Repair Care

Appliance Repair
Toronto ON M6K 2X8
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91%

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Reviews by rating (past 12 months)

Reviews for Repair Care

Average customer rating:
9.1 10 (483 reviews)

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Bonnie023 in Toronto
Bonnie023 in Toronto
0 reviews Guelph, ON
10/10

Refrigerator repair

We received a prompt reply to our service request. Abu, the technician, was wonderfully efficient and explained all steps. He was also delightfully personable! And the price couldn’t be beat! Thank you Repair Care!!!

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Company Response

Fantastic! Thank you for your review and letting us know about your experience with our company. Bonnie. At RepairCare, we are a company that understands how stressful it is to run a home with a broken appliance. We want to be part of the solution not add to the problem. Providing service that is fast, efficient and friendly and economical. All our technicians and office staff work together to provide the high level of quality service our clients deserve. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare, Bonnie. We appreciate your business.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Ben in Toronto
Ben in Toronto
0 reviews Toronto, ON
10/10

Fridgidaire Galler Dishwasher

Great experience - constant communication.

Dishwasher needed a part replaced due to type of drain-pipe output.
Technician came round, confirmed requirement, ordered the part and I was notified throughout the process on timing and when the part was in, and then booked a time slot for repair.

Highly professional service

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Company Response

Amazing! Thank you for your review and letting us know about your experience with our company, Ben. At RepairCare, client care is at the forefront of all we do. We are so pleased you experienced the RepairCare quality of service we stand behind. Service that is fast, efficient and friendly. While keeping our clients informed every step of the way. We invite you to call us for all your future major home appliance repair needs, Ben, and thank you for choosing RepairCare. We appreciate your business.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Private User
Private User
Private User reviews Richmond Hill, ON
0/10

Refrigerator repair appointment

The technician did not show up at all. We were waiting from 1:00 pm to 7:00 pm.
the technician could call us and cancel the appointment. But he didn't care.
This is shameful for a company which pretend to value customers.
So disappointed,

Mike

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Company Response

Thank you for your review and letting us know about your experience with our company, Mike. Our records show that the technician was running late and he did try to call you but there was no answer. Unfortunately, he did not let the office know. So we could have continued trying to get a hold of you and make other arrangements and not wasted your time. We sincerely appreciate you letting us know. As we partner up with our technicians, we hold them accountable for providing service that is inline with our company motto of being fair, professional and ethical and all times and providing our clients with the courtesy and respect they deserve. Anything short of that is unacceptable to us. Our records show, that you accepted a new appointment for the next day and that the service was completed at a reduce fee as a goodwill gesture. We sincerely apologize for any inconvenience or frustration this caused you. Please know you are a very valued client and we truly appreciate your business. Because of you, we were able to show the technician the impact this has on our client and the company. Thank you for helping us get better at what we do.

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

R in Port Coquitlam
R in Port Coquitlam
0 reviews Port Coquitlam, BC
10/10

Fridge repair

From communicating to the insurance company
Then receiving call within a few hours from repair care
Updating us on the approximate time and day of the repair
The tech called to confirm time ,repair was done with
In the hour
Great service

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Company Response

Amazing! Thank you for your review and letting us know about your experience with our company. At RepairCare we understand how stressful it is to run a home with a broken appliance. We strive to be part of the solution, not add to the problem by providing service that is fast, efficient and friendly. Keeping our clients up to date throughout the whole process. We are so pleased you received the RepairCare quality of service we stand behind. Thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future appliance repair needs. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Private User
Private User
Private User reviews Vaughan, ON
10/10

dishwasher repair

I had a very good experience with Repair Care. The dishwasher required important internal parts ordered and replaced. But happily the entire process took less than 24 hours. The customer service throughout was efficient and friendly, especially the technician who came to my home. I highly recommend this company.

0 of 1 people found this review helpful.
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Company Response

Awesome! Thank you for your review and letting us know about your experience with our company. At RepairCare, client care is at the forefront of all we do. As such, we hold our technicians and office staff accountable for providing a high level of quality service that is fast, efficient and friendly. We are so pleased you experienced the RepairCare quality of service we stand behind and look forward to providing service for you in the future. Thank you for choosing RepairCare. We appreciate your business. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

CallMePanger in Fort Mcmurray
CallMePanger in Fort Mcmurray
0 reviews Fort Mc Murray, AB
10/10

Future Customer - General Electric Washing machine broken

For my experiences on 06 June 2021. I am very satisfied with the customer service from the Edmonton Department of the RepairCare.

First by asking for quotes for the repair on the website. Email and phone called followed on the next day. The Client Relations Manager (Tarah) is on the phone to confirm the appointment to have a technician come on the followed next day in the afternoon.

Unfortunately, once the technician could not repair the GE washing machine base on his diagnose that the drum is broken and detached.
He gives suggestions it would cost more for the repairs with a new pair of the drum and it would be cost-effective to purchase a new washing machine and don't buy the same washing machine because it has broken a lot (GE Washing Machine).

The technician billed me on-site using a secured Moneris integration with his cell phone. The company accepts Visa or Mastercard. NO cash and follow the email of the invoice.

This company is fair, professional, and ethical at all times. They sometimes go above and beyond whenever they can like suggestions and following up with a phone call once the job is completed.

They make me feel that they care about their customer's service and the quality of their work by giving me a phone call follow-up with an additional email.

I would recommend this company and I will be using them again in the future related to appliance repair services.

