Our KitchenAid dishwasher installed in Feb 2016 was leaking on the left side. We did not notice the leak, as it was intermittent, until it affected the wood barrier between the DW and range. The leak occurred only during the wash/rinse cycle. Louis from Appliance Service Centre worked on this problem until he solved it. Not an easy job as it turned out the reason for the leak was due to a loose screw holding the seal and upper cutlery rack which happened during manufacture. The same screw on the right side was also loose, but not enough to cause a leak. Louis checked all the screws holding the seal. To date no leaks thank goodness. I would certainly recommend this company. I would also like to comment that the company website and method of booking an online appointment is excellent.
- Company Response
Thank you for the review of your experience with Louis and our company! We are pleased to hear you were satisfied with the appointment from scheduling to completion!