We replaced our furnace and central air-conditioner in mid-October 2017 with Cozy World’s Inc.
Farhad provided us with an estimate which beat three other quotations for equipment of similar quality/performance. Pleasant, patient and great customer services: called ahead of our appointment time to inform us of a delay due to traffic; interviewed us, measured the house and examined old equipment/installation to determine our hvac requirements; recommended options that meet our needs; clarified myths about over-sizing hvac; and guided us to a decision. Not only was he quick in responding to our after-meeting concerns/questions, he also helped us in registering for product warranty and rebates within a week after installation.
The installer Kam was very experienced and knowledgeable too: started on time early in the morning and worked until the evening, making sure the furnace, air-conditioner and thermostat worked properly before calling it a day; ran the furnace pipes/ac lines through a small space on the wall that only one other estimator said might be possible, shortening the distance the pipes/lines have to travelled by 70-80% hence reducing energy/electricity wastages; found a way to drain water from the system without a pump, saving us some money; cleaned up debris and removed old equipment before leaving. All in all, an installation job well done.