Reliance Home Comfort

Naresh (Paul) Chattarpaul, he is very professional tech. What ever I said about the problem I had. He explains precisely and he does his job well. I am extremely satisfied.

We are thankful to Gurmeet who suggested us to have a new furnace from reliance which will be energy saving and more efficient, from the one which we had. After his advice we are very happy with the job done. We will highly recommend his service. Thank you.

After 7 years of paying my bill on time and in full the one time I need service on my hot water tank they cannot provide same day service.
This company is a joke. 6 phone calls later with 1 hang up still got no where , managers hide behind their computers an refuse to deal with issues...STAY AWAY FROM THIS COMPANY THEY ARE FULL OF EXCUSES and simply do not provide services they promise. SHAME!

My wife Yvonne called Reliance today and asked if she could have someone come and take a look at our water heater. Quite pleasantly surprising, the appointment was set for the same day. Within a very short time Matt, the serviceman and Kevin the supervisor showed up. Both men were very friendly, professional and took the time to explain to us how old the water heater was and what the problems could be and most likely were. Based on their knowledgeable explanation Yvonne and I decided to upgrade our water heater. Matt was extremely professional, efficient and unbelievably clean in his work. The new heater was installed and the old one removed and taken away. When Matt (employee #1920) and Kevin left our home you would never know that our water heater was changed except that the water heater was shiny and new and not 18 years old. Yvonne and I were very impressed with the service from beginning to end. Very timely, friendly and professional.This is the way customer service is supposed to be. Thank you very much. P.S - Today is Yvonnes birthday and these 2 men did everything possible to ensure her day was not affected negatively in anyway. Great job guys.

Lance Murphy

I have not had a worse customer experience with ANY company in my life as I have with Reliance Home Comfort. Absolutely DO NOT engage this company's services. They have no problem setting appointments and being no show for 2 days straight. Also, good luck getting to a "supervisor". They are the biggest joke running in terms of how a business their size deals corrects their own serious errors. It amazes me how a company with a customer services mandate like theirs is not in effects whatsoever and yet they are still in business. Too big to fail and policies that insulate the decision makers from having to make decisions. Well done Reliance! You have managed to convert your client into someone else's!

There was a little glitch with getting a technician to my site, but no harm done. As soon as the technician got there, he was quick to diagnose the problem and had it resolved in no time. Since I'm still in the "cooling period" of my maintenance plan, even the call itself is not covered. So, he advised me that since the system IS working, I should hold off in getting anything else checked and/or fixed. Before he left, he also gave me a few tips on how to make my system more efficient.

I really did enjoy the service that Wes provided. He was extremely helpful and efficient! He was quite friendly and respectful of my home. Thank you so much Reliance! I would definitely recommend this service provider to friends and family

Mike.Zevallos came to my house to repair my a/c. He called ahead to ensure Someone was home. When Mike entered my home he was more then polite, he delivered great customer service along with explaining steps of what was wrong and how he was going to fix the problem. I strongly would recommend Reliance and Mike Zevallos to friends and family. Great service.

Ryan Wells was very professional and accomplished the start up of our AC unit in a timely manner. We are first time AC owners and he was helpful and answered all my questions. Thanks Ryan !