Reviews

10/10

I cannot recommend Capable Group enough. Yan and his project manager, Michael, put the customer first. From the very beginning, Yan presented as professional, attentive to our wishes, and concerned to keep the costs as reasonable as possible. Throughout, the group were immediately responsive to all my needs and my concerns. They took a very stressful situation - mold and resultant structural damage - and assisted in coming up with a plan of action. It certainly helps that many of the tasks - engineer, plumber, electrician etc. - are all in-house, which allowed me to relax and let them take care of coordinating everything. This also creates a level of comfort and trust knowing that the various aspects of the job are governed by the same care and responsibility exhibited by Yan throughout the project. Yan presented us with a unique approach, in which an overall quote was provided which included our choice of basic tiles and fixtures. To the extent that we bought our own tiles and fixtures, we were then credited the amount it would have cost us to buy them through Capable. And the credit was eminently reasonable. They were content to include small extras at no extra cost. Oleg, for example, took it upon himself to take a classic old and rusted bathroom vent (which I had grown attached to) and clean it up like new. It is the small things that count, and the small things you remember. We have a wonderful bathroom!! And more importantly, I have a happy wife. Thank you to the entire Capable team. We will be using you again shortly.

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Company Response

Brett,

Thank you for your business! And a big thank you for taking the time from your busy schedule to review Capable Group Basements and Renovations servisec. We hope to work with you in the future again!!

Cheers!
Capable Group - Basement Renovation & Finishing Company
Customer service
905-889-0025
Www.capablegroupinc.ca
https://www.instagram.com/capablegroupinc/

10/10

Demolition of our upstairs bathroom revealed a serious mold issue in the wall behind our shower/bathtub area. Within minutes of this discovery, I found Mold.ca on Homestars and gave them a call. From the moment they answered the phone, I was treated with courtesy and professionalism. Gregg attended the very next day and, in addition to confirming a mold remediation, he took samples of tiles from the three floors beneath the existing floor in the bathroom and sent them off for testing. They tested positive for asbestos. With our bathroom renovation quickly going off the rails, Gregg put our minds at ease by plotting out a course of action. His team removed the mold and Gregg is assisting in putting us in touch with people to remove the asbestos and an engineer to deal with any potential structural damage caused by the mold. Gregg and his team were exceptional. They acted with professionalism and urgency, easing us through a very stressful situation. I feel secure in having their number on hand should any other similar issues arise. They are the epitome of everything you would hope to have in a company such as this. Thank you Gregg.

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Company Response

Thank you Brett for taking the time to write a testimonial. We appreciate your business ! The Mold.ca Team.

10/10

At 9:00am on a Saturday morning, we discovered that our washer was not draining and, if fact, was leaking. I called Rick. He took the make and model number and, at 1:00pm, he called me back. By 2:00pm, he had replaced the pump, as well as making some additional tweaks - giving us confidence that our 20 year old washer (I'm guessing) will last another 20 years. Exceptional service. Thank you.

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Company Response

Thank you Brett for great review and thanks for your business