Sign Roofing Inc

Roofing
Markham ON L3R 0P7
Write a Review
Write a Review
Website
HomeStars
Excavation
Sign Roofing Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Sign Roofing Inc

Average customer rating:
10 10 (46 reviews)

Sort by

Elisa in Richmond hill
Elisa in Richmond hill
9 reviews Richmond Hill, ON
10/10

Outstanding !!!

I have deliberately waited to post this review . I wanted every kind of weather to be thrown at our roof and ensure that Sign Roofings work would stand up , and I am pleased to say it certainly has .
We sustained damage to our shingles during a windstorm where shingles were lifted and in some spots completely missing . This was in the Spring 2018. I called a few companies here on Home Stars , and like all of you , fellow readers , did my homework . We got a few quotes and everyone seemed to be priced within the same range. For information purposes , our home is 3700 sq feet .
One of the things that impressed me right away with Sign was that Jordan and Li , took the time to physically come out to our home to assess the damage . They did not base their price on a Google Satellite image of our home , or charge the going rate for our area . They charged for THE work . They got up on our roof and even TOOK Pictures with their phones to show us the damage , which included an ACTUAL HOLE , which neither my husband nor I were even aware of !
In the end , while Sign Roofing's quote was NOT the cheapest , we went with them because of the level of service they were providing from the start . Jordan and Li's extensive product knowledge was impressive to say the least . They took the time to not just explain the various shingles and options , but right down to the nails , used , glue and even the method that would be applied , including showing us the overlay pattern. They also guarantee the work and put it in writing . Its one thing for a contractor to " say '" that they stand by their work but when they are confident and secure in it they will put it writing which Jordan and Li did without being asked .
Our roof was replaced in what could quite possibly be the hottest day of the summer . IT WAS a scorcher ! Yet their team arrived on time and immediately got to work . Now is the part where I spoke about the level of service ....we have a fairly large inground pool and were very concerned with debris and dirt , shingles, nails , etc , falling/flying into it . This could clog up our filters, pumps , etc . We explained this from the onset to Jordan and he assured us that every step would be take to protect the pool but obviously NOT guaranteed .
Well , not only was our deck sparkling clean , but I was amazed to watch and observe as a worker was assigned to our back yard and whose sole duty was to clean up our deck as debris fell AND ensure nothing fell in the water !!! THAT IS SERVICE . NEXT LEVEL SERVICE !!!
Our roof was completed the same day and they even managed to repair the roof on our pool cabana for FREE !!
Subsequently since the work was completed , we have endured extreme heat , crazy rain storms , in one instance 8 cm of rain fell in under 1 hour ! Wind Storms so severe that a Tornado actually touched down a mere hour from us , AND OUR NEW ROOF HAS HELD UP !! As a matter of fact a neighbor who had his roof repaired 1 month before us , actually was missing shingles after he last wind storm .
I would 100% recommend Sign Roofing Inc . We did in fact notice that quite a few homes in our area and on our street used them after us ...I guess they liked what they saw , and to that point Li was a true expert when it came to helping us choose the right colour for our roof .
They left our eaves troughs and front yard spotless ...you couldn't even tell that they were here except for the fact that our roof is perfection .

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank You! Elisa.

That guy from Aurora
That guy from Aurora
3 reviews Richmond Hill, ON
9/10

Almost Perfect!

