Direct Flooring Deals

Floor Laying & Refinishing
Toronto ON M5V 2J1
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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Direct Flooring Deals

Average customer rating:
9.7 10 (50 reviews)

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Diane C.
Diane C.
2 reviews Oakville, ON
10/10

New Floors throughout a condo

We would highly recommend Gary and Direct Flooring to anyone. Gary was a pleasure to work with. He is reliable, trustworthy, dependable and his installers did a great job too.
Gary made the process easy by coming to the condo with samples. Quote was accurate and very reasonable.
The process with Direct flooring was easy and effortless.

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Company Response

Hello Diane,
Thank you for the kind review. You and your husband were very easy to work with too, which makes for a great project on our end. The choice of laminate flooring looks great. We are happy that you are pleased with the final result.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com

Laminate flooring, Hardwood Flooring, Bedroom carpet, Stair carpet

Abreu Residence in Mississauga
Abreu Residence in Mississauga
0 reviews Mississauga, ON
10/10

Re-carpeting the stairs in the home

Gary came to our home with samples of fabric and he advised us on practical benefits of types and colour.
The workman Rahid was very pleasant, worked non-stop and cleared debris after he was done. The job was perfection.

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Company Response

Hello Abreu,

Thank you for the kind words about Raheel our stair installer. He is amazing and a true professional. Also we want to thank you for choosing Direct Flooring Deals for your new stair carpet. We really do appreciate your business.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com

Stair Carpet, Residential Carpet, Bedroom Carpet, Basement Carpet, Selling your Property – Inexpensive Carpets and laminates, Hardwood Flooring, Laminate Flooring, Vinyl Flooring, Wall-to-Wall Carpet Cleaning.

Sharon in Mississauga
Sharon in Mississauga
1 review Mississauga, ON
10/10

Carpet Replacement

Gary was a pleasure to deal with, he provided a quote & was able to accommodate our rush job. He assisted in colour & carpet choice for our budget & our purpose. Job was completed on time & clean up was amazing.

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Company Response

Hello Sharon,

Thank you so much for choosing Direct Flooring Deals for your flooring project. We really do appreciate your business. Thank you for the referral to your parents too. They were please with the work we do too.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com

Residential Carpet, Stair Carpet, Bedroom Carpet, Basement Carpet, Selling your Property – Inexpensive Carpets and laminates, Hardwood Flooring, Laminate Flooring, Vinyl Flooring, Wall-to-Wall Carpet Cleaning.

Jeywalk
Jeywalk
1 review Toronto, ON
10/10

Carpet replacement

Gary was professional, knowledgeable, and a very friendly person. He came and quoted us on the carpet replacement in our house, and we felt the price was reasonable and did not feel the need to compare around for prices.

He gave us some recommendations on carpet choices, and we picked one that he recommended. His installer did a really good job with putting the carpet in and cleaned everything up before he left. All in all, a great experience!

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Company Response

Hi Jerry,

Thank you for choosing Direct flooring Deals to help with your home renovation. I am sure the tenants will love the new stair carpets. Our carpet installers are the best, we are lucky to have the professionals we do working for us. Please tell your neighbours about us! Thanks again.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com
Residential Carpet, Stair Carpet, Laminate Flooring, Luxury Vinyl Tile, Basement Carpet.

TZestioMississauga in Old Toronto
TZestioMississauga in Old Toronto
1 review Toronto, ON
10/10

Carpet Removal and Installation

Gary has been a trusted and reliable provider of flooring and carpet to my family for years. The installer showed up on time and did a fantastic job. As well after the job was completed my house was clean and there were little or no signs of the installation. The quality, service and cleanliness exceeded my expectations. Thanks Gary and Raheem.

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Company Response

Hi Tony,

We are ecstatic that your family referred you to us. Referrals are great projects to work on and we appreciate you for choosing Direct Flooring Deals. Thank you for the kind words on our approach. We always try to clean up so as to seem like we were never there, accept for your new floors! Thanks again.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com
Residential Carpet, Stair Carpet, Basement Carpet.

