Reliance Home Comfort

Mike Zavallos puts the reliance in Reliance Home Comfort. I trust his opinion because of his expert knowledge and for taking the time to answer all of my questions. He fixed my water pump this time but has fixed my furnace in the past, until I finally got all new equipment thanks to his advice. He is the reason I choose Reliance for my HVAC products and service and refer my friends and family too.

There are two service people with Reliance that have provided excellent service at my house under dire conditions
They are a positive , knowledgeable ,upbeat team with a great sense of humour

I had a leak in the water tank and I was booked for an appointment between 4-8 PM. Gurmeet , a reliance service technician came at 5 PM well within time frame. He diagnosed the issue well and fixed the leaked in a very professional way. He has a very pleasing personality and well informed. I would recommend him for the service calls to others.

My A/C stopped working at a property. and called Reliance - Mike Zevallos service tech came. He was prompt on time when he said he would arrive. He was amazingly polite/professional. I asked him questions and he explained everything he was doing which gave me confidence and trust in his work.
It took less than an hour to fix and went out of his way to ensure i was satisfied with the work that was done.
It is very rare that you get exceptional customer service from a technical service who showed that he really cared about what he was doing.
I would recommend using Reliance to anyone who has a furnace or A/C - basically i would recomment to everyone reading this review.

Called because I was having problems with my hot water tank, the technician came the next day as scheduled and made the appropriate repairs necessary and I was up and running in an hour, great service, friendly people.
I'm happy with their service.

Great experience with all the Reliance team - especially Jayson Newton, They were able to overcome in some installation obstacles to allow the tank less water heater to fit a very cramped space. My wife is much happier with the revamped new set up.

I purchased an AC unit from Reliance two years ago. This week it would not start up. I called for service, they scheduled it for the next day!. Today John a service tech showed up - he was great. He spent a lot of time diagnosing the problem properly and then solving it. He was very thorough - and extremely nice to deal with. His supervisor was along for the ride and was equally pleasant. Best of all, the entire call was free due to the warranty (which goes to 2021!). Overall great experience.

My rental water tank had rust in the water. Wes arrived and had one look at the water, and an hour later, had replaced the tank. Very efficient and friendly!

Naresh (Paul) was great with helping me understand what was wrong. He was quick and efficient and we are so happy the AC is on. Really appreciate his service.
Thank you.

Danny - #2701 came to assess our isue with our Air conditioning Unit and he was one of the most friendly, knowledgeable and courteous service people i have ever dealt with. He took the time to explain everything. AWESOME