The Toronto Plumber .Ca

Formerly Hi-Tec Drain & Plumbing
Plumbing
Toronto ON M9B
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Plumbing
The Toronto Plumber .Ca
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96%

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Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for The Toronto Plumber .Ca

Average customer rating:
9.8 10 (130 reviews)

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Ellen
Ellen
2 reviews Brampton, ON
10/10

Shower Leak

Alex and Terry came to our house to check out a shower leak and a problem with pipes hammering in our laundry room. I was afraid that I was going to do some major reno work, but it turned out that I would only need to do some minor repairs once they did their diagnostics. They were professional, thorough, respectful, and pleasant to deal with. Alex explained what the issues were and steps to fix it. I will definitely use this company again.

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Company Response

Thank you for your feedback. We are glad we were able to help you out and minimize the overall damage in the process.

^ TP

Winchester St - Downtown Toronto
Winchester St - Downtown Toronto
0 reviews Toronto, ON
10/10

Bathroom Upgrade & Repair

Alex was more than accommodating scheduling a time/date for our planned bathroom renovation & installation. We’re in an 8 Unit privately owned apartment building. TO Plumber.ca completed the work ensuring our COVID concerns. The work was completed as per our request, on time and at the cost we agreed to. Problems occurred after he left. I called. Alex cancelled his scheduled appt’s for the next day and was here the next morning to help us with our emergency. Alex’s Master Plumber certification & experience allowed him to diagnose/solve the problems. I was so grateful for, as he put it, “commitment to my customers!” Thank you!

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Company Response

Thank you for your feedback. We are glad we were able to assist you with your plumbing needs and meet your expectations for professionalism.

^ TP

ehazina7@gmail.com
E. 7.
1 review Toronto, ON
10/10

Bathroom Faucet

I have been having a problem with a bathroom faucet. Two plumbers had tried to fix it without success. They could not even identify the nature of the problem. Then Alex arrived and within 7 minutes found the cause of the problem.It took him additional 15 minutes to fix it. Great job done professionally in a timely manner. I would not hesitate to recommend Alex to anyone with plumbing issues. Thank you. Eva.

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Company Response

Thank you for your feedback. We are glad we were able to assist you with your plumbing needs and resolve your plumbing problems.

^ TP

David Girolami
David Girolami
2 reviews Toronto, ON
10/10

Shower, Toilet and Kitchen repairs

Alex is great! I needed a bunch of things. I called for my cracked shower head pipe. He fixed that adding a proper metal neck vs the plastic one. I told him about the noise my toilet makes when flushed. He fixed that. I had a dishwasher leak. Turns out after I had the dishwasher guy in, the actual shut off value coming from the wall, connecting the hose was faulty of which he promptly came back the next day to fix. All of that for $750. May be a lot to some. But for me, it’s about speed, and professionalism that = value for the money. Replacing with better parts and taking the time to walk me through what he found, what he was going to do to fix it, and how it actually came to be an issue, and how to avoid with the right parts in future. Alex was great and he’ll likely be my plumber for every other issue moving forward if he’s available.

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Company Response

Thank you very much for your feedback. We are glad we were able to meet your expectations and resolve your plumbing needs.

^ TP

Helen Raheja from Mississauga
Helen Raheja from Mississauga
1 review Mississauga, ON
10/10

FAUCET LEAK IN UNUSED BASEMENT LAUNDRY TUB

Alex arrived within 30 minutes of call. He assessed the problem, and provided a quote for the job. Not only did he fix the leak, but he also disconnected the pipes and the tub, brought them upstairs and cut off the legs of the tub for easier disposal. He was both personable and professional.

1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are glad we were able to assist you with your plumbing and drainage needs.

^ TP

Private User
Private User
Private User reviews Toronto, ON
10/10

Cartridge / Handle replacement in single bathroom

Alex was very professional and was very quick to return my call. He explained everything in great detail of what was to be done and needed to be replaced. Highly knowledgeable and will recommend to anyone.

1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are glad we were able to assist you with your plumbing needs and meet your expectations.

