After a gas leak in my 37 year old furnace and an emergency visit from Enbridge, I knew I had to just completely replace it. It certainly didn’t owe me anything. I called and emailed a number of companies that were rated well on Homestars. Cozy World stood out though. I received emails and a phone call quite quickly and was able to arrange for an estimate to occur the next morning. I got the estimate from Robert on Friday am and was comfortable enough to have them proceed with the work. I felt very lucky that they could do the job so quickly. (I also decided to get a new air conditioner at the same time.) So on Saturday morning, two lovely workers arrived, assessed the situation, did some problem-solving to ensure the job proceeded smoothly, and got to work. They worked non-stop for about 8 hours and got the job done beautifully. I was so grateful since the temperature was plummeting. The guys also gave me the required information to get an audit done for rebates and quickly took care of the “red tags” that were imposed on me by Enbridge. Anyway, I’ve had the new furnace for a week and I’m very happy with it. I’ve been staying very cozy.