Itech Design Inc

I paid a deposit to this man in November and he took the money and is not returning it and did not offer me any service. I keep calling to try and get to him he blocked my number. I used a different number and he picked up and was ready to take another order. I will be reporting him to the police.

we trusted and gave a cash deposit of $600 for the whole house window covering job of $4200 and he provided 25 years guarantee on merchandise, mechanism. Several time, approx. 7-8 times in 6 weeks, we called left messages, he would not return call back & and at that point we thought our deposit is lost . finally he said he is coming on certain date, we waited & he never came.
He finally came after 2 1/2 months and installed all blinds BUT he realized he made a mistake on one window and promised that he will come back replace it with new one. We waited and called him another 8-10 times but he never came back and fixed his own mistake!!!! That 25 year guarantee he gave me order was a fake one as you can never get hold of him once he got his full payment!

Carlos is not good enough to get the job done. Three months before he took advance from me and disappeared. Don't give him work. I am keep calling and texting him, in the beginning he said I am coming back with your money later he blocked my number.

Hi

Carlos the owner of iTech Design Inc has my advance for blinds for more than two months. No sign of him after he got the money. Doesn't return my phone calls. No reply to texts.
Avoid him.

Carlos would be the worst person to do the business with. If you are a new customer, he will promise and do anything for you to get the money from you. When it comes to after sales service, forget him. He may never pick your phone and if you try from different numbers, he may pick it and do an empty promise. I got my blinds and shutters from this guy. Had problem with shutters, after not getting any support from him fixed it with a super glue on my own. My rollup blinds from maxxmar brand got ripped on their ownand this guy even after repeatedly saying that he is coming tomorrow or Saturday, never showed up. While selling he told me a five year warranty n these got ripped in 2.5 years. Here are some of my last text messages to him for everyone's reference: "Hi Carlos, man it might be easier to go moon than getting hold of you", "Can you pick up gour phone or call me, i am stuck here", after this my final message before i wrote off my blinds "I think i made the biggest mistake of my life when i listened to xxxx xxxx and took your services. The person who doesn't know after sales service, doesn't deserve to be in business"
Guys beware, unless you want use and throw blinds, dont go with this company. There are plenty of others in market doing the same business and may give you after sales service.

We had got most of our house done by Carlos a year ago and had no problems that time and asked him to come back and do a few more windows. He did the measurements and took a deposit of $300 but when it came time to install I had to continuously call and text him. He kept saying he was coming so I would stay home and wait and he would never show. He did this 4 times. I would have to call continuously to try to get ahold of him. He would never let me know he wasn’t coming. He would never apologize or give a reason for not showing. Finally he ended up coming back. Said he would come at noon by showed at 7pm. And then his measurements were off and they wouldn’t fit our French doors. He is unreliable and you have to hound him continuously for him to maybe show. Not worth your time. Do not use this company. Find a different one.

Carlos the installer did instal all the shades for me, after 2 months 2 off the motors not working completely. I called him and he gave me an appointment to come look at, I took the day off but unfortunately he didn't show up.
I tried calling him many times with no luck and he never answer the phone and as well he blocked my number.

DON'T USE CARLOS... USE A RELIABLE COMPANY...

Carlos the installer completely ignores you if you have a warranty issue and try's to blame the company. He often ignores your phone calls and never gets back to you. When he does he makes false promises. He said he would come by to resolve our issue from a maxxmar product he installed that are 1.5 years old and have completely failed that have a 5 year warranty and never did. he said he would send us replacement parts to us he never did. don't use this company as its a poor excuse for service after they have your money. Buyer beware this company wont get to you if you have any issues whatsoever!

Carlos did an amazing job ordering all of the shutters for our home. He was able to schedule a time that worked for both parties, installed everything in a timely fashion. There was a defect on 1 out of roughly 40 shutters, and Carlos was also able to get that exchanged at the factory and have it installed within a week. Thanks again Carlos!

The best company around! Carlos is polite and always gets the job done. I look forward to doing more business with him in the near future. I recommend him cause of his good work and fair prices.