Reliance Home Comfort

Darius was very polite and knowledgeable he was able to answer and clarify all my follow up questions. My A/C was installed the next day.
The service technicians were polite and on time.

I call sat to fix water heater leakage . Technician Mehul Patel #2469 came next day on appt time and fix the problem. I am very happy with service. Great service with reliance.

John Saliba was our Service Technician for our annual check up. John was very professional and personable. He conducted a thorough check of both units. He wore the service booties inside the house, which I really appreciate. When asked he was able to give me some good advice on a recent service that was mailed out to me. I believe that his good advice saved me from making a poor decision. I look forward to my next visit, and hope that John is once again my Service Technician. Super Service! Thank you, John. Thank you, Reliance. Paul Green

I requested reliance to check my home comfort system and they sent a very nice guy name "Rudie". Rudie knows what he is doing, he is very pleasant to talk. He answered all the questions I had. Reliance would never lose a customer if people like "Rudie" works for them. Please keep your great service up Rudie

we had a problem with the water heater we were not able to get hot water, only called. we called the company the following day we recived a message from Gurmeet to confirm the time, he came on time in less then 15 mins he was able to fix the problem.. he is really good and professional im very satisfied with his service and i hope all the people at your company are as good as Gurmeet.

Frank Amirrajab came out to fix my recently installed Air Conditioner as it was chattering and making lots of noise, but nothing worked.

Frank was on time, called ahead, and started off the appointment by asking me what was wrong. After listening to my concerns, he looked at the unit and worked to diagnose the issue.

A defective part was to blame, and frank replaced the part and the A/C was back up and running. However, when he finished the job - something did not sit quite right with him. From my experience, this is when most technicians would just leave, but not Frank.

He stayed and continued to diagnose what turned out to be improper wiring and settings on my thermostat. He resolved them all and did so in a very courteous, professional and positive way.

I have no hesitation in giving Frank my highest recommendation. Not only did he work to resolve the issues to my satisfaction, he stayed until things were resolved to his satisfaction.

Thank you Frank!

i got an ac installed in my house on a thursday may 15 and of course they didnt get it to run because an electrician was suppoused to come in and do some work before that.What a surprise the next morning the heat wasnt working because they broke it when they were doing the ac, i phoned reliance and they sent a guy that burnt the fuses so i had to wait till the next day and they sent another guy that got it fixed.After one week of waiting i decided to call reliance they said my installation was not on file i had to call like 5 more times and nobody knew what was going on i got disconected like 4 times so everytime i called i had to explained everything again and again.finally i got to talk to the supervisor Meaghan and they sent the electrician john on friday may 23 ,he was very nice and got the job done in 15 min,right away i called the company MRG (hired by reliance)to come and finish the job but there was no answer.Today is friday may 24 i phoned reliance again and they are sending a guy in the afternoon im crossing my fingers i hope they finished the job,i had to call like 10 times in total and im wondering why , i have an 8 month old baby and it's hard for me to be on the phone they should be the ones calling me and getting their staff here to finish the installation.i do not recommend this company and i regret getting this ac from them.It's so nice when the sales person comes and makes it look so easy and simple ,a 3 hr job and that's it,yeah right!!!! Im very dissapointed

I first called Reliance to inform them that cold water was intermittently coming out of my shower and bathroom taps. The rep on the phone told me that I can unplug and plug back in the power cord wait 45 mins and it would fix the problem. We followed her instructions and it worked but it kept happening every week. So after 4weeks I called reliance and asked for home service visit. This is complimentary and included with my regular monthly bill. I asked them for the earliest appointment on Saturday.
Wes called before he came and he even came early and diagnosed the problem right away. He cleaned the flame rod and checked vent pressure and gas settings. He was done in 20 minutes. He also cleaned the floor of our unfinished basement around the hot water tank. I am very happy with their service.