Matrix Remediation Inc.

Mold Detection & Removal
Bay A4, 3911 Brandon Street SE Calgary AB T2G 4A7
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Mold Detection & Removal
Matrix Remediation Inc.
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84%

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Reviews for Matrix Remediation Inc.

Average customer rating:
8.3 10 (19 reviews)

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Jaime
Jaime
0 reviews Calgary, AB
10/10

Fantastic Company to deal with

Working with this company eased all my concerns.
Super professional, reliable, dependable, and honest!
Set up time was easy, they communicated the entire time making arrangements easy and worry free. They were on time, professional, clean, and honest.
I can't stress how refreshing it was to work with someone so honest.
I have already recommended their services to others.
Thanks again!

Approximate cost of services:
$0.00
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Neil
Neil
0 reviews Calgary, AB
10/10

Bathroom moisture inspection

I wanted an inspection and quote for repair of moisture in the bathroom of an older home that we thought may be caused by a leaky roof. Jon responded immediately, came down right away and confirmed there was not a mold issue. He also advised us on the likely source of the leak. Friendly, accommodating and very kind not to charge for the inspection which may or many not have lead to a possible estimate.

Approximate cost of services:
$1.00
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Dani Loewenstein
Dani Loewenstein
1 review Golden, BC
10/10

Some of the best work I have seen!

I knew very little about mold remediation prior to meeting Jon. He thoroughly educated me in my options and how to keep my home safe after remediation.
Ghirmay and Mike did all the remediation work for us. They were kind, efficient and honestly displayed some of the best and most precise work I have seen. My Family and I are truly grateful for their attention to detail and clean lines that made the rebuild easy. Thanks for all you hard work and care. These guys are great! Jon kept us in the loop every step of the way. Thank you.

Approximate cost of services:
$15,500.00
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Kathy in Calgary
Kathy in Calgary
0 reviews Calgary, AB
10/10

Consultation and inspection with Matrix Remediation

Our Naturopath suspected mold as a health concern. Matrix Remediation was suggested to us and was highly recommended by multiple sources.
I left a message and Guy called back a day later. He spent about half an hour on the phone explaining things to me and answering my questions. He was most helpful, kind and understanding of our situation.
Two days later the owner, Jon came over to do an in depth inspection and assessment. He was very knowledgeable, and helpful in guiding us with our particular needs and concerns. He was not pushy or trying to "sell" any products or services. He was very sincere and helpful. I would highly recommend Matrix Remediation to anyone concerned with mold in their homes.

Approximate cost of services:
$10.00
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sue in Calgary
sue in Calgary
0 reviews Calgary, AB
10/10

mold removal

guy and his team were very helpful, they have removed all the mold form both my work and home. His team made sure that they cleaned after the job was done. They were fast, professional and courteous! Very satisfied!!!!

Approximate cost of services:
$5,000.00
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Company Response

Thank you Sue for your feedback! We strive to always complete our jobs in a professional manner and to always leave our client satisfied. We look forward to working with you in the future.

Matrix Remediation Inc.

Private User
Private User
Private User reviews Chestermere, AB
10/10

Assessed our carpet stain for possible basement water problem and/or mold. This was done in a timely and professional manner.

After moving a piece of furniture we discovered a stain. We suspected mold due to previous water damage in the area. We contacted Matrix for an estimate. They came to the site in a timely manner and they determined there was no water problem or mold. Thanks again Matrix for your time and professional advice on other matters.

Approximate cost of services:
$0.00
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Company Response

Thank you for your feedback! We strive to always complete our jobs in a professional manner and to always leave our client satisfied.

Matrix Remediation Inc.

