Nordik Windows And Doors

Thank you for choosing Nordik Diana!

David, first and foremost, we would like to assure you that customer satisfaction is our top priority, and we take all feedback seriously. However, as you provided limited information in your review, we are unable to identify your specific order and installation details. To address your concerns effectively, we kindly request that you provide us with your full name and order number or any other relevant information to help us locate your records in our system.

At Nordik, we take great pride in the quality of our products and installations. Our windows are backed by a comprehensive 25-year guarantee, offering you long-term peace of mind. In comparison to Window Wise, which provides a 5-year guarantee. We strive to deliver superior service, and it is disheartening to hear that you felt let down by our team.

Regarding the issues you mentioned, such as windows not closing properly, feeling cold drafts, and caulking concerns, we would like to investigate this matter further. Rest assured, if any of the windows were measured inaccurately or are smaller than specified in the contract, we will promptly replace them to meet your expectations. Furthermore, if there are any operational or structural issues with the windows, we are committed to repairing or replacing them as needed.

David, we genuinely want to rectify any shortcomings you experienced. Your satisfaction matters to us, and we'd like to extend our help to resolve these issues. Please reach out to our customer service team with the relevant order details, so we can promptly investigate and address your concerns.

We apologize for the issues you encountered during the installation of your windows and for not meeting your expectations. We take full responsibility and are committed to making things right. As previously communicated and planned once all materials are ready our Installation Manager will personally oversee the corrections and ensure a satisfactory resolution. We appreciate your patience and look forward to your feedback on the finished product.

Thank you so much for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you had a great service and that Larry exceeded your expectations by going above and beyond during the door installation. We are proud to have Larry as part of our team.

Hi Oscar! Thank you for taking a moment to share your positive warranty experience. We are glad everything is working and looking good again. Please do not hesitate to call on us again for any assistance with your windows.

We really appreciate you recognizing Rick and Larry for their work on your project!! Thank you for choosing Nordik, we're very pleased to know you had a good experience.

Hi there Al, we really appreciate the great review and 10 Star rating!! Hope you are loving the new windows!

Thank you Jeff! We're very glad to hear we were able to provide you with a great installation and a new door that solved your previous issues.

Thank you for the great rating and review Lisa!

Thank you so much for your kind words and enthusiastic feedback about your window purchase and installation! It's absolutely delightful to hear that you're extremely happy with your new windows and the entire process. We take great pride in providing top-notch service and ensuring our customers' satisfaction from start to finish. Your high praise for Peter, Zoran, Annette and everyone involved in your order means the world to us.