Engineered Alarm Solutions Inc.

Alarm Systems
38 Wildfire Road Vaughan ON L4L 8Y9
HomeStars  >  Alarm Systems in Vaughan  >  Engineered Alarm Solutions Inc.
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Reviews for Engineered Alarm Solutions Inc.

Average customer rating:
10 10 (28 reviews)

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Tina and Rabeah  in Toronto
13 reviews , ON

If you need a surveillance alarm system installed, we highly recommend hiring the team at Engineered Alarm Solutions. Gabriel and Andreas did an amazing job installing our cameras and doorbell systems. We purchased three cameras for around our house and a doorbell camera/intercom. Gabriel and Andreas took their time to make sure the installation was flawless and definitely are experts at their trait. We also went with an NVR, monitor screen and storage locker. Gabriel and Andreas gave us valuable advice on the placement of the cameras. They also helped us set up our system and gave us training with great patience. We are very happy with the product and service from this Engineered Alarm Solutions. Thank you guys for the amazing work!

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Company Response

Thanks Tina and Rabeah for taking the time to write this review. We are glad to hear that you are happy with the Security Cameras and the Intercom that we have installed in our property. Thank you for trusting on us when we proposed these Security Systems with the best quality/price ratio in the market. Thanks again, and please let us know if we can be of any further assistance.

John T. in Toronto
1 review Toronto, ON

We hired Engineered Alarm Solutions to install a monitoring system in our house. Gabriel was ultra responsive in designing the system and providing a quote. Likewise his team was prompt, courteous and neat. I particularly appreciated his team's attention to detail and their desire to hide the components as much as possible. The system is up and running and it looks great. Gabriel spent the time to train my family on the system and has made a few follow up calls to ensure things are running smoothly. First class service - I have already recommended the company to friends!

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Company Response

Thanks John for trusting on Engineered Alarm Solutions. We designed your Burglar and Fire Alarm System based on your particular needs to protect your home and family. Our ULC Certified Monitoring Stations work 24/7 to make sure that we are alway available when you need us.

Leonard from Richmond Hill
3 reviews Vaughan, ON

We were with CHUBB for our very simple small business alarm system. Fed up with incorrect people being contacted, unnecessary police dispatches and charges (in spite of clear instructions from us to the company) and call center actually arguing that the person paying for the system was not the one to be contacted first (despite them having done so for the previous 11 years!), we did a search on the internet and found Engineered Alarm Solutions through Home Stars.
Gabriel was very nice, quickly came in personally, listened carefully
to our needs and provided an accurate estimate. In less than a week very professional and courteous staff installed all the necessary equipment and Gabriel even called after hours to ensure all went well.
Whenever we had questions or concerns, Gabriel addressed them promptly and with great kindness and understanding. Even when he is busy and cannot answer your call, he immediately texts you asking if it's Ok to call back in a little while (and calls back usually within 15-30 minutes)!
We are now planning to switch our home system to Engineered Alarm Solutions.

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Company Response

Thank you for your review. Unfortunately, you are not the only client that we have heard they had issues with large Security Companies (i.e. Monitoring Station does not respond quickly enough when the alarm does off, or just they dispatch Police/Fire Department before confirming what happened with the emergency contacts, or they are too expensive, etc.) . But do not worry because now your business is well protected by our ULC Certified Monitoring Stations and you will keep enjoying our dedicated customer service and professional services. Thanks again for taking the time to write this review, and please let us know if we can be of any further assistance. Gabriel.

Mark in Newmarket
1 review Vaughan, ON

As part of our basement reno project, we wanted to install new security measures as well as upgrade our existing alarm system. This not only included new alarm keypads, smoke/CO detectors, and the transfer of alarm monitoring company, but also installation of (i) a number of home automation devices (including thermostat, door locks, garage door openers, light switches....all of which can be controlled via an app on my iPhone), and (ii) exterior security cameras + NVR (video recording).

For us, it was a pretty large project with many moving parts, but Gabriel and his team were very professional through the whole process and got everything installed and working nicely! The final price tag was a bit too high for my liking but I really loved Gabriel's professionalism and appreciated his team's expertise.