Private User
Private User
Private User reviews Calgary, AB
0/10

inside water claim

I would never recommend this company! Fernando took our insurance deposit. Work began, nothing ever on time, waiting for hours everyday to show up! The work was of just two walls and carpet and it still is not finalized since April of 2016 and it is now end of September 2017!!! I contacted Guy the owner. Nothing but excuses and never getting back to us. We are out $1000 and carpet is in worse condition and walls not complete or baseboards. Our house was not even sealed off from dust from electronics etc. basement still smells like mildew. I called today and it appears they are out of business and I'm out $1000.00. They do not reply to emails and make constant excuses or blame others but do not follow through. Nor do they warranty the work as they say. I haven't even signed off on completion. As I chose them as my contractor, my insurance will do nothing and nor will Guy, the owner. Worst customer service, no loyalty to clients; they take your money and run and leave the client with no work completion and out money. This was a insurance claim and as of this date still is not finalized. Poor workmanship, terrible communication!!! Fernando, workers and owner do not care!!! Don't ever give money until the work is completed!!! That was our first mistake; we were recommended by someone that used to work for them. I have since repainted the whole basement minus these two walls and finalized a hail claim for my exterior without this much difficulty. I called today and another company answered. Then to matrix 1-800 number; I was treated awful and he said he would call back and never did and he even hung up on me!!! Worst experience ever! I have been now advised to take them to court or pay someone else to complete their work!!!! IF YOU ARE THINKING OF HIRING THIS COMPANY; RUN!!!!! Omg; they even don't even pay for paint but take from your supply without even asking!!! Worst experience EVER!!!! We are the victims of a claim and then on top of it; now we are victims from a contracting company! Disgusted, upset, frustrated and appalled this happened to us. Please make sure this never happens to you!!! And now I have to make a compliant to the BBB . This claim and ordeal has caused us so much stress in our family and a lot of sleepless nights!!!

Approximate cost of services:
$1,000.00
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Brad H.
Brad H.
1 review Calgary, AB
10/10

Mold remediation

Mold was discovered in my attic from water ceiling stains showing through. My brookfield home build in 2011 did not have the proper roof venting on it when I had it inspected by a roofing company. From previous experience I decided to look after it my self instead of getting the run around from brookfield. I got a couple quotes but Matrix would do remediation and vents for less then the others who would only do the mold remediation. Guy Price was on the scene immediately after I called him to asses the situation. His men were courteous and very detailed with there work. The work was started promptly and completed in a timely manner. I would highly recommend Matrix. Any one is welcome to my home to view what Matrix had done. contact me at bradleymnholt@hotmail.com.

Approximate cost of services:
$9,000.00
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Company Response

Hello Brad and Connie, thank you so much for the work and the warm review. It was a pleasure getting to know you. Best regards, Guy Price, President.

Kristan and Ken from Calgary
Kristan and Ken from Calgary
5 reviews Calgary, AB
8/10

Basement mold remediation

Discovered mold while planning to develop the basement of our house.Of the 3 companies I called, Guy from Matrix was quick to reply and investigate the issue and the cause. Guy was eager to help and may have spread himself and his crew a little thin, causing some scheduling short comings. After the initial remediation more mold was discovered in some hidden areas. Matrix was contacted and was on site the next day to remove the additional mold and also offered to remove a fairly large pile of contaminated construction waste for the inconvenience. Guy also left an air mover an extended period of time for me use, which was greatly appreciated as the moisture (which caused the mold) was present a week later. Once thing dry out and we figure out the root cause of the moisture I will be contacting Guy and Matrix again to bid on the repairs necessary to fix the problem.

Approximate cost of services:
$2,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Kristen and Ken. A basement that is not waterproofed properly can result in a large scale mould issue, as you experienced. We appreciate the warm review and will be happy to help in any way we can in the future.

All the best,

The Matrix Remediation team.

Cheryl S.
Cheryl S.
1 review Prince George, BC
10/10

Attic Remediation, Roof Ventilation System, Ceiling Repair

Near mid December, we noticed water dripping from the potlights in our master bedroom and ensuite. Turns out that our attic was improperly ventilated and that condensation had formed, turned to ice and then melted with the Chinook.

We contacted Matrix Remediation as they had very good reviews on both Google and Homestars. We had Guy at our house that same afternoon.

Turns out that this process had happened serveral times over the years causing mould to form on the framing in the attic.

The crew and trades were so polite and clean. They finished the venting, attic remediation and the ceiling repair within 5 days - which was excellent as we had company coming for the holidays.

We truly appreciate the extra effort shown by this company!

CS :)

Approximate cost of services:
$9,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Cheryl, thanks so much for your kind words. We hope that you had a great time with your family. On behalf of the Matrix team we wish you and your family a happy and healthy 2017. All the best :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Matrix Remediation Inc.

Matrix Remediation is a certified local restoration company, specializing in residential and commercial mold removal and remediation services in the greater Calgary and Edmonton areas. We are proud to be locally owned and operated as well as a GREEN and environmentally friendly mold removal company in Calgary.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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