everything looked great. Strongly recommended!

Very happy with the new basement. Process was smooth and work is top notch. The job took exactly the amount of time they said it would and were on budget. I will be using them for my next project.

Hired these people to do my roof. I had in mind a certain kind of shingles, and their rep suggested something else that was actually cheaper. The work was done promptly and well. My new roof looks great!

I was very happy with the level of service and professionalism from the estimate to job completion. My estimator was very helpful explaining the products and helping me understand the process. The roofers were there on the date I was given and took extra care to protect my property from debris and nails. I was also impressed that after the garbage bin was removed my driveway was swept clean. They delivered exactly as promised from first phone call to final cleanup. I would highly recommend them to anyone looking for a new roof!

I seen Better contracting on TV , I knew it was a company I could trust due to me being out of the province working. My Wife is so pleased with the work, Thanks Guys

The Better Contracting Crew we had on our roof were very disciplined. The crew were down a few members due to illnesses working in this crazy weather and I felt very bad for the crew, having to make up for the missing members. Talking to them for 5 minutes I felt I was robbing them of very valuable working time. They were under pressure and just wanted to complete the job to the best of their ability. Working in the construction industry, I understand from an administrative perspective, that illnesses during the year are often a shortfall and something everyone else just has to suck up and make due to get the job done. We are very appreciative of the crew's great work ethic and ability to get the job done under the timeline pressures of daylight hours and minimum personnel. I was very honoured to have such a great crew working on our roof. A good work ethic is often hard to come by. Better contracting's commitment to getting the job done did not go unnoticed and they were commended on their efforts and quality of craftsmanship as no corners were cut to get the job done quicker. If there's any doubt in which company to hire, hire Better Contracting. I know its the best company decision I have ever made for home renovations thus far.

I had replaced my roof 5 yrs ago from a clown of a company. For the full five yrs I had nothing but problems. I had no choice but to redo the whole roof as I had water coming in. Mike came and took his time explaining all the work that would be done, and said what a bad job was done on the roof. He has been very helpful and I would recommend him to others. Thank you Mike. Also when I called the office the staff have bee super friendly and helpful.

I hired them to do my entire lower roof - new eaves troughs, smart screen, downspouts - including redirecting a downspout that was going into my underground weeper. They did a good job both times. Each time it took about 4 weeks to complete the job after I signed the estimate (which took about 2 weeks for each project). I wanted them to do my small roof above my bedroom - the last part of my house not completed. Well, this is where their customer service fell apart. I emailed pictures and measurements of the eaves and asked for a quote. I followed up 1 week, 2 weeks and 3 weeks after my initial email. Josh told me 2 weeks after I submitted the request that I would be getting the estimate very shortly. I waited another week and still did not receive it. A simple estimate! I was so frustrated that I contacted another company that previously provided an estimate for one of the 2 jobs Better Contracting did. I got an estimate within 3 days of my request and they came and completed the work 4 days after I signed my estimate!!! If it was not for this last experience, I would have given Better Contracting a 10! They need to get their act together as they are losing business from reasonable customers like me.

Met with Josh, Better Contracting's job evaluator. He gave me a lot of information about my roof and its condition. The information I found very useful. Better Contracting's crew started very early as rain was expected that day. The team of six worked flat out for about six hours and did a wonderful job. It was great watching them in action.