Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.6 10 (169 reviews)

Sort by

slbayliss in Toronto
slbayliss in Toronto
0 reviews Toronto, ON
10/10

Fix air conditioner leak

Thermo cool booked spring same day . Alex was on time, very professional, explained everything to me and the job was completed in 30 min. Very happy with service and would highly recommend this company.

Was this review helpful?
Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
8/10

Furnace

Prompt service. A little pricey though but they were very efficient and did a good job

Was this review helpful?
Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

peter_j_dymott in Toronto
peter_j_dymott in Toronto
0 reviews Toronto, ON
10/10

Heat pump air intake issue

Very fast and efficient service to a heated air intake issue for our heat pump. The tech took pictures of the major components incase the issue returns. Great idea that I’ve not seen before.

Was this review helpful?
Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
8/10

AC

My AC stopped working due to the coil was getting very heated. Also turned out to be two capacitors were weak/dead and was replaced as well. And he washed the coil with chemical as well and it worked finally. I was content with Jamie’s service

Was this review helpful?
Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

joe.perreault in Toronto
joe.perreault in Toronto
1 review Toronto, ON
10/10

HVAC - air conditioning - condo unit

The AC of our condo unit broke down - the quest to find a professional and reliable supplier can be stressful. A friend referred us to ThermoCool and I found what I was looking for. Exceptional service: spoke to someone every time I called, quickly scheduled service calls, technicians were on time and professional. I would use them again and recommend them.

Was this review helpful?
Company Response

Thank you for your review!

We are happy you were satisfied with our service. We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Mississauga, ON
10/10

Fan coil unit repair

Great job. Serviced my unit an determined the leak was coming from my upstairs neighbor.

Was this review helpful?
Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Jacob in Toronto
Jacob in Toronto
1 review Toronto, ON
0/10

Asked for thousands was fixed by another company for less then 200

I was told by the trchninician that my ac unit would need to be removed and fixed off site. Was quoted thousands of dollars. Paid 180 for him to diagnose the problem and set me up for the kill.

Brought in another company that tested on site and fixed for less then 200$. Stay away.

Was this review helpful?
Company Response

Hello Jacob,
I believe we spoke on the phone yesterday. Our service rates were disclosed to yourself upon booking the service call. The finding and recommendations were suggested based on our technicians expertise. I have requested you send over the other companies work order / invoice to validate the above. To date I have not received the documents to support your comments.

Thank you,
Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Air Conditioning Repair

Great service! The technician was efficient, knowledgeable and friendly. Reasonable prices with helpful advice regrading issues with my air conditioner. In times of COVID-19, they took good safety precautions and this was appreciated. I would recommend their services.

Was this review helpful?
Company Response

Hello,
Thank you for the kind words. We are happy to hear that our team provided exceptional service.
Please stay connected to our social media for seasonal promotions.

Thank you,
Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Very helpful technician

Technician was extremely helpful and informative. He helped me understand the reoccurring issue, and that the pipes in my building were causing repeated breakdowns of my AC unit. Thanks to him I am bringing this up with my building for reimbursement! Very happy I was given this help!

Was this review helpful?
Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
6/10

Decent Service

The service technician was good enough. I was "nickel & dimed" for a couple of service parts though.

Was this review helpful?
Company Response

Hello,
Thank you for taking the time to review us. We are pleased to hear the technician was able to get your a/c working. I am unable to locate your file, if you would like to further discuss please feel free to contact me directly.

Angela Mazzullo 905.264.8099x224 or angela@thermocoolmech.com

Thank you,
Angela Mazzullo

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.