As part of our basement reno project, we wanted to install new security measures as well as upgrade our existing alarm system. This not only included new alarm keypads, smoke/CO detectors, and the transfer of alarm monitoring company, but also installation of (i) a number of home automation devices (including thermostat, door locks, garage door openers, light switches....all of which can be controlled via an app on my iPhone), and (ii) exterior security cameras + NVR (video recording).
For us, it was a pretty large project with many moving parts, but Gabriel and his team were very professional through the whole process and got everything installed and working nicely! The final price tag was a bit too high for my liking but I really loved Gabriel's professionalism and appreciated his team's expertise.
Only con: I would have loved to have been able to use and view my front doorbell camera via my iPhone (with audio). Couldn't remember if that was an option. As it stands, we have a video doorbell with a video monitor pad installed inside the house. Which works great.
Other than that, we are very happy with Engineered Alarm Solutions and would not hesitate to use them again in the future.
- Company Response
Thanks Mark for taking the time to write this review. It was truly a pleasure for us working for you to protect your home and family and we are glad that you are very happy with our Alarm Monitoring Services. In this project, the renovation of your basement required our job to be done in various stages. Perhaps this was the reason for the price to be a bit higher than on those projects that can be done either at once or in two steps. Regarding the selection of the intercom that does not allow a remote control from your smart phone, I think that we discussed about this option during our first meeting but for security reasons you decided not to go with it. Since we had to use the existing wires of your door bell, the other option was to install a WiFi Intercom which offers limited security and is easy to be hacked (like a nanny-cam). Thanks again Mark for your great review and we will be always available to help you.