Thank you for taking the time to write a review. I am very sorry you weren't completely satisfied with our services. It is our policy, which I remind clients of all the time, that if they feel anything is remiss at all they should contact us and we always return as quickly as possible, often the same day, to do what ever they need at no charge. 100% customer satisfaction is our top priority and we would have appreciated you letting us know so that we could make it right.On June 25th we did your house the next day June 26Th I sent the quote for a regular cleaning, the way you asked, I think you should call me in the same day or the day after and talk with me not after 3 weeks. I have attempted to reach you, calling you several times and sent you 2 emails with my offer of 3 hours at no charge. Hopefully you've received my messages, please contact us at your convenience and we are happy to help you.
Thank you again, John."