Beware!! Check around. I had routine maintenance done on my Daikin Heat Pump today. One of the blowers needed cleaning. I was told this was not included and a complicated job. The technician called to get a quote of $355. After the blower cleaning only took about 20 minutes, I called the company to question the price. I was told the technician should not be penalized for being efficient!!! I have no complaints at this point about the work done. However, I called another company and the blower cleaning is included in their maintenance price which is the same.
- Company Response
Thank you for your feedback Liz, and we apologize if you feel we have not delivered good value and thorough work. When our technician, Anthony performed maintenance on your multi-head ductless system he found the blower wheel in one unit completely plugged. This is usually a sign of a significant period of time with no maintenance and means there is little to no airflow through the unit. When an experienced technician undertakes a cleaning like this it may appear simple, but is often more involved that it may seem. A blower wheel “deep clean” involves dismantling the interior head, completely removing the blower wheel, cleaning it thoroughly to remove all the buildup of dirt, then reinstalling the blower wheel and retesting the operation of the unit.A “deep clean” of a blower wheel is definitely not part of routine maintenance, and, in a typical residential setting, is usually only required a couple of times over the 15 year life expectancy of most ductless air conditioner heads depending on buildup.
As always, our clients are quoted cleaning and repair costs and must give approval for the work before we proceed.