Reviews

10/10

Mario was very prompt, and very helpful, in dealing with our failing gas furnace (an old Goodman). He recommended a reliable, mid-priced Carrier for our 650 sq. ft. unit (in a low rise hard-loft conversion). The installers were very good and they had to work hard in a very tight alcove/space just above the washroom! They also installed a new Honeywell thermostat. Everything is now functioning really well (and with far less noise). So my wife and I were really pleased with the entire job, from beginning to end!

Was this review helpful?
10/10

My fridge (the freezer portion) was making a pretty loud and unusual noise. When I researched it on YouTube (because I thought maybe I can DYI), it became apparent that the problem could be one of several things and likely required parts. So I called Joe. He was quick to get back to me and very methodical (in narrowing in on the problem) over the phone and then setting up time. When he came, he identified the problem directly (the fan motor) and he had the required part (for a 15-year-old GE appliance) and was able to dealt with it swiftly. His pricing was reasonable...and he had a great personality...So I would definitely recommend him! (In my own case, I will certainly look to Joe with any future appliance problems!

Was this review helpful?
Company Response

Thank you so much for your support!
It was very nice to meet you and I really enjoyed working with you.
Thank you for your business and if you require anything in the future I'm a phone call away.
Thanks again

10/10

I had a serious problem with the washing machine in our condo because it was giving rise to leaks under the kitchen sink where the water lines were. I thought the cause of the problem was simply output hose from the washing machine. However, Mike saw immediately that ALL of the plumbing under the kitchen sink had been done poorly (...and I had already spent money on other plumbers in the past to try and fix this area!...) So he proposed replacing all of the pipes under the sink (and installing a clean-out) in order to address ALL of the poor routing, poor levelling, poor seals and poor access. He indicated that the problem was really that water simply could not drain properly at all here and this would be a permanent solution. It was a bigger job than I anticipated, of course, but he fixed EVERYTHING in under three hours and it proved to be a flawless and a very "neat" piece of work. There is now MUCH more room under the sink, both for access and storage. On his way out, Mike had a quick look at the adjoining bathroom and concluded there was no evidence of any immediate difficulties with the sink, the shower or the toilet (though he pointed out that the toilet was REALLY old and should be replaced with a better appliance, as soon as we get a chance)...So, excellent advice and excellent workmanship, all round! HIGHLY recommended!

3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thanks for taking the time to review our work Bill! Our plumbers are the industry's top professionals with years of experience behind them. We take the time to explore all available options when fixing a plumbing issue and provide the homeowners with our expert opinion. A cheap quick fix might work for a few weeks but in the end you will need to get it redone, which will end up costing you more money. Our plumbers consider a job well done when its done right the first time - so you can have a peace of mind. The current appliances are not only going to save you money on your bills because of high efficiency but they are also more effective; you get more for less! When you are ready to upgrade, contact us and we can have it installed within hours.

Best wishes,
DrainRooter Plumbing Team

10/10

We had a serious problem with squirrels living in our flat roof. A previous company (to whom we paid roughly the same amount) could not identify the source of entry. We hired this company a year later and, although they ran into the same difficulty, Nick followed up, diligently, and finally resolved it. This company is very conscientious about dealing with their customers' problems...and worth every cent they are paid!...

Was this review helpful?
Company Response

Hi Bill, I am glad to hear that Nick's perserverence paid off. Unfortunately wildlife control is not an exact science and sometimes we need to dig deep to resolve the problem. I absolutely love your comment "worth every cent they are paid". Thank you for your review and for trusting us to solve your squirrel problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!

10/10

I noticed that this provider doesn't have a lot of reviews and they really helped me out last year doing a repair job. The company was fast and efficient at setting up the appointment, the serviceman was right on time and he dealt with the main problem quickly (a blocked drain pipe) and then proceeded to clean the unit (in addition to checking it over). The handling of the entire job was excellent, and it was very reasonably priced!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Bill
So nice of you to write a review on the service that we did for you. It is always nice to know that customers do take the time out and write something nice. I thank you and I sure you will be more than happy when we return and do the furnace for you. (Bill there are lots of reviews as we always pride ourselves in our team).

10/10

Splash Painting did a fantastic job in painting our entire house for staging/showing. Eric was responsive, reliable, fast and clean. In addition, he put us entirely at our ease with his good humour, his long experience and his precise ability to deal with any of the "rough patches" along the way. We simply cannot recommend Eric (and his workers) highly enough! We will certainly look to Splash Painting in the future. In the meantime, we will be recommend him to everyone we can!

Was this review helpful?
Company Response

Dear Bill and Lana,
Thanks for taking the time to write your review of the work we did for you.
It was a great joy to undertake your painting project. The "rough patches"
as you so politely put it kept us on our toes. These types of problems often arise with houses of that maturity. The Splash Painting team wish you all the best in your new home.

Best Regards,
Eric