^ TP

gabriel nicolau in North york
gabriel nicolau in North york
2 reviews Toronto, ON
0/10

BATHTUB LEAK

Alex first said that old bathtub tiles are the reason that the bathtub is leaking into the wall and sprang a leak in the ceiling below. Then he said that the faucet was installed incorrectly . After fiddling with the faucet for a couple hours Alex claimed that he fixed it and there should be no more problems. The next day my tenant called me that the bathtub is is still leaking into the ceiling below after he took a shower. Alex told me that he cannot do do any more for me and refused to come back, even though he already charged me $200 cash for the job. Don't hire him for any plumbing job.

0 of 2 people found this review helpful.
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Company Response

Thank you for your feedback.

For starters we do not appreciate being threatened by you via email of complying with your demands or getting a "bad review".

It's been made clear to you that your bathtub tiles are the primary problem, the secondary problem is improperly installed faucet. We in good fate tried to correct the "secondary problem" aka "faucet" as much as possible, we have also tested it with you present and there were no leaks. With that said, you can't expect magic without fixing the "primary problem" aka your bathtub tiles. From our end we did everything possible to do as far as "plumbing" goes, we aren't GC's or Tilers and can't resolve those issues as it isn't our field of trade, as such you can't expect us to come back and do something that isn't within our Trade.

As such we acted in a professional manner and you were made aware of all problems, at this stage we ask that you refrain from "libel accusations" in an attempt to defame us.

^ TP

Michael
Michael
1 review Toronto, ON
10/10

Professional & Courteous Service

Alex was professional, courteous and efficient. I had a leak and blockage in my kitchen sink called Toronto Plumber and got Alex. He was at my home within 40 mins . Assessed the problem, gave me a quote upfront and did the the work all within an hour. He also took the time to explain why he did the repair he did and point some previous poor workmanship on the plumbing. Would recommend him for his efficient and professional service!

1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are glad we were able to assist you with your plumbing and drainage needs and resolve the problem in a timely and professional manner.

^ TP

Private User
Private User
Private User reviews Toronto, ON
10/10

Leaking toolet

Alex, is honest and truly knows what he is doing. He was great to work with and I would only call his company in the future for any plumbing needs I may have.

1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are glad we have been able to assist you with your plumbing needs and resolve your plumbing issue in a timely and professional matter.

^TP

Norm
Norm
0 reviews Toronto, ON
10/10

Wall noises from pipes and leaking toilet

We had been dealing with increasing wall noises from running water in pipes in two locations plus a leaking toilet. Another plumber could not fix the problems. Alex came to our house at the designated time and was able to locate the faulty shut off valves and sink cartridges causing the noises in the walls. He also ordered a replacement part for the toilet and returned to install it. Alex is very knowledgeable, professional, patient and very courteous. The pricing was reasonable for the work that was done. Thank you, Alex!!
I would not hesitate to recommend Alex to friends and family.

1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback, we are glad we were able to assist you with your plumbing needs and meet your expectations.

^TP

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Toronto Plumber .Ca

The Toronto Plumber .CA are experts with years of experience in both plumbing and drain services for residential and commercial properties. At The Toronto Plumber .CA we are experiences in range of different drain and plumbing related jobs.

Our drain services range from drain repair, drain pipe replacement to backwater valve installation and more.

We also offer a wide range of plumbing services like: frozen pipes thawing, kitchen / laundry / bathroom faucet installation, replacement and repair, toilet / urinal installation, replacement and repair, bath tub installation, replacement or repair, dishwasher / washing machine installation, fridge ice-maker installation.

At The Toronto Plumber .CA we are serious about what we do, and with that all of our services are done by Master Licensed Plumbers with years of experience in drain and plumbing fields.

Don't wait for your problem to get worse, call us today and will be happy to help you.

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Waterproofing
SERVICES
Drain Services: Drain repair, drain pipe replacement, backwater valve installation, broken pipe locating, water service installation, camera inspection, drain unclogging Plumbing Services: Kitchen / bathroom / laundry faucet installation, replacement and repair. Shower installation, replacement and repair, shower valve replacement and repair, toilet / urinal repair, replacement and installation, bath tub replacement and installation,
BRANDS
We carry range of popular brands as well as install customer supplied specialty brands.
WEBSITE
https://www.thetorontoplumber.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
5
RETURN POLICY
All Work is Final.
PAYMENT METHOD
Cash, Cheque, VISA, MasterCard, AMEX
LICENSES
Master Licenced Plumbers, Red Seal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$250
PROJECT RATE
No Flat Rate, All Prices per Price Book
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Limited Service Warranty
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