Andrew in Mississauga from Mississauga
Andrew in Mississauga from Mississauga
2 reviews Mississauga, ON
10/10

Bedroom Carpet and Hardwood on Main Floor

Direct Flooring Deals was recommended to me from Real Estate agent. We needed to list the house fast and we needed new floors everywhere, among other things. Gary was informative and helped us with our flooring selections. They were able to have the carpet and hardwood installed almost immediately. Within 3 days they were done and the house looks amazing. The cost of the job was reasonable as Gary understood we didn’t want to break the bank because we were not staying in the house. We would have no problem recommending Direct Flooring to any of our friends or neighbours.

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Company Response

Hi Andrew,

Thank you so much for trusting Direct Flooring Deals for your new carpet and hardwood flooring installation. It took a while sorting through the options but we are so glad you finally found what you were looking for! Our selection of budget priced flooring for people selling their homes is quite popular. Good luck house hunting! keep Direct Flooring Deals in mind when you need new floors again. We service the entire GTA.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com
Residential Carpet, Commercial Carpet, Carpet Tiles, Bedroom Carpet, Basement Carpet, Selling your Property – Inexpensive Carpets and laminates, Hardwood Flooring, Laminate Flooring, Vinyl Flooring, Wall-to-Wall Carpet Cleaning.

Neil in Toronto
Neil in Toronto
1 review Mississauga, ON
9/10

Thank you for the laminate and carpet install

Thank you Gary for the laminate and carpet install on the steps. We liked the quality of the work and also the service rendered. The installers were quite friendly as well. The provided services were quick and clean. We noticed some inconsistencies later on, and Gary promptly had them fixed.

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Company Response

Hi Neil,
Thank you for the review you submitted. I think the laminate we selected was the perfect match for you. We were happy that we were able to work within your timeline before your guests arrived. We look forward to helping you with any other flooring projects you may have.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com
Laminate flooring, Stair Carpet, Residential Carpet, Hardwood Flooring, Vinyl Flooring.

Glen in Toronto
Glen in Toronto
1 review Toronto, ON
3/10

Dissapointed

Gary at Direct Flooring Deals appeared to be a great guy when we met to discuss the hardwood install. He was personal, flexible with options and promised excellent work, along with a warranty, albeit a short one.

I ripped up the flooring myself and prepared a thoroughly clean workspace for the installers. The installers were persaonae and hard working, when they finally arrived on the job site each morning. However, cuts to my door trim left considerable gaps between the flooring and the base of the trim, they cut the wrong end of one of my new doors with no offer to replace the door. In addition, in my children’s room, two of the floor boards used were damaged and splintering. Then about 6 weeks later the squeaking started.

I reached out to Gary requesting him to honour his warranty and help out with the issues. The only think I got was emails with “explanations” and excuses. He didn’t return my call asking for help.

We’re a family that had to save up for some time to this job. We’re not comparing at all about the price. It was very fair. But we’re very disappointed in the complete lack of follow up service and failure to honour warranty that we’ve experienced from Direct Flooring Deals.

We’re sure glad many others have had positive experiences and hope this company gives future customers better post sales service and care than it gave us.

Glen

2 of 2 people found this review helpful.
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Company Response

Glen,
I am sorry that you feel you did not receive the service that you expected and have decided to relay your opinion on social media. The problem now becomes getting the details right, and telling the whole story so those people who you want to read your review get the complete picture.

I would like to be quite clear. There is no warranty from our company, written or implied, for what you are claiming. In fact, if you go through our correspondence through the HomeStars App you will find our conversation where I state to you "We can screw down the floor. We cannot guarantee we can eliminate all squeaks...." Right there in BLACK and WHITE!! I told you right upfront. I am not aware of any manufacturer or installation company that warranties against squeaks or creaks.

Additionally, we DID HAVE MANY follow up conversations by text with regard to the splintering of the hardwood. What you have failed to mention are two important points. One, you supplied the hardwood flooring and two, it was improperly stored in your garage for 2 years. We were not informed of this until we started the installation.

We had to work with an inferior hardwood product, but no boards were installed that were cracked or splintered. You were ever present during the installation, monitoring the installer’s progress and work. The installers had to throw out many boards because the milling was poor, or they were cracked. These cracks, micro cracks and splintering you are seeing are a result of the improper storage of the hardwood for 2 years. It's quite possible the hardwood will continue to splinter. What you are experiencing is not an installation issue.