I knew I needed a new roof (and for this reason, I never called my insurer…if you are reading this, you may want to consider calling yours, especially if there is sudden/accidental damage to your roof). I also purposely waited until later in the year; as, I knew all the roofers were very backed up this past summer from the storms that affected the GTA. When I finally started calling around for quotes, Edward from Sign Roofing, was one of 2 people to ask me to text him my address so he could get things moving. He was also the first person to provide me with a quote (by text also). I called 10 to 15 other roofers (including 1 that is literally around the corner from my house). I got 5 written quotes. Sign was not the cheapest; but they were very close. I have some experience with roofs; so, I knew almost exactly what I wanted.
Sign quoted the Owens Corning Oakridge shingle. Reviews of this shingles are very mixed; but, the weight of this shingle and the easy nailing feature made me consider this for my roof. You should do your own research before making a decision on your shingle. There are 2 Cdn manufacturers that will be pushed on you by many. My suggestion is you ask some roofing professionals for their opinion. Many I spoke with were very convincing; but their reason for supporting one brand over another was questionable, at best. Read, Listen and ask many questions. Also, consider why they are recommending one brand over another.
Back to Sign Roofing. When I was finally ready to move forward with Sign Roofing, I sent Edward a text to schedule an appointment. He was scheduled to meet us between 12 & 2 PM on a Sunday afternoon. When he did not arrive by 2:10 PM, I texted him to follow up. Within a few minutes I got a call from Yong Cai, who was now going to step in for Edward. Edward also texted me to advise me of this. This was really the only thing that was disappointing about the whole experience; and, the reason they do not get a perfect score.
I would also recommend you look into the need for Ice and Water shield. Low slope roofs (not mine) require IWS over the bottom 3 feet as per code (which is not very clear if you are looking for it btw). I did not get ISW on my roof but I did upgrade to a synthetic material for the whole roofing surface. I was surprised to learn that my roof never had any IWS. I still wonder how this is possible if this is a code thing (maybe someone more familiar with Ontario’s building code can let me know?). The IWS should be installed under the shingles, at the perimeter of the roof edge (lower edge) and at the valleys. I do not believe Sign Roofing installs IWS (and Yong did discourage me from adding it when I asked him about it). The logic being that ICW sticks right to the roof deck; and, getting it back up is virtually impossible without replacing the deck itself (which makes sense).
On the day of install, the crew showed up at 8 AM, as promised. They were scheduled to finish around 5 or 6 PM; but, completed the job around 2:30 PM (they had another house to do that day). I got pics of the roof, mostly during and after install, as I had requested. I should also recommend that you get copies of their Insurance information, as I did, just in case any one gets hurt. You do not want to be responsible for anyone’s injuries.
I will also tell you that I paid 10% down and the balance at completion. The whole thing was paid in cash (so do not expect other options). Overall, Sign Roofing did a good job and they were very responsive, especially when compared with everyone else. No one else could provide both the response time, the quality of work and the price that Sign could provide us. As you can see from the very brief responses they provide to these reviews, they spend their time doing roofs, responding to questions instead of writing a lot of BS. Thank you for a job well done. To Yong, you did a good job (even when I tried to give you a hard time).

Was this review helpful?
Company Response

Thank you for your review! We will do our best to improve.

Natalia in Toronto
Natalia in Toronto
1 review Vaughan, ON
10/10

Great job

It was time to replace old shingles on the roof. Who did repairs in the house knows how difficult to find the company you can trust. For us it is a Sign Roofing and Young (sells person). Allways nice to find well priced guality work and knowledgeable person. Thanks

Was this review helpful?
Company Response

Thank you Natalia

Rene in Oakville
Rene in Oakville
1 review Oakville, ON
10/10

Roof replacement

Yong Cai from Sign Roofing Inc left a pamphlet at our door when they were doing a job on our street. We called him and he came to see us right away. We visited the site they were working on to inspect their quality of their work. Afterwards he came to our house and explained thoroughly the whole process and presented us with different options. Yong was professional, knowledgeable and very pleasant to deal with. He was also present while the work was being done, which we appreciated a lot because we can see that he wanted to make sure the work was being done properly. After the completion of the job, they cleaned up very nicely. We would highly recommend Sign Roofing Inc without reservation.

Was this review helpful?
Company Response

Thank you Rene

Igor in Thornhill
Igor in Thornhill
1 review Vaughan, ON
10/10

great work

Sign Roofing did a roof replacement for me. I had 7 quotes from different companies; the quote from Sign Roofing was one of the most reasonable, but not the cheapest. I chose Sign Roofing for two reasons: First, the sales rep Yong was very careful and thorough in explaining different options and details of the process, and overall created a very positive impression about the company. After speaking with him, I felt that I could trust this company, that they are interested in doing a good work, without "cutting corners". Second, I checked their reviews, which were uniformly favorable.
My expectations were fully satisfied. They arranged the job within two weeks from signing the contract, as promised. They came in the morning, fully prepared; Yong informed me about all details, and updated me several times on the progress throughout the day; all the work was completed in one day. They thoroughly cleaned the territory after the work, and were attentive to some additional requests that I made. I recommend this company to others without hesitation.

