After an issue with our patio heater burning the vinyl corner of our window and cracking it we took to HomeStars to find a great window replacement company. Our windows are fairly new and there was absolutely no damage to the frame or other window pane. Every company that called us said that we would have to replace the window from brick to brick, please keep in mind we knew our window manufacturer (Vinyl Pro) however everybody said replacing the one pane was impossible. Most quotes were between $1,500-$2,500! When Margaret called me she told me that replacing the pane was definitely possible especially knowing the manufacturer. They are also a quarter of the price in comparison to the other quotes we had received. They were responsive, polite, cost effective, and honest - I would highly recommend them to anyone looking for window repair or replacement. I can’t thank them enough!