Reliance Home Comfort

I called to report a leaking hot water heater at 10 pm. Although I had to wait on the line for 1 hour, I was able to secure a first morning appointment for the next day.
At about 8:15 a.m. a Reliance employee was at my door. Upon entering he donned his boots caps which I appreciated.
I would like to commend your employee Sasha #2016 for his quick friendly efficient service. He quickly diagnosed that my heater at 7 years was leaking and needed to be replaced. He was able to cleanly remove my old heater without dripping. He carefully placed the new heater in my drip pan and quickly reconnected everything while politely answering my questions. He showed me how to set the controls and left the work site clean and dry. All this was done with a smile and pride in his work.
Thank you Sasha, it was pleasure to meet you and your 'side kick' Kevin.

As a rental customer I appreciated this service available with Reliance.

Had the furnace changed in February and AC was never tested, as it was winterized,. Last night we turned on AC for first time and outside unit did not start up. Called Reliance and they sent us a Tech guy within 3 hours. Adam was courtious. friendly and infotmative. We were feeling the cool air within 45 minutes. Thank you Adam for a job well done.

The reliance home comfort advisor Darius Chichgur was very helpful and knowledgeable about the type and model of A/C to be installed for our home. Darius knew exactly what he needed to do regarding the measurement of the furnace and the surrounding areas. I was impressed regarding follow up from Darius. Darius was able to start the installation of the A/C within 2 to 3 days. I would prefer to deal with Darius in future. Darius is the name you are looking for when you want something from Reliance Home Comfort.Thank you and all the best

Your customer service was extremely unprofessional as well as totally difficult to deal with. As I had my roof done the exhaust pipe collapsed in my basement. I called and a technician came on Wed. Set up an appt for Friday 7-11 only to find that Dana made it for 10-2. Then when I call Michael tells me they are just running late--not the truth. So his suggestion is to just to pull the pipe out. What about C02 that will enter in the home?????? Asked to talk to a supervisor -- 4 days later still waiting!!!! Technician John was great tho.

This is recommending Darias Chichgur, as one of the best sales person I have met lately. He was very professional and thorough in his work. He knew what he was proposing and worked out the best deal for my home. He ensured the technicians also do the job rightly and the unit works to perfection. I would recommend Darias to everyone who would need a new Furnace, Water heater or Air conditioner. This man knows his job.

When I called Reliance, I got immediate friendly service and a confirming service e-mail within 15 min. The repair technician, Andy, telephoned ahead to say when he was arriving. He explained the solution clearly, the he and Scott replaced the heater efficiently and quickly (12:10 - 3:30PM). Good Work!!

We needed a new furnace and A/C, but we were a little overwhelmed with the prospect. Jason met us at our home and completely put us at ease. He was knowledgeable and professional. He didn’t try to sell us the most expensive unit but suggested a unit that benefited us the most. Most impressive, was that on the day of installation, Jason was available to handle some last minute details. I would definitely recommend Jason at Reliance, 289-880-9622.

we just moved into a new home and had an an issue with no hot water, Reliance dispatched a service technician - Richard Podzorski - who was fabolous ! Richard came onsite ,assessed the issue and professionally repaired =. HOT SHOWER !! Thanks Richard

Our technician Joe D'Onofrio was top notch! Our A/C would not work (neither fan nor compressor). He assessed the problem, ordered the right parts, came back to install the parts and worked on his own time to ensure that we got back up and running as quickly as possible. Joe is professional and very knowledgeable. He took great care in respecting us and our home, was honest and efficient. Thanks!