AirPlus installed a new furnace, Air Conditioner and Tankless Water Heater in our home, they asked us to post a review and we are glad to comply. I saw some great reviews here and in other places, and some not so great so we weren't sure at first that we wanted to choose AirPlus, but after we met Catherine and Kwame during the inspections at our house we knew we had made the best decision. We spent over $10k on new equipment and we wanted to make sure we were getting good value for our money. First, Catherine came to our house to discuss our options. She is very nice, and spent alot of time with us selecting the right furnace and ac for our home, giving us good advice on rebates and cost savings. There were salesmen from other companies that were very pushy and and rude, but Catherine gave us great information and let us make our decision on our own time.
When it came to scheduling and completing the work, Kwame and his team were very good at letting us know just how long it would take to complete the work ( 1 and 1/2 days) so that we could plan our activities considering we weren't going to have hot water while the work was being done! The team was clean, and polite. They did their work and didn't bother us while we were home. The quality of the work was really good, and our furnace room and area outside in our alleyway was cleaned and swept. The crew left the manuals and start-up checklist for us.
The systems worked as promised, we had cool air, and hot water when we needed it.
One week later, Catherine stopped by to inspect the work, and drop off paperwork for our OPA rebates and the Warranties and AirPlus guarantee. I really appreciated the follow up, especially considering that she came in the evening to fit our schedule as we both work during the day.
Over all I was really impressed with how the whole process went with AirPlus and am glad to give them a positive recommendation.
- Company Response
Thank you for this wonderful review! We are glad that we were able to meet your needs and expectations. Kwame and Catherine are delighted to hear how they have helped you.