It took alot of going back and forth to final get the job done but in the end it was looked after and the 2 gentlemen that came Wilson & to do the service were excellent clean friendly and knowledgeable.
- Company Response
Thank you for taking the time to share your feedback with us. We sincerely appreciate your patience and understanding throughout the process of addressing your warranty claim. We apologize for any inconvenience caused by the added complications. We're delighted to hear that Wilzon and the other installers and technicians provided you with excellent service. Our team takes pride in being knowledgeable, friendly, and committed to ensuring customer satisfaction. Your positive comments about their cleanliness and expertise are truly appreciated. We understand that the warranty process might have been more complex than expected due to the unique circumstances surrounding your original purchase. Please accept our sincere apologies for any additional steps you had to take. We value your business and are continually working to improve our processes. For future customers, we want to assure them that we stand by our warranties and are dedicated to resolving any issues that may arise. Also, for customers purchasing directly from Nordik can expect a smoother warranty process.