Maxaire

The Maxaire technicians called, arrived on time as stated and were very courteous and professional. They showed respect for my home by wearing overshoes and cleaning up. They also pointed out observed faults with my furnace. I am very pleased with this company and will use their services in the future and also recommend them to friends and fsmily.

My furnace has gone dead and we got a quote from our current service provider to replace our furnace. I wanted more options so I called Karnik at Maxaire and he was able to see me the same day. He sent a technician to make sure job will turn out perfect. They came back the next morning to do the installation. We were happy with the job complete and would recommend to anyone else looking to replace their furnace and humidifier.

I contacted Maxaire.ca for a regular furnace cleaning and maintenance. They were great - the technician did a lot of tuning and analysis that I hadn't seen done before in my previous home. I think this service was superior to what I have purchased in the past. I would definitely recommend Maxaire.

Our A/C wasn't working. Called in at 5pm and by 9pm someone was in our house. The technician was very polite and clean. By the time they were leaving our house was cool again, just in time for the heat wave.

They came in and did a great job. Had to come back to fix the sound/vibration and they did swiftly and it is now running perfectly.

Everyone that I delt with was very professional. Very reliable and knowledgable of the work. They worked around my schedule without any hesitation. Good work.

We had a humidifier, smart thermostat and water softener installed before moving into a new house. Since we didn’t live in the house at the time, we asked Maxaire to come in and do the work, bypassing the usual site visit prior. Big mistake - the tech showed up with the wrong fittings, had to go back across town to buy the right ones. Also the water softener didn’t remove enough of the iron from the water, resulting in water that, while softer, didn’t look like it was drinkable. And finally, there was no AC outlet close to where the water softener was installed and the installation technician had it plugged in an extension cord, on the basement floor. I pointed that out to him, telling him he couldn’t leave it like this as it was a hazard (there were pools of water all over the floor).

While at first I wasn’t impressed with Maxaire, after the dust settled, we did a post-mortem and both Karnik and I came to the same conclusion that we went wrong with bypassing the site visit prior to getting the work done. That would have allowed them to make sure they brought the right fittings, had a plan for the electrical connection, and would have probably flagged that the water softener wouldn’t entirely fix the quality of water issue.

I would hire them again, making sure that our communication is better from the get go this time around and that there is a site visit where they can get all the information they need prior to the work being scheduled.

The technicians arrived on time, had every tool and materials needed to compete the job, worked efficiently and cleaned up after they were done. I will use their services again and highly reccommend to others!

We are very happy with the service and the sale man was excellent.
All was done very professionally.
I would recommend them to anyone.
Great Work!
We have no complaints

Evelyn Wright
Ron Wright
Eva Schepull
Mark Schepull