Airplus Heating And Cooling Inc

Heating & Air Conditioning
670 Progress Avenue Toronto ON M1H 3A4
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HomeStars  >  Heating & Air Conditioning in Toronto  >  Airplus Heating And Cooling Inc  >  Furnace, Air Conditioner, Water Heater and full Ductwork Replacement
Private User
Private User
Private User reviews Toronto, ON
0/10

Furnace, Air Conditioner, Water Heater and full Ductwork Replacement

Airplus settled our dispute over an incorrectly made custom part by charging our credit card without authorization for the full invoice without keeping their commitment to correcting the custom part. People keep hitting their heads on this ductwork placed way too low right over a light switch. Unbelievable.

Review has 2 previous versions
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Company Response

We tried very hard to accommodate your requests and work with your schedule. It is our objective to exceed the expectations of our customers, and we regret not be able to meet yours. We have used your file as a case study in both our Customer Service and Operations teams in the hope that we will avoid service and delivery gaps in the future.

Previous versions of this review:

Private User
Private User
Private User reviews Toronto, ON
0/10

Furnace, Air Conditioner, Water Heater and full Ductwork Replacement

Airplus settled our dispute over an incorrectly made custom part by charging our credit card without authorization for the full invoice without keeping their commitment to correcting the custom part. People keep hitting their heads on this ductwork placed way too low right over a light switch. Unbelievable.

Review has 2 previous versions
Was this review helpful?
Company Response

We tried very hard to accommodate your requests and work with your schedule. It is our objective to exceed the expectations of our customers, and we regret not be able to meet yours. We have used your file as a case study in both our Customer Service and Operations teams in the hope that we will avoid service and delivery gaps in the future.

Private User
Private User
Private User reviews Toronto, ON
0/10

Furnace, Air Conditioner, Water Heater and full Ductwork Replacement

Airplus settled our dispute over an incorrectly made custom part by charging our credit card without authorization for the full invoice without keeping their commitment to correcting the custom part. People keep hitting their heads on this ductwork placed way too low right over a light switch. Unbelievable.

Review has 2 previous versions
Was this review helpful?
Company Response

We tried very hard to accommodate your requests and work with your schedule. It is our objective to exceed the expectations of our customers, and we regret not be able to meet yours. We have used your file as a case study in both our Customer Service and Operations teams in the hope that we will avoid service and delivery gaps in the future.