Bad time of the year for the air conditioner to break down. I contacted Maxairen and Karnik was very helpful and explained all the details from diagnosis to repair. The issue was diagnosed promptly by Ben, who also did the actual repair (evaporator coil was leaking badly). Ben not only replaced the coil with a new component, he also explained how the plenum was not installed properly in the first place and he did a fantastic job rebuilding it and leaving it in perfect condition. I am very happy with the final results and I don't hesitate to recommend Maxaire.
- Company Response
Hi Camilo, happy to hear about another positive customer experience. If we are repairing your air conditioner, we will do our best to make it like new! Thank you for your business.