I knew I needed a new roof (and for this reason, I never called my insurer…if you are reading this, you may want to consider calling yours, especially if there is sudden/accidental damage to your roof). I also purposely waited until later in the year; as, I knew all the roofers were very backed up this past summer from the storms that affected the GTA. When I finally started calling around for quotes, Edward from Sign Roofing, was one of 2 people to ask me to text him my address so he could get things moving. He was also the first person to provide me with a quote (by text also). I called 10 to 15 other roofers (including 1 that is literally around the corner from my house). I got 5 written quotes. Sign was not the cheapest; but they were very close. I have some experience with roofs; so, I knew almost exactly what I wanted.
Sign quoted the Owens Corning Oakridge shingle. Reviews of this shingles are very mixed; but, the weight of this shingle and the easy nailing feature made me consider this for my roof. You should do your own research before making a decision on your shingle. There are 2 Cdn manufacturers that will be pushed on you by many. My suggestion is you ask some roofing professionals for their opinion. Many I spoke with were very convincing; but their reason for supporting one brand over another was questionable, at best. Read, Listen and ask many questions. Also, consider why they are recommending one brand over another.
Back to Sign Roofing. When I was finally ready to move forward with Sign Roofing, I sent Edward a text to schedule an appointment. He was scheduled to meet us between 12 & 2 PM on a Sunday afternoon. When he did not arrive by 2:10 PM, I texted him to follow up. Within a few minutes I got a call from Yong Cai, who was now going to step in for Edward. Edward also texted me to advise me of this. This was really the only thing that was disappointing about the whole experience; and, the reason they do not get a perfect score.
I would also recommend you look into the need for Ice and Water shield. Low slope roofs (not mine) require IWS over the bottom 3 feet as per code (which is not very clear if you are looking for it btw). I did not get ISW on my roof but I did upgrade to a synthetic material for the whole roofing surface. I was surprised to learn that my roof never had any IWS. I still wonder how this is possible if this is a code thing (maybe someone more familiar with Ontario’s building code can let me know?). The IWS should be installed under the shingles, at the perimeter of the roof edge (lower edge) and at the valleys. I do not believe Sign Roofing installs IWS (and Yong did discourage me from adding it when I asked him about it). The logic being that ICW sticks right to the roof deck; and, getting it back up is virtually impossible without replacing the deck itself (which makes sense).
On the day of install, the crew showed up at 8 AM, as promised. They were scheduled to finish around 5 or 6 PM; but, completed the job around 2:30 PM (they had another house to do that day). I got pics of the roof, mostly during and after install, as I had requested. I should also recommend that you get copies of their Insurance information, as I did, just in case any one gets hurt. You do not want to be responsible for anyone’s injuries.
I will also tell you that I paid 10% down and the balance at completion. The whole thing was paid in cash (so do not expect other options). Overall, Sign Roofing did a good job and they were very responsive, especially when compared with everyone else. No one else could provide both the response time, the quality of work and the price that Sign could provide us. As you can see from the very brief responses they provide to these reviews, they spend their time doing roofs, responding to questions instead of writing a lot of BS. Thank you for a job well done. To Yong, you did a good job (even when I tried to give you a hard time).