As a woman, I can not recommend Upper Canada Paint. Although I had entered first, one man who was just behind me was served first as well as a second man. Finally I was asked if they could help me. I had no choice as I needed to match a paint colour.
- Company Response
Hi there. My name is Bill and I'm the owner of Upper Canada Decorating Centre. I am very sorry that you were not looked after promptly upon entering our store. There is no excuse for this. Someone definitely made an error and I do hope that you allow me to make it up to you. Please contact me and I will do whatever I can to make this situation right. I have always been most proud of our customer service but sometimes mistakes happen. I do apologize and I can assure you that I will address this with all of my staff. If you give us another chance, I promise not to let anything like this happen again. I do hope to hear from you soon.