Only con: I would have loved to have been able to use and view my front doorbell camera via my iPhone (with audio). Couldn't remember if that was an option. As it stands, we have a video doorbell with a video monitor pad installed inside the house. Which works great.

Other than that, we are very happy with Engineered Alarm Solutions and would not hesitate to use them again in the future.

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Company Response

Thanks Mark for taking the time to write this review. It was truly a pleasure for us working for you to protect your home and family and we are glad that you are very happy with our Alarm Monitoring Services. In this project, the renovation of your basement required our job to be done in various stages. Perhaps this was the reason for the price to be a bit higher than on those projects that can be done either at once or in two steps. Regarding the selection of the intercom that does not allow a remote control from your smart phone, I think that we discussed about this option during our first meeting but for security reasons you decided not to go with it. Since we had to use the existing wires of your door bell, the other option was to install a WiFi Intercom which offers limited security and is easy to be hacked (like a nanny-cam). Thanks again Mark for your great review and we will be always available to help you.

Dave WG in Brampton
20 reviews Brampton, ON

After some small but annoying issues with my alarm system I decided to do some upgrading to the video recording portion of the system. Using Homestars I contacted a number of vendors and short listed down to three suppliers all whose prices were very close for similar work. Gabriel of Engineered Alarm Solutions not only responded with a quote but asked me a number of questions about my system. He than provided me with the quote in writing plus he also called me and offered me several possible options ranging from a minor tune up to a complete overhaul of my existing system. Eventually after further research I decided on the full overhaul as I wanted a much better quality of video than I was currently getting. Gabriel came out and did a pre-install inspection and we made a few minor changes and a new detailed contract arrived in my email the next day. A few days later the crew showed up exactly on time, worked very neatly and professionally removing the old system, pulled all new wiring and installed all new electronics and were finished late that day. No new holes, no marks on dry wall and no mess left in the house. Best of all the system has worked flawlessly since. New system is dramatically better in all ways than old system and the contractor was very flexible, responsive and a pleasure to deal with. I now plan to use Engineered Alarm for all my alarm maintenance issues in the future.

Follow Up - 2 months later
Changed my Rogers modem which disabled my remote access to the video security system. Contacted Engineered Alarm Solutions for help. Returned call promptly, set up an appointment for next day to troubleshoot remotely. They contacted me next day exactly on time resolved issue within 10 minutes remotely - no charge. That is what I call service.

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Company Response

Thanks Dave for your kind words. It was a pleasure for our team to help you improving the Security Systems in your lovely home. You made a smart decision to replace your old analog cameras for our top-quality IP Security Camera System. You will love this user-friendly and reliable system for many years and please do not forget that it comes with 3-Year Warranty including labor. Our most sincere thanks for giving us the opportunity also to look after your Burglar and Fire Alarm System.

A. F.
2 reviews Ajax, ON

I required a camera security system installed at a business site. I obtained various quotes from competitors but I wasn't confident any would be able to meet my specific needs. From the moment I contacted Gabriel, I was impressed by his knowledge, his expertise, his professionalism and his exceptional customer service. Gabriel is a Professional engineeer. His training, experience and willingness to go the extra mile in ensuring all my concerns were addressed was impressive. He and his team were always courteous and efficient. I would recommend Engineered Alarm Solutions without any hesitation.

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Company Response

Thank you for choosing Engineered Alarm Solutions for your Alarm needs. We have read your comments about our services and we really appreciate that you took the time and effort to write it. As customer satisfaction is our main priority, we will continue to strive for the best. Best regards, Gabriel.

