Heard the telltale scratching of a critter who had decided to move in with me. Called in last Mon eve (feb 8, 2016) and was given a couple of time choices for an on-site consultation the next day.
Tuesday two fine fellow showed up to make a visual inspection and noted two potential entry points. One spot was closed up and the other had a one-way gate installed to allow my visitor to exit but not re-enter. I had had a family of squirrels move into my roof many years ago and another company had come to deal with that situation. The Gates team volunteered to close up that older fencing which rather than a one-way gate had instead a spiked hole as an exit.
Later that day, my visitor came out and sadly could not get back in.
Thursday the fellow came and changed the gate for some screening.
Quick, friendly and efficient. I highly recommend Gates.