Reviews

10/10

We have a crab apple tree and some other smaller trees and shrubbery that needed pruning. Jeremy come and give us a quote and we found him to be very knowledgeable and pleasant to deal with. The quote was also very fair for the amount of work we needed doing. He and his team showed up as promised and did a superb job. We highly recommend Jeremy and this company. Many thanks Jeremy, we will be sure to use your services again. Richard and Ksenia

Was this review helpful?
Company Response

Thank you for the superb review! It was a pleasure working with you on bringing your trees back up to snuff.

10/10

Terry was great. Turns out that what I thought was a concern with our gas stove wasn't, so no service was required. Terry took the time to explain everything and very graciously didn't charge for the service call. Terrific people to deal with. I will most definitely be in touch in the future when any of our appliances are in need of repair.

Was this review helpful?
Company Response

Thank you for your review! We appreciate your business!

10/10

I had a problem starting my gas fireplace and got Heatsafe Industries name from HomeStars. I called Bill and he was able to accommodated my schedule (the day I could be home from work) at short notice. In addition to fixing the problem (faulty switch), he did a terrific full servicing, including vacuuming and repainting, which was long overdue and was even able to replace the door seal on this older model. I found Bill to be personable, very professional and very knowledgeable. Many thanks Bill, it was great to meet you and we will definitely be using your services in the future.

Was this review helpful?
Company Response

Thank you for the great review

10/10

Kevin installed two smart locks for us (front and back doors). The job involved drilling and modifications to the existing doors and door jambs to accommodate the new locks. He also rekeyed everything so that one key will work with all. We found Kevin to be personable, highly knowledgeable and professional, and have no hesitation recommending his work. Many thanks Kevin.

Was this review helpful?
Company Response

Thank you Xenia, it was nice meeting you.

10/10

Amazing cleaners! I hired Calgary Clean to clean my townhouse condo in preparation for possession by the new owners. Not being a professional cleaner myself, I wasn't sure exactly what was needed, so I just showed the three ladies around and then stood back while they got on with job. From the very start, I became impressed, first with the organization and cooperation amongst themselves as they divided up the work and secondly with the attention to detail that I observed. For instance, they removed all of the fan covers in the bathrooms and cleaned not only the fan covers, but cleaned all inside the fans. Another example was the pulling out of the fridge and stove and a complete cleaning inside, outside and behind, including a dismantling of the fridge trays and shelves. Yet another example was a thorough cleaning above the kitchen cabinets (boy, was this needed!). As you'd expect, the cleaning involved all of the standard things such as vacuuming, bathrooms, washing walls and doors, etc., however, these folks demonstrated a truly amazing professionalism and that they have set a high standard for themselves, again best explained with an example. This condo has a vaulted ceiling, and early on in the cleaning they called on a supervisor to bring over an extended ladder so as to be able to reach the fan and upper windows. I'm quite sure many companies would have just said that these were beyond reach and left it at that. I could go on, but suffice to say that I was truly pleased with the work. In total the cleaning took around five hours and these ladies worked very hard the whole time. Some may think $110 to $120 per hour expensive. Not me, I was absolutely thrilled with the results and proud to be able to turn over the property to the new owners in such an outstanding condition. This is a case of you get what you pay for and these people are worth every penny.

Was this review helpful?
Company Response

Thank you for the kind words. Greatly appreciated. Our rate is $45.00 per labour hour, just to clarify things.

10/10

We discovered two large wet patches in our condo ceiling indicative of a leak coming from somewhere. As this is a serious matter not to be delayed upon, I called the condo management company and asked for a recommendation and the name of the plumbing company used by the corporation. In turn I was given Randy's name at Dukes Plumbing and called him. Randy immediately responded and sent Justin to our home. Justin was terrific. He investigated and discovered the source of the leak very quickly and set about repairs. Much to our relief, everything was taken care of in around an hour and a half. I highly recommend Dukes Plumbing. They were highly responsive to our plight, very professional and charged a very reasonable amount for their services (keeping in mind that this was a weekend call-out).

Was this review helpful?
Company Response

Hi Xenia! We LOVE hearing reviews. We pride ourselves on being professional and are very happy to hear that we are coming across that way. Thank You for taking the time to write such a nice review. We appreciate it!

10/10

We had a number of small jobs that it is difficult to find a company willing to do. Grant though specializes in this kind of work. He came to our house to discuss the work and then followed up with an estimate. There were approximately ten tasks, the kind of thing that on average take an hour or two each to do, such as installing a wall mounted large screen TV. Grant arrived promptly on the day arranged and set about getting things done without delay. He moved from task to task without taking a break and, amazingly, completed everything in about four hours. He came fully prepared with materials and tools, covered the work area and cleaned up, and, when there were alternatives, made suggestions as to the best way for things to be done. The great thing for us about hiring Grant is that all of those things that with running around and preparing would have taken us several weekends (assuming we had the tools and the skills to do them ourselves, which we don't), were over and done in a morning. Most importantly though, his work is very professional (he takes obvious pride in doing a good job), his rates are very reasonable (the final bill was as per the estimate), and he's a pleasure to deal with. We will most certainly be hiring Grant in the future and are in fact already putting together our next list. We have no hesitation at all in giving Grant our highest of recommendations.

Was this review helpful?
10/10

We engaged Marvellous Movers (Viktoria) for a very large and difficult move that took two days in total. This move entailed picking up the entire contents (150 boxes plus a half dozen filled suitcases plus furniture) from our downtown condo and approximately another 60 boxes and some furniture stored in a second location, and delivering all of this to our new home. The move also included a piano move and swapping appliances (freezer, fridge, dishwasher, washer and dryer) between the new home and the condo. Additionally, the move was made more difficult due to the need to use the freight elevator at the condo and that the weather was cold and snowy (slippery) during both days. From the beginning we were very confident of our choice due to Andrey's attentiveness in working out the details with us and the dropping off of packing boxes as promised ahead of time. On both days of the move his team (3 men and the truck) arrived promptly and started work immediately. These were some of the hardest working men we have ever seen, only stopping for a pizza lunch break at our insistence. They worked a solid 12 hours on day one and 6 hours on day two, never once letting their professionalism slip. At all times they were polite and easy to speak with, and took great care with our possessions (furniture and appliances were always wrapped with blankets and matts were always rolled out to protect the flooring). They even dismantled and reassembled the beds and wall units. Worthy of note is that nothing, neither possessions nor property, suffered any damage whatsoever during this move. We could go on about how pleased we were, but suffice to say that in our opinion this company provided us with an extremely professional and reliable service at a fair price for the work involved. No doubt you can find cheaper movers on Kijiji if you're willing to take the chance, but you'd be hard pressed to find anyone who measures up to the standards portrayed by Marvellous Movers at any price. For us they were worth every penny and we have no hesitation in highly recommending them.

Was this review helpful?
10/10

We met Randy for the first time at the house for the home inspection. We immediately felt very comfortable with him and confident that we had made the right choice of inspector. Randy encourages his clients to attend the home inspection with him; something we were very grateful of. Our time spent walking through the property with Randy was very informative. He takes the time to explain everything he is doing and why, and patiently answers all questions. We received the home inspection report that same evening and were impressed with the comprehensiveness and easily digestible format. Our lasting impression is one of having dealt with a consummate professional and we are very pleased to offer our strong recommendation of Randy's services. Thank you Randy for a very positive and enlightening experience.

Was this review helpful?