Thank you,
Mr. Phommathep

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Company Response

WOW!! Amazing! Thank you for your review and letting us know about your experience with our company Mr.Phommathep. You seem to really understand our company's motto, vision and values. Client care is at the forefront of all we do. Thank you for letting us know our efforts are successful and we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and look forward to providing all your appliance repair needs. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

chrystal
chrystal
0 reviews Langley City, BC
10/10

Five star customer service- highly recommend

RepairCare has never failed us, they are extremely knowledgeable, highly professional, excellent customer service, communication and always striving for excellence. As a property manager I practically have RepairCare on speed dial! I highly recommend!!

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Company Response

Awesome! WOW! Thank you for your review and letting us know about your experience with our company, Chrystal. At RepairCare, we understand the added stress our Property Managers have in maintaining a happy tenant when something goes wrong. As such, we strive to enhance that relationship by providing a high level of quality service that professional, fast, efficient and friendly. Always communicating the status of the repair during every stage of the process. Thank you for letting us know we are achieving our goals. You are a pleasure to serve, Chrystal. Thank you for choosing RepairCare. We appreciate your business and look forward to continuing our relationship. Stay safe!
Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

kostafr
kostafr
0 reviews Vancouver, BC
10/10

Bosch gas cooktop stove

Am completely satisfied, service was completed with no wasting time, technician was friendly and explained to me everything I needed to know.

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Company Response

Amazing! Thank you for you review and letting us know about your experience with our company. We work really hard to provide service that is fast, efficient and friendly and want to leave our clients with a good understanding of what has gone wrong with the machine, whether we are in the office or in the home. We are so pleased you experienced that high level of quality service we stand behind. Thank you for choosing RepairCare.We appreciate your business and invite you to call us for all your future appliance repair needs. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

Mary
Mary
4 reviews Kleinburg, ON
10/10

Dishwasher repair

My Fisher & Paykel dishwasher drawer we’re making strange noises. Service repairman came promptly, checked them out & ordered new motors. Very pleased with service.

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Company Response

Amazing. Thank you for your review and letting us know about your experience with our company, Mary. We are so pleased you received the RepairCare quality of service we stand behind. Our technicians work really hard to provide service that is fast, efficient and friendly to make you feel like the valued client that you are. Thank you for letting us know our hard work is paying off, Mary and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future appliance repair needs. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

sruresearch in Oshawa
sruresearch in Oshawa
0 reviews Vancouver, BC
10/10

Washer repair

Technician quickly diagnosed the problem with our washer within minutes of the service call. He is extremely knowledgeable and was very confident of his findings.
Customer service was there for us through the process to give us a quote and answer any further questions we had.

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Company Response

Amazing! Thank you for your review and letting us know about your experience with our company. At RepairCare, client care is at the forefront of all we do. We are a company that understands how difficult it is to run a home with a broken appliance. As such, we strive to provide service that is fast, efficient and friendly in both the home and in the office and answering any questions you may have. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business and invite you to call us for all your future appliance repair needs. Stay safe!

Best Regards,
RepairCare Team
Don't pull your hair. Call RepairCare!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Repair Care

Hello and welcome to Repair Care! Thank you for considering us for your appliance repair needs. As homeowners ourselves we know how stressful it can be when something we depend on isn't in working order. As such, we want to be part of the solution and not add to the problem. At RepairCare strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. We are committed to providing a high level of quality service we can stand behind. Thank you for choosing RepairCare. We appreciate your business.

We are proud of our mission statement:
We Strive to be: FAIR PROFESSIONAL & ETHICAL, Keeping CUSTOMER SERVICE at the forefront of all that we do! going ABOVE & BEYOND when we can. Sometimes we don’t get It RIGHT but we are committed to making It RIGHT!

CATEGORIES
Appliance Repair
SERVICES
1) Fridge Repair 2) Stove Repair 3) Oven Repair 4) Dishwasher Repair 5) Cooktop Repair 6) Microwave Repair 7) Washer Repair 8) Dryer Repair 9) Fridge Install 10) Stove Install 11)) Oven Install 12) Cooktop Install 13) Dishwasher Install 14) Microwave Install 15) Washer Install 16) Dryer Install
BRANDS
Repair Care services all major appliance brands and our vast knowledge of each one allows us to serve you better! We work with the following brands: Bosch, Electrolux, Fisher & Paykel, Frigidaire, KitchenAid, Kenmore, Magic Chef, Maytag, Miele, Sub Zero, Thermador, Viking, Westinghouse, Whirlpool, Wolf and more. Our dedication to appliance repair sets us apart. Our skilled technicians span over numerous brands and understand issues specific to each one. RepairCare know what it can be like to have an appliance on the fritz, but worry not because our team is on it! We come equipped with the parts we need for each appliance and appliance brand.
SPECIALITIES
RepairCare specializes in Fridge, Stove, Oven, Mixer, Dishwasher, Washer, Dryer, Appliance repairs regardless of make, model or style. We have a team of skilled technicians on standby ready to help you today. Our same day and emergency repair is outstanding. Repair Care technicians are easily able to determine and diagnose the cause of your appliance’s malfunction and eagerly await your call. Our vans are loaded and ready to go with all the parts you need for your major appliance. We specialize in all areas of your appliance repair needs. Many times, there are common, easy solutions to your appliance’s malfunction and our technicians are able to quickly fix the problem. Choose RepairCare to get the job done right!
WEBSITE
https://www.repaircare.ca/
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Debit, Credit
LIABILITY INSURANCE
Yes
DIPLOMAS
G2 Gas Certificate
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$120
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.