We were introduced to Homestyle Home Products at the February Homeshow. Justin, our sales rep came to our house March 19, 2019 and we were given an expected commencement date of 6-8 weeks for a very simple enclosure. After waiting 8 weeks I decided to make inquiries regarding the date for installation to head office and Justin Sawyer. Mr. Rutherford returned my call saying that it was delayed, our date for installation would be June 21. Three months we waited for a simple enclosure, one side panel, head panel and a screen door. There was no communication regarding time of installation even though I had to confirm it with head office in Peterborough the day before. The Quality seems to be adequate. I would not recommend this company due to their poor communication skills with their customer.
- Company Response
Hello, thank you for taking a moment to write a review about your experience with Lifestyle Home Products. I would like to apologize sincerely that you did not have a good experience with our company. My name is Jen and I am part of the customer care team here at Lifestyle. I would like to address these issues with you, if you have a moment, please feel free to contact me at 1-800-465-0593 ext 248. Again I am very sorry you did not have a good experience with us as we are usually known for our outstanding customer service. I look forward to speaking with you.