Better Contracting Services

I had been struggling w a leaky roof for nearly a year. Five different roofing companies came to my home mulitple times to try & find the source of the leak. I had quotes ranging from $2000 to $22, 000 (!!) ... one company recommended I redo my entire roof AND have my neighours redo a part of their roof as well. After inspecting the roof, they all came to the same conclusion - that the water was coming in along the shared wall between my house and my neighbour's - but when they did a water test to replicate the leak, they were all unsuccessful and completely stumped. One of the technicians actually said "I've been in this business 15 years, and I've never been stumped like this before. I don't know what to tell you." I found Better Contracting through Mike Holmes. I was completely frustrated and not very optimistic at this point, but the office staff was lovely & patient. They listened to my story and sent out a roofer named Rob to have look. Rob was the ONLY technician (out of 6) who actually arrived on time. He was very pleasant & professional. He went up on the roof, took pictures (and video), then came back and showed me what he had seen, taking time to explain it until I understood. He said he understood why the other companies had focused on a specific area, but that he suspected the water was coming in from another area. He was absolutely right. He fixed the area that he thought was the cause, and told me to keep an eye on it ... and that was the end of the leak! Long story short, I would highly recommend this company. They were courteous, careful & very professional. As a single woman completely out of my depth on the subject of roofing, I never once felt like they were trying to upsell me on an expensive fix ... and I very much appreciated Rob taking the time to explain what he was doing and why. I would highly recommend this company (and have done already).

I couldn’t be more thrilled with Better Contracting. From start to finish they helped me feel comfortable with this large purchase on my home. Charlena kept me up to date on the progress of the job. The work was done effortlessly and the crew was polite and knowledgeable. The work is guaranteed and knowing they are a family owned business for over 25 years. I know they will be around when I need more work done. Thanks very much. Mary Lamb

We had Better Contracting out to do our roof a few weeks ago. Great service from start to finish, they were thorough and friendly. Both my husband and I would recommend them to anyone who needs a new roof. We're very happy with the workmanship.

I hired Better Contracting to install a new roof and eaves trough on my first house. It was not extremely complicated, but it was steep and I wanted to know someone professional would take care of it. We received a couple quotes and found a few were alarmingly low in price that we didn't even consider them. Better Contracting was competitive and their work so far is phenomenal. We would recommend them to everyone who wants professional work.

Very poor customer service & scheduling - they do not show up when promised, they rarely return calls and do not respond to email.

I hired better contracting last year to install Smart screen on my eaves, at the time I was told they would complete the job before christmas, they actually showed up to do the work in Feb.

In spring I noticed that even in light rain water poured right over the edge of the eaves (in at least one location), I contacted better contracting and was told I they would schedule a warranty visit - it took approximately 7 weeks of calling and leaving messages before someone actually showed up and adjusted installation. Unfortunately the adjustment did not resolve the issue and I'm back to calling/leaving messages and praying they care enough to come out and fix the problem.

What I find different about Better Contracting is that they do whatever is necessary to do the job right. Mike Graves gave me a price based on his experience.He could not have foreseen the difficulty encountered in actually doing one part. His guys got on with it and took the time to get it right.
Of course they have professional workers and fine leaders.Aryan led the roofing job and Tony the aluminum work. They did not waste time, they cleaned up after themselves and left a great looking job. They are well organized, they do what they say they will and you can always get an answer to any queries.
Mike explained what needed to be done and referred me to some websites to educate myself about why a cold roof is important. His men took photos of the job highlighting problem areas and photos showing how these problems were addressed. I hope we don"t need their services in this area again, but if I do they are the ones I'll call.

I called numerous companies, but Better Contracting had the knowledge I was looking for! Thanks to them my house looks awesome! Thank you Murray you were a big help with our choices.

We hired Better Contracting to do work at our house and was amazed at the work. They went above and beyond for us. The knowledge, workmanship and care we won't forget! Thank you to all of the crews of Better Contracting!

We had our roof and eaves troughs done by Better Contracting and all I can say is Wow! The professionalism starting from the first call to Ashley, meeting Josh, scheduling with Charlena to having Andre and Tony finish the job! Awesome customer care all the way!