My parents fridge was not working and I called Unionville Appliance to get it looked at. They sent a tech over the same day and he didn't bother diagnosing the issue, just said that the control board needs to be replaced. The cost of the replacement was more than what my dad wanted to pay so my dad decided to pay for just the service call. The tech proceeded to call me and in a condescending tone said that my dad isn't paying him. This tech neglected to tell me that my dad wanted to pay cash for the full amount as he was not comfortable paying by credit card. The tech wouldn't accept cash payment. My dad finally paid by credit card. Once the guy left, I asked my dad to let the fridge defrost and then they started it up the next day, everything worked fine.
It's unfortunate that this company does not diagnose the issue, just wants to have the customer spend money on a part they don't need. They are taking advantage of senior citizens, my dad is in his late seventies and staff at Unionville Appliance should be more courteous. Very disappointed at the dishonesty and lack of courtesy.