Maxaire

Heating & Air Conditioning
8228 Birchmount Rd. Markham ON L3R1A6
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97%

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Reviews by rating (past 12 months)

Reviews for Maxaire

Average customer rating:
9.9 10 (51 reviews)

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Woodbridge r.
Woodbridge r.
1 review Vaughan, ON
9/10

Air conditioner repair

My air conditioner stopped working. They sent a technician that same evening to identify the problem and had it fixed by the next day ($478). They also fixed the fan coil unit in our rental unit very quickly ($268) They are very reliable and knowledgeable.

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Company Response

Delivering reliable service with our knowledgeable technicians is part of the professionalism we strive for in every visit we complete. We offer competitive pricing and excellent overall value which translates into positive customer experiences. We are so happy you acknowledged and appreciated that! Thank you for your business.
-Karnik

Mike G. in Mississauga
Mike G. in Mississauga
1 review Mississauga, ON
10/10

HVAC

MAXAIRE made the whole acquisition of our new High Efficiency furnace, AC and Water Heater very easy. They were able to work with a tight timeline, and more importantly they did an excellent job with the install. So much so, that I’ve had several trades comment on how great a job they did afterwards. These guys are all about service. Worth a call if you are in the market for a new furnace or AC.

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Company Response

Hey Mike, happy to hear we have delivered on another positive customer experience. We take pride in our workmanship and attention to detail. Post sales follow up is what sets us apart from our competitors and ensures the highest level of satisfaction. Thank you for your business.
-Karnik

irfanhassan3 in Toronto
irfanhassan3 in Toronto
1 review Brampton, ON
10/10

New furnace install

I had a few friends who hired Maxaire to do HVAC work for their houses and all of them raved about their service. From the start, Karnik was great about explaining all the options and more importantly, taking the time to educate me to help me make an informed decision. Following that, the install went great, with his team being very meticulous and respectful of the house ensuring no damage was done to my carpets and walls.
In the weeks following the install, he had technicians come out on multiple occasions to ensure the furnace fan speed was calibrated correctly and inspected the airflow to all rooms to ensure everything was working optimally.
What really blew me away was 6 months later, I get a call that they want to stop by to tune-up and ensure the AC is running fine before the warm weather kicks in. How many companies proactively do that 6 months later? It's clear Karnik, KJ, Erik and the rest of the Maxaire team really care about their customers.
If you're looking to have any HVAC work done, just give these guys a call and you'll see for yourself what an awesome job these guys can do for you.

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Company Response

Hi Irfan, this is awesome! Wow. Exactly what we want to hear from our customers. Really appreciate you providing all the details of our process. We do our best on every service opportunity and hearing feedback like this makes it all worthwhile. We are here for you absolutely anytime you need us! Thank you for your business.
-Karnik

Himbara in Scarborough
Himbara in Scarborough
1 review Toronto, ON
10/10

Cooling and heating systems

Excellent work. The man who serviced the units was very friendly and explained everything about the tasks he performed. I would happily have him back any time. Looking forward to work with this company.

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Company Response

Dear Mr. Himbara, we are happy to take our time and explain the important details and results from our furnace and air conditioner maintenance safety check up with our customers. Look forward to working with you again in the future. Thank you for your business.
-Karnik

Wil
Wil
6 reviews Toronto, ON
10/10

Furnace repair

Super professional. A pleasure to work with and very clean. They addressed my issues quickly and set me up with excellent new equipment. They also promptly followed up.

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Company Response

Hi Wil, happy to hear you enjoyed a positive customer experience! You mention that we provided post sales follow up and in our opinion that's what makes the difference between a good company and a great company. We strive for greatness in every single opportunity and we are thankful you have recognized this. Thank you for your business.
-Karnik

Dan
Dan
3 reviews Toronto, ON
10/10

Humidifier install

Quite simply, the best HVAC company I have ever dealt with. Fast, fair, and honest. I worked with larger companies, all of whom have disappointed me. Never again - MaxAire will be getting all my business from now on. Thanks guys!