We spoke over the phone regularly throughout the process. The only issue brought to my attention was in reference to the door. We did offer to replace the door but you instead suggesting we credit the cost of additional work being done. We agreed with that. That is not us ignoring you.

Once completed you thanked me for the great work and commented the squeaks were eliminated and the hardwood looked great.

I understand your frustration that your floors squeak. There is obviously something else going on either in the structure of your floor, or it may be related to the hardwood flooring you purchased. To publicly call us out all over the internet for not honouring a warranty that you KNOW does not exist is grossly unfair.

Gary Ankenmann

Private User
Private User
Private User reviews Toronto, ON
10/10

Stairs

The project involved removing carpet on a three story townhouse and putting in a new wood staircase with a runner. The job was completed on time and on budget. I recommended this company to friends and neighbors.

1 of 1 people found this review helpful.
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Company Response

Hello H.,

Let me say first off that it was a pleasure to work on your project. We are, as you are, extremely happy with how your 4 sets of hardwood stairs turned out. the combination of pickets you selected look amazing. Then, the carpet runner we recommended was the cherry on the cake! Thank you for the recommendations too. We have spoken to a couple of your friends and neighbours about their projects.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com
Hardwood Stairs, Stair refinishing, Sanding and Refinishing Floors, Hardwood Flooring, Stair Runners, Tuftex Carpets.

Angie in Burlington
Angie in Burlington
1 review Toronto, ON
10/10

Lightening Fast, Professional and Friendly Installation

We recently did renos to sell our home. Direct Flooring was courteous, lightning fast, and produced high quality workmanship. They took our job last minute when our original installer couldn't meet our timeline. Gary rearranged his team's schedule and booked us within a day. We had purchased laminate based on the other installer's measurements and assured Gary we had enough flooring. But when they arrived, we were short flooring! Within a few hours, Gary immediately found us some samples to choose from, made a special trip from Mississauga to Burlington to get the product to the house while his installer was still there; asked the installer to wait for the delivery, and they installed the laminate that same morning so our home was ready for the listing photo shoot two days later. Great communication, fantastic customer service and Gary even met our measuring error with a sense of humour. We couldn't be more pleased with the process and the final result. Highly recommend.

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Company Response

Hi Angie,
Yes, your project provided a number of curve balls indeed! Happy to have everything work out in a timely fashion for you. As circumstances were we were able to respond quite quickly to source the laminate flooring, and have it deliver and installed. Please give us a call when you have found a new house as we would be quite happy to help with your new flooring selection. We really do appreciate your business.

Gary Ankenmann
905.607.9100
www.directflooringdeals.com
Laminate Flooring, Home Renovations, Vinyl Flooring, Hardwood Flooring, Residential Carpet, Commercial Carpet.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Flooring Deals

Direct Flooring Deals is family owned and operated. We offer Commercial and Residential Flooring, Sales, Service and Installations.

Direct Flooring Deals has the flooring products:

- Carpet
- Carpet tile
- Laminate Flooring
- Hardwood Flooring
- Cork Flooring
- Vinyl Flooring
- Luxury Vinyl Tile (LVT)
- Sports Floors

Free Convenient Shop at Home Service in The GTA
Better Prices Than Big Box Stores
Full Warranty on Installation
Made in Canada Products
Mississauga, Oakville, Burlington, Milton, Richmond Hill, Etobicoke, Scarborough, Markham, Toronto

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Carpet, Carpet Tile, Broadloom, Laminate Flooring, Hardwood Flooring, LVT, Vinyl, Sports & Specialty Flooring
SERVICES
Residential and Commercial Sales and Installation Services of Carpet, Carpet Tile, Broadloom, Laminate Flooring, Hardwood Flooring, LVT, Vinyl Flooring.
BRANDS
Shaw, Shaw Contract, Tuftex, Mohawk, Mannington,Beaulieu, Phenix, Venture, Godfrey Hirst (Wool), Philadelphia, Kraus, Torlys, Vintage, Mirage, Mercier, Wickham, Toucan, Balterio,Kronotex, Dream Living,Johnsonite, Forbo, Roppe.
SPECIALITIES
We are proud to sell Made in Canada flooring and we can recommend Canadian made products for your project.
WEBSITE
http://www.directflooringdeals.com
YEAR ESTABLISHED
1946
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, Matercard, Discovery, Debit, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimums
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Warranty on Installations
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