Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews for Nordik Windows And Doors

Average customer rating:
8.1 10 (1302 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Great product

I was looking to replace my window got a few estimate and review of different product available on the market. Nordik gave the best product confidence warranty at a good price. I am waiting for my installation and will review some more. My sale representative was knowledgeable and very helpful thank you Kate

Approximate cost of services:
$17,000.00
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Company Response

Thank you for your kind words!

We are so pleased to offer the best product with the best warranty and have some of the most amazing professionals in the industry.

Your business means the world to us, and we appreciate you choosing us; We truly look forward to completing your project.

Private User
Private User
Private User reviews Warminster, ON
10/10

Front Door

They were very good very friendly .Had it in very fast and it is just what we wanted

Approximate cost of services:
$200,000.00
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Company Response

Thank you for your positive review - we are so glad to hear that you love your new door!

Beth Kay
Beth Kay
1 review Innisfil, ON
0/10

Windows and Doors

The installers were nice and friendly. Cleaned up like they weren't even there. Professional. The sales person Barry was very knowledgeable and professional.
The windows we ordered are 3 pane. Installed with the wrong hardware so the windows slide down and squeal. Some locks you can't lock or open and are set too close to the glass and scrape the glass opening and closing. The insulation is coming out of the window. The siding is chipped around the door. Still waiting for this to be rectified. We have not heard from the company on how this will be handled. The sales rep assures us things will be handled.

Approximate cost of services:
$10,000.00
2 of 3 people found this review helpful.
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Company Response

Thank you for your positive feedback about our installers and salesperson. We appreciate your kind words. We apologize for the issues you have experienced with the windows and we understand the inconvenience and disappointment this has caused you. To address these concerns promptly, we kindly request you to provide us with specific information about your order, such as the order number or installation date. This will help us ensure that we have all the relevant details for a resolution. Please be assured that we take your concerns seriously, and we guarantee our products and installations for 25 years. We will work diligently to find a solution that meets your expectations and turns your experience around.

ksallym
ksallym
0 reviews Dunnville, ON
8/10

Windows

Front start to finish, Nordik was very good. From the salesman who discussed our needs to the outstanding installer (Larry) Nordik was second to none. My only concern is the the actually glass area of the window is somewhat diminished in their units. This poses a problem for standard sized coverings

Approximate cost of services:
$5,900.00
1 of 1 people found this review helpful.
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Company Response

Hello there ksallym, thank you for choosing Nordik for your window replacement and for sharing your nice feedback for the members of the Nordik team who worked on your project. If you have any concerns please do not hesitate to reach out for assistance.

Private User
Private User
3 reviews Oakville, ON
10/10

Door Replacement

We were looking to replace all 3 doors in our house because they just weren't keeping the cold out anymore. I was looking for something different, something to make a statement. I found Nordik Windows and Doors. Mark, the sales consultant came to our house and went over all the features of a Nordik door. We were sold. While the doors were being made, we were kept up to date of their progress. The doors have just recently been installed and we can't be happier. The crew that came to install the doors were professional and worked very efficiently. Would highly recommend Nordik Windows and Doors.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for choosing Nordik Windows and Doors to replace the doors in your home. We greatly appreciate your kind words and feedback. It was our pleasure to assist you in finding the perfect doors that not only meet your needs but also make a statement. Thank you for highlighting both Mark and the installation crew for their work on your project, we're so pleased to know you were happy with all of their work. Thank you for recommending Nordik Windows and Doors.

Private User
Private User
Private User reviews Toronto, ON
10/10

Very satisfied!

From quote stage to installation and follow up, Nordic and their service are top notch. We recently had our doors replaced and about a year and a half ago, all of our windows. We are extremely happy with the results and would highly recommend Nordik.

Approximate cost of services:
$7,000.00
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Company Response

Thank you so much for the wonderful rating and review! We appreciate it.

Private User
Private User
Private User reviews Welland, ON
10/10

New Windows

Nidal came to quite...was super friendly and really knew his stuff...I knew right away we were going to book with them....the price was great as well making it a no brainer....the installers were quick and neat, tidied up before leaving and showed me how everything worked. The communication from the office was great keeping me informed throughout the whole process.

Very Happy!!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the great rating and review! We're very pleased to know you're satisfied. Thank you for choosing Nordik!

Private User
Private User
Private User reviews Orillia, ON
10/10

Great Products

Had a few companies in to quote a bow window and two doors. Nordik came in at half the price which made me a little nervous but I couldnt pass up the savings, now that everything is installed Im blown away with Nordik. The quality so far is shockingly good.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Hello there! Thank you for the great review and thank you for choosing Nordik! We are so pleased to hear how happy you are with your new windows and doors and we really appreciate you sharing your satisfaction with us here.

