Carlos would be the worst person to do the business with. If you are a new customer, he will promise and do anything for you to get the money from you. When it comes to after sales service, forget him. He may never pick your phone and if you try from different numbers, he may pick it and do an empty promise. I got my blinds and shutters from this guy. Had problem with shutters, after not getting any support from him fixed it with a super glue on my own. My rollup blinds from maxxmar brand got ripped on their ownand this guy even after repeatedly saying that he is coming tomorrow or Saturday, never showed up. While selling he told me a five year warranty n these got ripped in 2.5 years. Here are some of my last text messages to him for everyone's reference: "Hi Carlos, man it might be easier to go moon than getting hold of you", "Can you pick up gour phone or call me, i am stuck here", after this my final message before i wrote off my blinds "I think i made the biggest mistake of my life when i listened to xxxx xxxx and took your services. The person who doesn't know after sales service, doesn't deserve to be in business"
Guys beware, unless you want use and throw blinds, dont go with this company. There are plenty of others in market doing the same business and may give you after sales service.