I have not had a worse customer experience with ANY company in my life as I have with Reliance Home Comfort. Absolutely DO NOT engage this company's services. They have no problem setting appointments and being no show for 2 days straight. Also, good luck getting to a "supervisor". They are the biggest joke running in terms of how a business their size deals corrects their own serious errors. It amazes me how a company with a customer services mandate like theirs is not in effects whatsoever and yet they are still in business. Too big to fail and policies that insulate the decision makers from having to make decisions. Well done Reliance! You have managed to convert your client into someone else's!
- Approximate cost of services:
- $200.00
- Company Response
If you could please contact me at rmassingham@reliancecomfort.com I would like to escalate this issue for review and follow up. Thanks Steve. ~ Rich