Private User
3 reviews Mississauga, ON

After moving into a new home, the security and alarm system that was originally installed gave us problems from day one. False alarms, trouble zones, deplorable customer service, and months of aggravation. After looking on HomeStars we decided to contact Gabriel. The difference from working with the competitor and working with Engineered Alarm Solutions was night and day. We went from a system that did not protect us and a company that did not care about their customers to a best-in-class solution. With Gabriel, we had a full alarm system, home automation, and security cameras installed. He met with us in person to ensure we fully understood the services, how they worked, and how to use them. As an engineer by trade, Gabriel gave us comfort in his expertise and superior knowledge in the field. No sales pitch, just honest work and guidance on how to best protect our home and family. We now have a top of the line system, apps installed on our mobile devices to monitor our home anywhere at anytime, and peace of mind that we are TRULY safe and getting the value of our investment. Making the switch to Engineered Alarm Solutions was the best decision we could have made and worth every penny.

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Company Response

Thank you for choosing Engineered Alarm Solutions to protect your Home and Family. From a technical perspective, you haven’t had a pleasant experience with the former security company because your previous Alarm System was not properly designed for the size of your home. But you are safe now because we have designed and installed one of the safest and most reliable Alarm Systems in the market. In addition, I was glad to hear that you were happy with your new Home Automation System. Thanks for taking the time to write this review and please let us know if we can be of any assistance in the future.

RobbyC in Mississauga
1 review Mississauga, ON

These guys were recommending from a Family member and they did not disappoint.

I have dealt with a variety of these companies in my line of work but none are this professional. They arrived on time left no mess and I have the system that we spoke about!

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Company Response

Thank you for taking the time to share your experience and provide us with this feedback. Our customers experience is of the utmost importance to us !
Best Regards, Gabriel

Patricia from Toronto
1 review Toronto, ON

I am so pleased with them. I would highly recommend them. They are very reliable and pay great attention to details. For approx. $20-25,000 I had an the alarm system, music system, wiring and home theatre system and they wall mounted our existing tv for me.

We are very happy. Great job!!

0 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to share your experience and provide us with this feedback. Our customers experience is of the utmost importance to us !
Best Regards, Gabriel

Matt from Toronto
1 review Toronto, ON

I have been using engineered alarm solutions for years. I use them for my home and my business. If I ever have an issue they handle it immediately. They are extremely professional and explain everything crystal clear.

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Company Response

Thank you for taking the time to share your experience and provide us with this feedback. Our customers experience is of the utmost importance to us !
Best Regards, Gabriel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Engineered Alarm Solutions Inc.

Engineered Alarm Solutions Inc. is a fully integrated security and surveillance provider committed to offering our customers the best in residential and commercial security products as well as home and office automation. We specialize in the following: Fire & Burglar Alarm Systems (a no term contract is required), 24/7 ULC Certified Monitoring, Security Cameras (IP & Analog), Access Control Systems (Card/Fob/Biometric), Intercoms, Home Automation (Lutron & Z-wave platform), Telephone Systems (VoIP PBX), Structured Cabling, and, Audio/Video Systems.

We work with you to ensure that each system is custom designed to fit your unique needs. In addition, our detail-oriented technicians with decades of experience guarantee that every job gets done with the highest standards of excellence. In other words, our professionalism and our 24/7 services make Engineered Alarm Solutions Inc. an unbeatable provider for Commercial, Industrial, and Residential Security Systems in Ontario. Please call us now at 1-855-605-3888 for a free quotation.

Among our services:
commercial security systems
commercial security cameras
commercial intrusion detection systems
commercial fire alarm system
commercial intercom system
commercial smoke detectors
building automation system
office access control system
home security systems
home security cameras
home intrusion detection systems
fire alarm system for home
home intercom system
home smoke detectors
home automation system
flood detection system
personal emergency response system

Alarm Systems
Intrusion Detection. Access Control. Network Systems. Fire Protection. Audio/Video. Wire & Cable. Video Surveillance. IP Solutions.
commercial security systems commercial security cameras commercial intrusion detection systems commercial fire alarm system commercial intercom system commercial smoke detectors building automation system office access control system home security systems home security cameras home intrusion detection systems fire alarm system for home home intercom system home smoke detectors home automation system flood detection system personal emergency response system
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PEO (Professional Engineers Ontario).
CANASA (Canadian Security Association) and BBB (Better Business Bureau).
2 Years
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