Reviews

0/10

Update: I thought it was a great experience until my Fridge stopped working 2 weeks after my initial repair. After the tech returned he admitted to not having plugged the heater back in. They also didnt reinstall everything as they should have. Mistakes happen but when I called the office they were unapologetic for the fridge full of food I had to throw away. Stay away from Croleys, they are not accountable for their poor work. Great experience from start to finish. Initial call was straight forward and the estimate was accurate. Crew was on time and showed pride in their work. Will definitely call them again in the future.

Approximate cost of services:
$150.00
Was this review helpful?
10/10

Excellent Service, on time great job. Phat came highly recommended and after our experience we understand why. We are very happy with the work and will be recommending them to friends and family.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank You Jason for the comments and we hope you enjoy your clean windows over the Summer. Thank you for the referrals it means a lot to us.

10/10

From speaking with Gabriel on the initial call to completion, everything went great. The techniction reprogrammed the system and was honest enough to say I didn’t have to change my battery for a couple of years but I decided to change it anyway. Thanks Gabriel

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thanks Jason for your feedback. It was really nice to help you with your Alarm System. I am glad that you appreciate that we are an honest and professional company. Please let us know if we can be of any assistance in the future.

10/10

Andrew was great and even went above and beyond what I expected. He not only installed the Venting Unit but he adjusted the door so that it opened and closed smoothly. He takes pride in his work and it was a pleasure watching him work. I would not hesitate to recommend him to friends and family. Thanks Andrew

Approximate cost of services:
$350.00
Was this review helpful?
7/10

Dani, came to change the locks on our home. He was friendly and really quick. The only issue was the price changed from what I was quoted on the phone from $30 to re-key/re-pin a lock to $45 a lock. This seems to be how they operate as it also has happened to another homestars user.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hi Jason,
Thank you for the review.
We, at Locksmith Pros when talking over the phone with a potential client we always give a roughly price anywhere between $35 (and not $30) and up. ! why ? because when we give someone price over the phone we never know how old is the lock, what is the condition and what tools we will need to use, that's why, to be on the safe side we always said any where between $35 to $125 and sometimes even more.
Well, By charging $10 more, probably with a reason, I'm not sure giving us a rank of 7 its something fair enough specially when you said that Dani was friendly and quick.
Homestars is a website that helps other homeowners to get the best contractors/services and we, at locksmithPros making sure to give the best service for all our clients (You can see previous reviews with all of them rank of 10)
Im sorry you feel this way, but its really not what you were thinking.
Wishing you happy new year and all the best of 2014 and if you have any more questions you can give us a call 24/7.
Thanks
Locksmith Pros

5/10

The price was great and so was Michael at the start. He was quick to reply to phone calls and text messages. During the job I was doing my best to monitor the quality but as I found out afterward some short cuts were taken. In short he didn't do all that was promised and has not returned to correct some issues despite trying to contact him.

Approximate cost of services:
$3,000.00
0 of 1 people found this review helpful.
Was this review helpful?