- Approximate cost of services:
- $4,000.00
- Company Response
Thank you for your review. We look forward to seeing you again soon.
Moncada Windows
Thank you for your review. We look forward to seeing you again soon.
Moncada Windows
Thank you for your review. Yes, three times can seem like too many trips to the home however we Just like to be accurate on the measurements. This is a regular process for every order. Sales person comes out, them a remeasure appointment and finally the installation.
We appreciate your business and hope to see you again in the future.
Thank you!
Moncada Windows
Replace Exterior Basement Door
Thank you for your review. As you mention our installers did recognize there was a problem when they came to have a look at the door. However at the time the weather was very cold and we informed you that we would have to do these repairs once the weather was a little warmer.
Moncada Windows had every intention to service your door because we are not that kind of company who wants to leave anything unresolved. We are very sorry that you feel you have lost trust in our company and hope that in the end we did end up resolving your concerns when we returned, as we said we would.
Moncada Windows
changed all windows and sliding doors
Replacement windows throughout home
The windows you are referring to are call single or Double hung Tilt. A common mistake some people make when tilting these windows, for the first time for cleaning, is usually not opening the window up high enough before trying to tilt them.
It is unfortunate that you had to replace these windows with another company when it sounds like all they needed was replacement parts. Our windows have a life time warranty guarantee which we stand by. We would have no reason to not set up an appointment for a repair if you did contact our office.
Thank you for your review
Moncada Windows