Ozan at Reliable Drain & Plumbing was recommended to us by another plumber who was unavailable at the time. Our drain clogged shut and it was a disaster, we really needed help.

Ozan tried to snake out the blockage but the drain was over 50 years old, clay/asbestos, and had finally given up. He called in to arrange an excavation, and the team from Reliable were hardworking, friendly and professional. They recommended installing a backwater valve which will make sure sewage will never back up into our basement, which I recommend highly. They excavated, showed me via camera what was going on in the pipe, and did the drain pipe replacement and valve install very efficiently.

The admin staff were excellent, and guided us through each step of getting a rebate for the backwater valve installation. Lots of paperwork that, but they guided us through it all smoothly, with great attention to detail.

Later, we had Ozan re-configure the plumbing underneath our new quartz countertop, which was installed by the amateurs who owned our house prior to us. He's a super nice guy, was a pleasure to work with, and talented.

All in all, a great experience working with Reliable. Recommended highly!

very impressed with timeliness of response from Susan and the quick turnaround time for the plumbers to come to our home. It was same day from the time i sent in for a quote to the time i got the project finished.

Reliable Plumbing was really great and easy to work with. Immediately responded to my inquiry on homestead, booked an initial visit and quote for work, practical advise to keep costs low, and executed the work in the time they indicated, despite facing some unknown obstacles during the day. Would recommend for sure!

I needed to run some plumbing in my basement; a bathroom and kitchen. Ozan came over and saw that I needed quite a bit more work than he anticipated. No worries - he tackled it head on.

He did a great job. Since then, I had some plumbing issues unrelated to his work, and he dropped by same day to look at them!

The customer service was superb and I know I can trust Ozan to get a quality job done. I'm very happy with his service.

OZAN responded quickly to my call. Arrived first thing in the morning and worked efficiently and thoroughly to complete the task within an hour. He was good in explaining what he intended to do. Highly recommended and would call him back.

Had a leaky kitchen faucet for weeks, thought I could install it, but then realized it is not my expertise. Ozan and Gokhan were super prompt in responding to my service call. Flexible to address my issue the same evening. Came very prepared with all that was required, identified another leak in the sink strainer - fixed it all up and explained things to me very patiently. I am happy I have a go to plumbing service now that I can trust. They live up to their name of being Reliable!

I found Reliable via Homestars and got a callback eerily quickly - within a minute - such that I almost questioned whether it was possible that someone called me so quickly.

I spoke with Ozan, who gave me a very reasonable quote, so I asked him to do some other additional work while at my unit. He arrived not only on time, but slightly early, and had everything done on time as well. During the installation of my toilet, he found some issues with the building's pipes, as well as an uneven floor. He educated me on what to look out for, and then found a solution around these problems.

I'm very happy with Reliable and will definitely be calling them again.

Called Reliable Plumbing for an estimate on repair of a potential leak where there was a water stain. We had taken possession of a home and wanted to see how the stain had formed. He was fair and honest on his pricing. He came the next day and verified the leak had been repaired

Wow, I can’t believe that I was able to get the same day service from Reliable Plumbing for my plumbing problem on the Canada Day long weekend. My washroom was leaking from somewhere and had flooded through to the ceiling in my kitchen and I was in a state of panic. I called Ozan from Reliable Plumbing who came to my house within the hour and diagnosed the problem to be with my toilet. He ended up fixing the issue for me at a very good price and I will definitely call him again if I ever have any other plumbing problems. I highly recommend Reliable Drain And Plumbing

I’ve used this company before for my clogged sink .. they always teach me something knows and are punctual and very competitively priced .. My tub was draining slowly , and they were able to come on Football Sunday with less then 3 hours notice .. Thank again for the availability and tips