I am very satisfied with the service this company provided in terms of punctuality, reliability, turn around and response time. I had a number of windows installed in 2017 and have been very happy with the product and how they performed to this point and have continued to perform.
The reason for the current recent call was for one of the windows from the earlier installation had turned cloudy meaning that the gas between panes of glass had leaked.
Once again, the service was top notch and there was no issue with replacement. Quick response time, polite, professional technicians who popped out the old and popped in the new glass for a crystal clear view again. Reason for the 8 vs 10 for this company is the disappointment that the gas leaked in the first place....I thought windows would last for 10-15 years without this sort of issue presenting but I guess it happens to the best.