Belyea Bros Limited

Heating & Air Conditioning
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Reviews for Belyea Bros Limited

Average customer rating:
9.3 10 (518 reviews)

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L M in Toronto
L M in Toronto
8 reviews Toronto, ON
3/10

Very expensive maintenance

Beware!! Check around. I had routine maintenance done on my Daikin Heat Pump today. One of the blowers needed cleaning. I was told this was not included and a complicated job. The technician called to get a quote of $355. After the blower cleaning only took about 20 minutes, I called the company to question the price. I was told the technician should not be penalized for being efficient!!! I have no complaints at this point about the work done. However, I called another company and the blower cleaning is included in their maintenance price which is the same.

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Company Response

Thank you for your feedback Liz, and we apologize if you feel we have not delivered good value and thorough work. When our technician, Anthony performed maintenance on your multi-head ductless system he found the blower wheel in one unit completely plugged. This is usually a sign of a significant period of time with no maintenance and means there is little to no airflow through the unit. When an experienced technician undertakes a cleaning like this it may appear simple, but is often more involved that it may seem. A blower wheel “deep clean” involves dismantling the interior head, completely removing the blower wheel, cleaning it thoroughly to remove all the buildup of dirt, then reinstalling the blower wheel and retesting the operation of the unit.A “deep clean” of a blower wheel is definitely not part of routine maintenance, and, in a typical residential setting, is usually only required a couple of times over the 15 year life expectancy of most ductless air conditioner heads depending on buildup.

As always, our clients are quoted cleaning and repair costs and must give approval for the work before we proceed.

Michelle from East York
Michelle from East York
6 reviews Toronto, ON
10/10

AC repair diagnosis

Julio arrived on time and was thorough yet very efficient. Ironically it turns out I needed an electrician to fix the problem, but I was alerted to this possibility before the appointment. It is now fixed but I will definitely call Belyea again for any repairs and maintenance in the future.

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Private User
Private User
1 review Toronto, ON
0/10

Buyer beware. Faulty product instllation

Belyea does not stand by their products.
We purchased and installed an all new heating system and separate A/C system. 4 visits in 2 years and the system is not working properly.
After asking for a refund or replacement all we got is "The system is functioning to specifications".
Buyer beware. Belyea is expensive and they do not stand by their products.

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Company Response

We know this blistering heat makes everyone a little grumpy, but Mr. Van der Griend seems to want to throw the baby out with the bath water. In August 2017, almost two years after his attic air conditioning system was installed, a call came in that the unit had shut off. Our technician attended the house on the same day, determined the “wet switch”, a device designed to shut an air conditioner off to prevent flooding, had been tripped by water slowly backing up the drain line and dripping into the secondary drain pan in the attic. The wet switch was dried and our technician decided that making an adjustment to the drain line would likely improve the condensate flow out of the attic. This adjustment was performed at no charge to the client. Then in the last week of June 2018, in the midst of the highest humidity levels in almost fifty years, Mr. Van der Griendcalled in to say the unit had shut off. Our technician found that the condensation was backing up the drain line and triggering the “wet switch”. The difference versus the previous year, however, was that the condensate appeared to be draining slowly at the exact point where the drain exited the eaves. Our tech disconnected the line at that point, blew through it and flow was increased leading us to believe that an air bubble caused by something like a spiders web or bits of mineralized debris had slowed the flow of condensate. Once whatever the obstruction was had been cleared, the drain was able to cope with the incredibly high humidity levels we were experiencing through the long weekend. In both instances, the system performed as it was designed to prevent damage, our service team responded quickly,and Mr. Van der Griend’s air conditioning was working within a matter of hours.

Private User
Private User
1 review Toronto, ON
0/10

Air conditioning

I was looking for an attic system. I made an appointment which David Frost cancelled for personal reasons. I was fine with that. However, he came and advised me of my options. This was to be followed up by a second person a week later. That person attended and advised my home was suitable for such a system. That was over a month ago. I called and emailed but never heard back. This was a huge waste of time

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Company Response

Thank you for your feedback and please accept our apologies for how long it has taken to get back to you with information. You have an unusual application of what is traditionally commercial equipment in a residential setting, and a rare circumstance where a closer inspection of the attic space leads us to believe the removal of the existing system might actually take as long as the installation of a new system, coupled with the logistical complication of possibly needing immediate exterior repairs. Regrettably, the heat-wave slowed down our ability to get a plan together in a timely fashion.

We do suggest that clients with unique system or systems that have known access issues allow for long lead times when planning replacements. For complicated air conditioning system replacements we suggest clients begin the process in early March, and for the equivalent types of heating issues we suggest beginning the process in late August.

David in East York
David in East York
7 reviews Toronto, ON
10/10

Replacement AC

Our central air conditioner had a refrigerant leak (again) and was finally beyond repair just as the temperatures soared into the 30’s. After filling in the Belyea online request form, which included information about a bedridden family member who was stuck upstairs in the heat, we received a call first thing in the morning on the next business day. The team prioritized sending Bruce out within a few hours. He (and later, Philip) answered our many questions, and arranged for the installation of a new Daikin DX13SA central air conditioner just a few days later. The installers (Paul and Marc) were considerate and efficient, and, after more than half a day's continuous work, left everything neat and functioning well! Thanks to Belyea for rescuing us -- we are very happy with the service and the results!! D & K

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Will in Toronto
Will in Toronto
1 review Toronto, ON
10/10

Mitsubishi A/C Installation

We had a two unit A/C system installed in our apartment today, and the whole process was as smooth and efficient as we could have hoped for. Damien and Matthew were professional but easygoing and worked quickly but diligently, getting the installation done in less time than expected while still cleaning up thoroughly. We were recommended to Belyea Bros. by neighbours in our building who’d used them before, and now we have other neighbours already asking us for referrals for who installed our A/C. We will gladly refer them to Belyea Bros. because we really couldn’t have asked for better, faster, or more efficient customer service and installation. Thanks to Damien and Matt for a job well done!

