Drain 1 Plumbers Inc.

My kitchen sink clogged. I left a message and Paul replied my message within an hour. The sink was fixed quickly and the kitchen was left clean.
I appreciate the work for fixing and cleaning.

Problem: Sewage lines blocked, hardly draining. Old downtown TO house.
Paul and his crew ( 5 men worked on job) reacted swiftly. Identified problems using modern tech. (visual sewer and pipe scans). Removed and replaced old cast-iron 'stack' and clay sewer pipes where needed. Arranged city permit, plumbing inspector and rebate form for sewer Backflow valve. Dug inside and out (in freezing cold), replaced taps and drains for laundry etc. Cleaned and put everything back to normal in just a few days. Use of plumbing was not interrupted for more than an hour. All at a fair and reasonable price.

The work was very fast and professional.
The guys were very pleasant and friedly.
They cleaned up and tested the work before leaving.
I highly recommend this company and will call them again for all my future plumbing needs.

Woke up to no water pressure in the whole house. Called around to numerous plumbers and was told they were all booked due to the extreme cold and couldnt help including the city. Called drain 1 and Robert showed up within 45 minutes. Diagnosed the problem as a frozen water line coming from the main and went straight to work to thaw it. Robert was amazing telling me what he was doing ever step of the way and said he wouldnt leave till the water was running again. Needless to say he fixes the problem and my water has been great since. Thank you robert and drain 1. Customer for life.

It was a Sunday when our basement floor drain backed up. This wasn't the first time so I had a few names that I could call Monday morning but I decided to email Pavlo immediately rather than wait to call. He answered my email in 20 minutes! He was in my house ON SUNDAY within an hour! Oh, and for Pavlo and some of us, it was Christmas Eve! He did an immediate temporary fix and provided a quote for the permanent solution which I knew was excavation outside. This was completed by his great team on the following Tuesday and Wednesday. And all at a very fair price. Unbelievable service! If you need a plumber, you owe it to your self to contact Pavlo at Drain1. You will not regret it.

Friday night we had water backing up and had to call Drain 1. Paul came out and was able to diagnose the problem: a cracked sewage pipe under our front lawn.

He and his team came back Saturday and dug down through the semi-frozen ground and had us able to have working plumbing before the end of the day. They installed a backflow preventer at the same time.

Monday they came back and installed a sump pump in our basement as well, and had the city inspector out to verify everything was in good order.

Throughout the whole, stressful, unplanned renovation the guys were polite, respectful, clean and willing to explain everything for us. As much as we didn't expect to have a plumbing emergency, they made it as easy and painless as it could possibly be. They even generously fixed a problem with one of our taps that they noticed wasn't working properly!

We would recommend them highly and use them again for emergency or other plumbing services.

Drain 1 did a great job fixing our kitchen sinks at a reasonable price. We bought a house that was recently renovated and the drains were not correctly installed. Drain 1 came in and now everything is running smoothly.

I had a loud gushing sound under the basement floor where my sump pump was located. Pavlo came promptly to access it. It turns out a plastic pipe had slipped off the pump. He said it would cost $450.00 to fix it. I thought there would be expensive parts for that high price, but he replaced the plastic exchange valve and sealed a new pvc pipe onto the pump, all within 15 minutes. When I asked him why the costs were so high, he said I was paying for his expertise. I was expecting to pay for the expertise of a plumber, just not at $450.00/hour.

Paul arrived on time, assessed what other tune ups the toilet needed and checked in with me before he commenced on the work and the price. Afterwards he pointed out some regular maintenance work that I should undertake at no cost to keep everything running smoothly.

Waterproofing and insulation of the 4 foundation walls. Also, plumbing work in the basement. Paul and his team were great to work with. They were knowledgable, efficient, fast and communicated well. They went above and beyond to ensure the job was done right. Paul shared great ideas on how to improve my home which was also very appreciated. I recommend them to my family, to my friends and to anyone who needs a plumber. I still have their sign on my boulevard, they deserve the advertising. Very glad and thankful that I hired them to do the work.