Reviews

10/10

This is the second time I've used Tornado Plumbing & Drains, and, again, they did not disappoint. Sergey called promptly, asked about the problem, and gave us multiple options with estimates. Once he arrived he got right to work and gave us explanations as to what issues he found, and how he fixed them. There was an unexpected issue which couldn't be fixed immediately, but he returned the next day and took care of it straight away. Honestly, he went above and beyond what we expected for the service call, and was very patient as I checked -- at his request -- to ensure drains were running faster and all leaks were fixed. If you need any plumbing work done, look no further, and call Tornado Plumbing & Drains.

Approximate cost of services:
$510.00
Was this review helpful?
Company Response

Hi there,

Thank you for such an amazing review. It was a pleasure to read your feedback. I'm so glad that Serhiy was able to take care of your plumbing needs quickly and efficiently. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thanks again for your review and recommendation. We're lucky to have you.
Thanks a lot for choosing and trusting us. Look forward to working with you again .

10/10

Before diving in to the review, a big thanks to Shakil from North Star for his amazing service! What can I say, my wife and I found mouse droppings on December 24th. Thanks 2020. We got some traps from a big box store but we saw newer droppings on the 27th. After looking though the reviews here I decided to give North Star a call. Shakil responded promptly and an appointment was booked. Shakil arrived 15 minutes early and calmly explained our options. He proceeded to check both the exterior and interior for access points and mice evidence. He set up bait traps and baited some ductwork. He said to give it a month and the problem should be taken care of. My wife and I both liked his professionalism and demeanour, he really put us at ease with his knowledge and expertise. 100% recommended.

Approximate cost of services:
$170.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for giving us feedback on our services, we appreciate your review and love hearing back from you. We are so glad we could be of help with your mice issue. For any future pest issues, we are just one call away. Thank you for choosing our team. It was a pleasure working with you.
Take care,
North Star

10/10

My wife and I noticed that the kitchen sink would back up whenever we did laundry. It slowly got worse over time, and then I noticed a bit of a leak developing. Not wanting to take any chances I called a plumber with good reviews -- they never called back. If they hadn't I wouldn't have found Tornado Plumbing & Drains. I contacted them and received a quick response from Serhiy. We talked about the problem and made an appointment for the next day. Serhiy arrived early, and got right to business. First he used a camera to find the blockage (which was cool to watch), then thoroughly snaked the drain. No more backups! I highly recommend contacting Tornado Plumbing & Drains for your plumbing needs.

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Thank you very much for the great feedback,we appreciate it so much!!!
It was our pleasure to work with you and look forward to work with you you again!!
Thanks a lot
Sergey
Tornado plumbing & Drains
647-784-8448
WWW.TORNADO-PLUMBING.COM