Will and Carolyn, Toronto

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Robb in Toronto
Robb in Toronto
1 review Toronto, ON
10/10

Installation of a central A/C unit

My experience with Belyea Bros. Limited was excellent from the meeting with the sales representative who gave excellent advice on my options to the installation which was done as scheduled in a professional manner. The installers were courteous and professional.

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Private User
Private User
1 review Toronto, ON
9/10

Installation of Mitsubishi Ductless AC

Wilson and Berris came on time, worked efficiently and cleaned up after their work. They were pleasant, helpful and answered any questions we had. It was a relief to have them install our AC after a terrible experience previously with another company. We would highly recommend the company!
J and J

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Company Response

Good day J & J !

Thank you so much for the great review on Berris and Wilson. I'm sorry you had a bad experience with the other but Belyea Bros Limited strives to be better than the " other guys" everyday.

If you require our help with anything heating, cooling or a hot water systems tanks please give us a shout.

Have a great day and enjoy the Mits Ductless system during the next heat wave.

- Belyea Bros

Jacob
Jacob
3 reviews Toronto, ON
10/10

Replacing Old Ductless A/C

I contacted Belyea Brothers about getting a new ductless air conditioner for the third floor of our house (Mitsubishi MSZ-FS12NA). Craig was the sales person, and he was very helpful as we walked around the area and discussed the different product and installation options. He estimated that it would take about a week and a half before the installers could come, but luckily a spot opened up for me only 4 days later. Paul and Marc came to do the install and did a great job. They removed my old rooftop ductless and installed the new system in about 5 hours, including testing and cleanup. Both installers were friendly, professional, and efficient. Very happy with the result!

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Company Response

Good day Jacob,

We are very excited to hear how happy you are with Craig, Paul, Marc and a great product from Mits (Mitsubishi MSZ-FS12NA). I trust you were very cool during Sunday' s heat wave.

Thank you for choosing Belyea Bros Limited for you cooling needs. If you need anything regard HVAC please give us a shout.

Enjoy the cool air ;)

Conrad in Old Toronto
Conrad in Old Toronto
1 review Toronto, ON
10/10

Ductless air conditioning install

Belyea Brothers did fantastic work installing a ductless a/c system in our new space. The timing was tight, and we had very little money, and they came in on price, and on time. I couldn't be happier with the quote and the service. The install went flawlessly, and they did a fantastic job of being discrete and leaving a clean workspace. Great installers, and a pleasure to work with.

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More about Belyea Bros Limited

Heating & Air Conditioning

COOLING
At Belyea Bros. we install and service a range of air conditioning systems including forced air (central) air conditioning, ductless split air conditioners, and our custom designed Attic Pak and SpacePak systems. Due to our background as a hot water heating specialists we are experts at planning and executing cooling solutions for houses without ductwork.

HEATING
At Belyea Bros. Limited we hold the first heating license issued in Toronto. As a result, we have the experience to claim, “there is nothing about heating we don’t know”. We are experts in hot water, radiant in-floor, snow melt systems and forced air heating. Over a number of years we have carefully selected the products that we recommend to our customers. We sell only manufacturers that have a proven track record of quality and service so that we can offer you the best support possible. All the manufacturers we work with have parts centers or distributors within the GTA meaning we have access to a local support network. We offer only reliable premium equipment.

HOT WATER TANKS
Water heater rentals are a great solution for many homeowners who have a short-to-medium time frame in their house, own a tenanted property, are looking for a peace-of-mind solution to address their domestic hot water needs, or simply wish to have a clear idea of their monthly house budget over the long term without the worry of heater repairs.

Many consumers are confused by which company they actually rent their water heater from, thinking that because the charge appears on their gas bill that they rent from “gas-company”. In fact, most customers in Toronto rent their heaters from Centrica PLC, an international energy services company based in the United Kingdom, which operates in Canada under the brand name Direct Energy™. Although they bill on the gas bill, they are not, in any way, affiliated with your gas utility.

Belyea Bros. has a wide range of hot water tank solutions for your family’s needs. We have an excellent rental program providing a comparable rate and great reliable products. We provide a fix rate increase, unlike the other guys who may raise your billing at anytime.

TANKLESS HOT WATER
Tankless hot water heaters are common in Europe and Japan. They can supply an endless supply of hot water, with greater energy savings than conventional tanks. They are, however, limited in the amount of hot water that can be produced at one time and the upfront costs are higher.

ELECTRICAL SERVICE
Belyea Bros. Electrical specializes in helping home and business owners in the older neighborhoods of Toronto. We provide electrical service, repair and installation whether it’s diagnosing and fixing a broken outlet, or re-wiring your whole home, Belyea Bros. Electrical is here to help.

CATEGORIES
Heating & Air Conditioning and Electricians
SERVICES
Heating, Cooling, Hot water systems and electrical services
SPECIALITIES
Heating, cooling and electrical services for older Toronto Homes
WEBSITE
http://www.belyeabrothers.com
YEAR ESTABLISHED
1908
NUMBER OF EMPLOYEES
40
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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