Reviews

0/10

Do not trust this Company. The original quote was for $140.00 for cleaning my eaves. The person I spoke to on the phone was Nadia and I made it perfectly clear that I had leaf guards and would appreciate it if they were discarded. She then let me know that this was a separate task and that this would be $160.00 per hour on top of the $140 but that it shouldn't be too costly as they would remove them in a time efficient manner. Implicitly I stated, that I did not want any surprises and that this bill should not exceed $200. She assured me over and over that this would not be the case. The guys that showed up for the job arrived later then 10:30a.m. that was quoted and spent a great deal of time in their van. When I questioned the bill with the Manager, she could not give me clarity around how much time was actually spent on the eaves vs the removal of the mesh (how absolutely ridiculous!!) but, she knows that they took at total of 2 hours to do the job. They actually started the job at 10:50a.m. and spent quite a bit of time in their van. My neighbour let me know that they had left sometime after 11:45a.m. So, the Manager either blatantly deceived , or their employees decided to take an early lunch and not tell the Office that the job was completed. I take issue with their business practices as what you expect to pay doesn't end up being the final result. Judging on the other reviews, I conclude that their vexatious business practices must be how they continually conduct themselves. I intend on never using them again and filing a complaint with BBB. immediately. The Manager should really get some training on customer service because she is deplorable.

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10/10

We were extremely disconcerted to discover that our newly renovated basement had a cracked floor drain and needed to be replaced immediately. Igor and his crew are incredibly professional and made us feel that the job could be done in an efficient and cost saving manner. Moreover, rather than disturb the newly placed hardwood floor and tiles in the washroom, Igor choose to dig outside and in the back of the house which saved us hundreds of dollars on needless repair. I would not hesitate to recommend such a careful and honest Company. They understand drains and make recommendations that make sense for the repair.

1 of 1 people found this review helpful.
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Company Response

Dear Valery! We are very glad to have helped you not only with the drain crack, but also with saving from unnecessary payments. There work only high-qualified specialists in the team, so they will always advise you in house keeping.

10/10

I find Bill and the Team are courteous, friendly and extremely efficient. We have been purchasing paint for our projects for a number of years and they are always willing to have the paint ready for pick up and find their prices to be reasonable. I would not hesitate to recommend this very professional store.

1 of 2 people found this review helpful.
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Company Response

10/10

I find this Company to be one of the best for the installation of Crown Moulding. Arnie is extremely professional and the crew from Ivan to Gino and Paul are precise in their installation and are diligent in ensuring a good product is delivered to the customer. I would not hesitate to recommend this superior Company to anyone looking for this type of installation.

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10/10

TS Kitchen by far surpasses the installers at Peg Kitchens in both efficiency and cost effectiveness. Traian, the Owner of the Company, is extremely knowledgeable and very meticulous with his installations. He has a passionate attention to detail and a solid work ethic. He spent a great deal of time in ensuring that our kitchen layout had optimal function and clean aesthetic. I would not hesitate to recommend this Company for any kitchen installation. It is a shame that Ikea recommends Peg only as this gentleman is far superior in all categories.

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Company Response

Thank you for the vote of confidence and your business

10/10

Without a doubt, this Company is by far, the fairest. Oleg and his Team of professionals made sure to complete the job in a timely fashion and ensuring that it would pass City Code. He is efficient and is fair in his pricing by the square foot. Oleg and his Team imparts much confidence in what they do. They are hardworking and easily provide the fairest price in the City. The work is done well, the work site is left clean and he is very polite. What more can you ask for? Valery

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10/10

This is the second time I am using this Company and couldn't be happier with my choice. They are truly a Company dedicated to keeping the customer satisfied. From the receptionist taking messages (Daphnee) to the sales rep (Angela) to the installing Team lead by Blair, this is a Company that truly has an amazing customer service culture. Their product is guaranteed and also provides a good base of colours to choose from. Blair is an expert in this field back up any promises he makes. I will continue to use this Company in the future and do not hesitate to recommend them to anyone needing this type of business

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Company Response

Thanks for your amazing review Valerie! It was our pleasure working with you again, and we look forward to doing business together in the future. All the best to you.

Sincerely,

Desiree

10/10

I would not hesitate to recommend this very professional business to anyone looking to have their basement waterproofed. Although a small job, he responded to my email request within a few hours and quoted the job right away. Knowing their was a level of urgency in completing the job, he rescheduled his busy schedule to accommodate my request. The job was completed in good time and was extremely thorough. Great job, impressive.

1 of 1 people found this review helpful.
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