Was this review helpful?
Company Response

Thank you Igor

Joe in Markham
Joe in Markham
1 review Markham, ON
10/10

New Roof

I had used Ed and his crew last year for a repair. This year, after the wind storm, we needed a new roof.

My neighbour did as well and the job was done as promised, in budget and perfectly. Cannot say enougb positive things about this company

Was this review helpful?
Company Response

Thank you Joe

Ravi
Ravi
2 reviews Markham, ON
10/10

New Roof

We had our roof shingles replaced by Sign Roofing last week.

I had over 10 different roofing contractors given me estimates. I picked Sign Roofing. Sales representatives Li Yan and Jordan are very knowledgeable and professional.

They helped to make the best decision. They paid close attention to my preferences and accommodated them. They both are very honest and flexible.

On the installation day they were on site for most part to make sure everything is done perfectly. Ed from Sign Roofing was also on site and helped me with my concerns and questions.

The entire team was very professional and paid utmost attention in installing the new roof. They did not rush to just finish the job.

I can say with confidence that our new roof is done perfectly, and thanks to Sign Roofing.

Was this review helpful?
Company Response

Thank you Ravi

Frank in Toronto
Frank in Toronto
1 review , ON
10/10

House, barn, pool house roof

Doing a job like the roof is something we never look forward to doing especially if you are getting several quotes from people you dont know. I got 8 quotes and Ed was a front runner from day 1. I asked questions after questions and Ed was very informative and taught me alot about roofing and materials and proper practices. I am in construction myself so his information all made sense to me. I hired Ed. I chose right. He was there from 7am until 7 pm and again the next day to finish up. He explained his crew and what each of his men do and their process is very much in sync. My wife and i are very pleased with the outcome. Roofs all look great, Ed saved us a great deal of money, and cleanup was great property is cleaner than before eds crew arrived ! He cares about his work and treats all his men with respect. They all look happy doing their jobs like they enjoy what they are doing which is great. If you are currently doing what i was doing trying to decide who to chooses and scared to do so just pick Ed and Sign Roofing. They are not at 97% rating here for no reason and i can vouche for that. Thank you Ed and your team for your work and a job well done.

Was this review helpful?
Company Response

Hello Frankie thank you for your review, also food and drinks during the work from your family.

crys3543
crys3543
1 review Markham, ON
10/10

replace roof

We experience nothing but professionalism from Sign Roofing inc. start to end. Ed was very thorough in explaining what needed to be done. He is one of the best young professional i can say. Job done in the same time he promised us. Left with a clean working area. Excellent !!!!!!!!!!!!!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Crystal.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sign Roofing Inc

At Sign Roofing Inc. , we specialize in residential and commercial roof installation, repairs and maintenance. We offer quality shingles that warranties range from 35 years to lifetime. Quality Roofing at a reasonable rate.

Sign roofing Inc. is a residential and commercial roofing company located in Markham, ON. We have served the Ontario area for the past 12 years and continue to provide our customers with exceptional service for all roofing needs.

Sign Roofing inc. provides comprehensive roof repair, roof installation, residential and commercial flat roof installation, skylight and gutter installation. We are a roofing company that has highly-trained and experienced professionals on each job.

CATEGORIES
Roofing, Waterproofing, Excavation, and Insulation
SERVICES
New Stone coated Roof Installations, new shingle roof installations, Roof Repairs, Roof Maintenance, Gutter Installations, Pipe Installations, Flat Roof Installations, Roof Deck Installations, Skylights
BRANDS
Owens corning, Kaycan, IKO, GAF, BP.
SPECIALITIES
At Sign Roofing Inc., we are committed to making sure that each of our work sites are safe and accident free. Our crew members take appropriate fall protection measures, including regular safety training, adherence to company health and safety policies and procedures, as well as daily on-site hazard inspections. Sign Roofing inc. we comply with safety regulations by CSAO, Our workers wear and use appropriate fall protection equipment (CSA approved harnesses, lifelines, lanyards, connecting devices, anchor system, scaffolding, and secured ladders). We take the safety of those working for us seriously and make sure our crew members take the extra steps necessary in order to fulfill the goals of a safe workplace. Full WSIB
WEBSITE
http://www.signroofing.ca/
YEAR ESTABLISHED
2004
LICENSES
GAF certified, IKO Certified Installer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12/50 years warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.