I cannot recommend Capable Group enough. Yan and his project manager, Michael, put the customer first. From the very beginning, Yan presented as professional, attentive to our wishes, and concerned to keep the costs as reasonable as possible. Throughout, the group were immediately responsive to all my needs and my concerns.
They took a very stressful situation - mold and resultant structural damage - and assisted in coming up with a plan of action. It certainly helps that many of the tasks - engineer, plumber, electrician etc. - are all in-house, which allowed me to relax and let them take care of coordinating everything. This also creates a level of comfort and trust knowing that the various aspects of the job are governed by the same care and responsibility exhibited by Yan throughout the project.
Yan presented us with a unique approach, in which an overall quote was provided which included our choice of basic tiles and fixtures. To the extent that we bought our own tiles and fixtures, we were then credited the amount it would have cost us to buy them through Capable. And the credit was eminently reasonable.
They were content to include small extras at no extra cost. Oleg, for example, took it upon himself to take a classic old and rusted bathroom vent (which I had grown attached to) and clean it up like new. It is the small things that count, and the small things you remember.
We have a wonderful bathroom!! And more importantly, I have a happy wife.
Thank you to the entire Capable team. We will be using you again shortly.
- Company Response
Thank you for your business! And a big thank you for taking the time from your busy schedule to review Capable Group Basements and Renovations servisec. We hope to work with you in the future again!!