Sonya in Hamilton
Sonya in Hamilton
1 review Hamilton, ON
0/10

2 Months Plus After Install and Still Awaiting to be HAPPY with my Purchase

Customer Service is useless. I had my 5 windows replaced and I am NOT satisfied. Two of the interior frames are damaged, the outside of all window trims are uneven, gaps exposed, not flush. All of the screens allow tiny flying outdoor bugs inside as there are spaces between the frames and screens. Its almost as if the frames warped before they reached me. The one window doesnt close properly and therefore no good. I shouldnt have to strain my shoulder in attempt to close something with force that isnt how the others are. There were two screens with damage. Replacements were ordered, I had to wait nearly a month for them to arrive. I went to the office in person to see what was the problem. The two new screens were there. I had an inspection by the supervisor of install who brought the two screens to install only to find that one of them. was ordered for a different room. Its been a month since this inspection and no update received by phone or email about replacement frames, the correct screen required or the findings of their inspection.

Approximate cost of services:
$6,700.00
1 of 3 people found this review helpful.
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Company Response

We apologize for any disappointments and frustrations you have experienced with our service. Your satisfaction is our priority, and we stand behind all of our products and installations. We will address the issues you raised and repair or replace any item that does not meet our standard. Thank you for bringing these concerns to our attention, and we are committed to resolving them promptly.

Lyn
Lyn
1 review Courtice, ON
1/10

Window and door full replacement entire home

Nightmare , The pictures tell the Full Truth. Nordik has been nothing but a nightmare from the beginning in 2021 to halfway through 2023 and still fighting to resolve our leaking windows, damaged windows, damaged home damaged and leaking doors, sawdust in the middle pane of a window,

We were told by a Highup sales manager, that we unfortunately got stuck in the crossfire as the company grew too quickly! Not sure what kind of response that was to our concerns, but did not give us any comfort!

We chose to wait and give them the benefit of the doubt to make things right but its been over two years. We have been patient enough. We are allowed in May 2023 for a final service visit as we were promised everything would be done, and we could end this nightmare, butinstead. $$$$$ more damage to our home!

Its NOT WORTH the STRESS and we also lost the opportunity to receive the Government Grant as Nordik took too long to get it right !
27+ days we have given them to do work in our home every time more damage happens! Every window in our home leaked from the very beginning after installation the installation team was a nightmare zero respect for our home or us every other visit moving forward we keeping assured that this is the last nothing seems to be getting done right which is confusing considering the windows were measured and made by Nordik if theres a defect or damage they should be able to just remake the parts, not keep measuring and taking everything apart only to find out its not fitting! They have attempted five times each time taking my window apart to find out that the new measurement and the new glass does not fit but it is stressful and just watching our heat. Leave the house during the winter months and AC in the summer months for two years and counting , which was the whole point of replacing our windows in the first place! Anyways, somehow they keep blocking my reviews from Google not sure how but figured I would try a different route as I wish to God I saw some of these reviews and did at our homework before we signed up!
The stress is NOT WORTH IT!

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Lyn, we appreciate you reaching out to us with your concerns. Firstly, we would like to clarify that companies do not have the ability to remove reviews from Google or any other review platform. If that were the case, you would likely only read about 5-star customer experiences on each and every company's page. We believe in transparency and value both positive and negative feedback as an opportunity for improvement.

However, we apologize if there has been any confusion or misunderstanding regarding your review. We strive to address all customer issues promptly and ensure satisfactory resolutions. We stand behind the quality of our products and installations, and if there are any defects or problems, we are committed to repairing or replacing them as needed.

To provide you with the assistance you require, we kindly request that you contact us directly and provide more details about the specific project you are referring to. This will enable us to investigate the matter thoroughly and work towards a resolution. Our goal is to ensure customer satisfaction, and we would appreciate the opportunity to address your concerns directly.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

What’s it like choosing Nordik Windows for your home? It’s like a cold lemonade on a hot day, a perfect score in your golf game, or a hot cup of coffee first thing in the morning: complete satisfaction.

At Nordik Windows, we strive to be ahead of the curve when it comes to the latest and greatest in window and door technology. So, if you’re ready to give your home the upgrade it deserves, you’ve come to the right place.

Providing you with the best of the best in windows and doors has been Nordik’s passion for over 40 years. Home is where the heart is and we want you to feel like family, which is why we provide a 360-customer experience: manufacturing, installation, servicing, and one of the best warranties in the industry.

Proudly serving the Greater Toronto and Hamilton Area and beyond.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Replacement windows, entry doors, sliding patio doors
SERVICES
Window Replacement Our own RevoCell microcellular PVC windows are top-rated by Energy Star®, and have been specifically designed for the Canadian climate extremes. Door Replacement Our doors are modern and fully customizable. They are 100% Canadian-made and covered by our industry-leading 'No-Bull' Warranty for 25 years straight.
SPECIALITIES
We're a full-service window and door replacement company: we manufacture, we install, and we service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive — it covers products, installation and service, for 25 years straight. No excuses, no exemptions, and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.