Reliance Home Comfort

Miscommunication between 1st. tech. and office.
Our air conditioner needed a new coil in the furnace. When the 2nd tech.Ray #0851 came to install the coil, he informed me that there was a $1300 charge for this. I told him there must be a mistake cause Dave told me this was covered thru our Furnace Protection Plan. Ray immediately called his supervisor Dave and explained to him what the homeowner was told. After Dave checked into the matter, he informed Ray that there was a misunderstanding with the 1st tech. that Reliance would cover the charge. It is because of these 2 gentleman going over and above good customer service, is why I would recommend Reliance Home Comfort
for all our comfort need. Thanks Ray & Dave for good customer service.

My service call technician arrived promptly and was extremely courteous and helpful. He diagnosed the issue and gave me some good option. I would definitely recommend him and the company. His name was Adam Walker.

Booked for Air conditioner service call today 1st june 2014 , technician with name Naresh chattarpaul appeared on time .
I got really professional,friendly and excellent service today .
I am very happy with Reliance home service call experience
thks
Hawk
Brampton

Our hot water tank in the basement leaked and started to create small flooding. We called up Reliance right away and they immediately sent a person to check on the situation. We we're also connected by the agent directly to the service crew Maric who gave me further instructions to shut off the main faucet. Immediately, the next day, a new hot water tank was installed and we were so happy and satisfied with the assistance provided by the agents and the service crew Maric. Excellent customer service!

Reliance technician Gurmeet Singh was send down to replace my hot water today, although there was a mix up of the venting cost but i was able to straight it out with the customer service. Gurmeet went extra miles to help saving us from cutting out our ceiling drywall. Overall i am very happy with the service especially with Gurmeet Singh

The technician, Adam, arrived promptly, worked quickly to get the unit ready for the heat of summer, and gave lots of helpful advice on keeping my system running smoothly all summer long. A very pleasant experience. I won't hesitate to hire them again!

Spotted a leak and rang Reliance. Operator organised a site visit within the hour. Extremely professional service. Very courteous and friendly. Very thorough job. Site was left in perfect condition

From the initial consultation to the install, very professional and quick. Clean up after the job was done, and the sales associate stopped by the job site to make sure everything was going well. No problems recommending them to family and friends!

Naresh (Paul) Chattarpaul, he is very professional tech. What ever I said about the problem I had. He explains precisely and he does his job well. I am extremely satisfied.