The staff at Merit were very professional. Susan worked with us to plan our kitchen renovation that included cherry cabinets. Because the existing kitchen was small, we decided on an extension which Susan planned for us. The cabinets were installed while we were away. Any issues (only small tweaks) were solved quickly. The cabinets are well made and beautiful to look at. We have dramatically increased our cabinet space. I would highly recommend Susan and the Merit installers. The costs were as quoted. We used this service through Costco.