Reviews

10/10

David did double duty in 2 ways. First a temporary install of my H.E.S. in our new condo. Then months later, re-install H.E.S. plus my old stereo system in a custom built wall unit. Everything worked perfect and David adapted installation to meet multiple idiosyncrasies of the situation. He willing applied last minute changes when requested and made excellent suggestions for doing some things in a better way. All in all a great job and I'll be calling him again for future additions and changes.

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Company Response

Derek,
Thank you so much for your kind words!
David

10/10

ExpressRooter installed a new garburator but there was no on/off switch in the kit. Solutions Electrical to the rescue with a switch installed quickly and in a convenient position. The unit now works perfectly.

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Company Response

Thank You Derek for taking the time from you day to write a review for us, we truly appreciate it. Regards The Solutions team.

4/10

System stopped working 3 weeks ago. 2 guys showed up last week, played with timer but said system OK. System didn't come on till yesterday but in PM. Opening team came and said timer was set wrong. Previous team screwed up, I get a $146 bill. Not right!

1 of 1 people found this review helpful.
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10/10

Steve and Mat did a very professional job I'm completely satisfied with. Haven't done it for 20 years so it really needed it and they went above and beyond the call of duty. And Paul, thank you very, very much for your kindness.

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Company Response

Hi Derek, thanks for taking the time to review our service and your experience with us. Glad you were happy with the work the guys did and it was my pleasure to help out. Thank you very much for doing what you've done and do to help make this a better place. If we can be of any help or service in the future, please keep us in mind. All the best, Paul

7/10

Installation: OK. Any problems that came up got resolved quickly. Billing: Not avaiable upon work completion. Bill sent by email, NOT itemized. Followup: No manuals or warranty information was left with the customer.

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Company Response

Dear Derek, Thank you for taking the time to provide a review. I am sorry that our service did not meet your expectations. The experience we provide our clients is paramount to us and we would not do anything to undermine the relationships we nurture with homeowners such as yourself. Upon learning of your concerns, Susie put together a package including and itemized invoice, light instructions and warranty information and hand delivered it to your home. Again I apologize for any frustrations incurred. Kindest regards, Mike