Itech Design Inc

Windows & Doors Installation & Service
1469 Wilson Avenue Toronto ON M3M 1J5
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37%

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Reviews for Itech Design Inc

Average customer rating:
4.2 10 (5 reviews)

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Hany Said in North York
Hany Said in North York
0 reviews Toronto, ON
0/10

Blinds

Carlos the installer did instal all the shades for me, after 2 months 2 off the motors not working completely. I called him and he gave me an appointment to come look at, I took the day off but unfortunately he didn't show up.
I tried calling him many times with no luck and he never answer the phone and as well he blocked my number.

DON'T USE CARLOS... USE A RELIABLE COMPANY...

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Ryan in Chatham
Ryan in Chatham
0 reviews Cambridge, ON
0/10

Blind installation warranty issues

Carlos the installer completely ignores you if you have a warranty issue and try's to blame the company. He often ignores your phone calls and never gets back to you. When he does he makes false promises. He said he would come by to resolve our issue from a maxxmar product he installed that are 1.5 years old and have completely failed that have a 5 year warranty and never did. he said he would send us replacement parts to us he never did. don't use this company as its a poor excuse for service after they have your money. Buyer beware this company wont get to you if you have any issues whatsoever!

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Parm in Oshawa
Parm in Oshawa
0 reviews Oshawa, ON
10/10

Ordered and installed shutters throughout home

Carlos did an amazing job ordering all of the shutters for our home. He was able to schedule a time that worked for both parties, installed everything in a timely fashion. There was a defect on 1 out of roughly 40 shutters, and Carlos was also able to get that exchanged at the factory and have it installed within a week. Thanks again Carlos!

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Company Response

Anytime. thank you for taking the time to write a review!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Blinds

The best company around! Carlos is polite and always gets the job done. I look forward to doing more business with him in the near future. I recommend him cause of his good work and fair prices.

Review has 1 previous version
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Private User
Private User
Private User reviews Toronto, ON

First Review

1/10

Installation of shutters for Windows and a door

We hired Carlos,the manager from itech design to install shades and shutters at our new house. Initially he was nice and responsive to phones and emails. Once he received a deposit , it was a lot harder to get a hold of him and to arrange an installation. When he installed everything we paid him in full. Shortly thereafter, we noticed that our kitchen sliding door that was installed by him wasn't aligned properly. It was scratching the wooden panels on the floor and was hard to close. It kept sliding and opening on its own. Recently ,the door started hanging dangerously from the top rail,and looked like it was going to detach and fall. After numerous attempt's to contact the owner again,all we got was empty promises to come back and take a look. Many unanswered phone calls and just complete indifference on his part. Seems like once this person gets your money,he couldn't care less. Terrible customer service and terrible quality of installation. We paid top dollar for an expensive product (shade'o'matic ) and we only got problems due to a poor installation. Please look elsewhere. There are many good companies who provide quality work and customer service. Not in this case.

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More about Itech Design Inc

Blinds, shutters and drapery
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