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Company Response

Hi Dan, it's so true that the 'little guy' cares more about taking care of their customers. Fast, fair, honest yes all of those things and more. We are committed to delivering positive experiences on each and every opportunity and we're not going to stop doing that. Look forward to helping you again in the future. Thank you for your business.
-Karnik

DC
DC
1 review Markham, ON
10/10

Furnace Change

Karnik and his staff were extremely helpful and knowledgeable. Karnik made this process a very easy one and was very detailed about everything. They were quick and clean. I would definitely recommend

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Company Response

Hi DC, we do like to keep it simple! That doesn't mean skipping the details though. Providing all information and options to homeowners for them to make educated decisions is part of the professionalism we are committed to. Thank you for your business.
-Karnik

Realtor in North York
Realtor in North York
1 review Toronto, ON
10/10

They saved me from the heat wave and the negative temperatures.

I moved into my home in September of 2017. Within a day of moving in the AC unit stopped working. I Have used Maxaire in the past for clients, however, this was my first time getting the roayal treatment myself. I can see why my clients loved them. Anyway within 2 hours of calling Erick came over, diagnosed the problem and was able to fix things without it costing me an arm and a leg. The kids and I could sleep well again and not have to deal with the 28C we had going on in the house. Since being fixed, we have not had other problems with the AC unit. Fast forward......Winter is now here and surprise......my Furnace water heater combo stops working. I speak to Enbridge and they say no one can come for 2 days. During that time the house went to 3C. Enbrodge sent someone who surprisingly did not have the part required to fix the unit. I called Maxaire immediately and Erick had the part in his car! Once again Maxaire saved the day!!!!!! I would HIGHLY recommend this company to anyone requiring heating/HVAC service. They are friendly, knowledgable, reliable and honest.....something very hard to come by in that industry. # love them!

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Company Response

Happy you enjoyed a positive customer experience, twice! We do everything we can to go above and beyond our customers expectations and reading reviews like this makes it all worthwhile. Thank you for your business.
-Karnik

Brad
Brad
3 reviews Pickering, ON
10/10

Furnace Repair

I needed my furnace flame sensor and humidifier repaired. Karnik kept in contact with me and updated me on the availability of parts and timelines and Alex did the work very quickly and professionally. These guys kept to their time windows and were professional. Would highly recommend. I will be using them for all my HVAC needs.

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Company Response

Hi Brad, we are happy to provide transparent communication step by step through our process since we know our customers appreciate that. And with all the traffic and construction in the GTA it can be difficult to arrive at a specific time but we always do our best to arrive within the time window we promise. Look forward to hearing from you again! Thank you for your business.
-Karnik

Mojito in Toronto
Mojito in Toronto
1 review Markham, ON
10/10

New furnace installation + more

Contacted Maxaire to inquire about our aging furnace and why the air flow of both the air con and heat was so weak on our upper levels. Karnik explained how our less efficient older furnace didn't have enough fan power to adequately cool/heat the upper floors. We decided to go with a new high efficiency furnace with a new filter and humidifier and we are very happy with the choice. Installation by Ben was also great - prompt and courteous and took lots of time to explain everything we needed to know. Thanks again Karnik and Ben!

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Company Response

Happy to hear you had a positive experience. We take our time and go step by step to make sure our customers are satisfied with the end result. This is part of the professionalism that sets us apart from the rest! Thank you for your business.
-Karnik

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maxaire

Thank you for visiting our HomeStars business page!
MAXAIRE is a heating and cooling company operating out of Markham, ON

We offer assessments, repairs and installations of:
Furnaces, Air Conditioners, Tankless Water Heaters, Hot Water Tanks, Air Purifiers, HEPA Filters, HRV's, Water Softeners, Water Filtration

Servicing York Region & Surrounding Areas.
Visit our website for more information about us www.maxaire.ca or call 1-844-MAXAIRE

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Tankless Water Heaters, Hot Water Tanks, Air Purifiers, HEPA Filters, HRV's, Water Softeners, Water Filtration
SERVICES
Assessment, Repair, Installation, Consulting, Energy Audits, Duct Cleaning, Pre/Post Inspections
BRANDS
York, Rinnai, Goodman, & Many More
STYLES
Text for quick response 416-578-8537 Email [email protected]
SPECIALITIES
Same/Next Day Visits
WEBSITE
http://maxaire.ca/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
8
RETURN POLICY
10 Day Returns - 10 Year Warranties
PAYMENT METHOD
Mastercard, Visa, Financing, Cheque
LICENSES
Licensed, Insured, Certified Technicians
MEMBERSHIPS
Heating, Refrigeration, Air Conditioning Institute
LIABILITY INSURANCE
Yes
DIPLOMAS
Licensed, Insured, Certified Technicians
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$69.99+HST
PROJECT RATE
Based on Assessment
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Liftime*, 10 Year Labor & Parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.