Valley View Appliances Ltd.

Made an online appointment on Monday of September long weekend when dryer stopped heating. Valley View called Tuesday morning to confirm the appointment as booked. Steve arrived within minutes of the expected time and within 10 minutes diagnosed the problem as a worn out heating element. When Steve checked with the supplier the part was not available for shipping. While he had the dryer open Steve checked the condition of the belt and pulley system and showed me that they were badly worn. He gave me a price for the repair of the dryer but could not say when the heating element might be available. He was extremely receptive to all my questions and readily gave me all the information he could to help me make an informed decision. In the end I decided to purchase a new dryer given the age and condition issues of the old one. I would not hesitate to use this company for any appliance repair in the future and was extremely impressed with their responsiveness and honesty.

Steve was great, clearly outlined my Bosch dishwasher issue and shared his advice and expertise in how to prevent again. Service charge was fair and I will certainly call upon Valley View Appliances in the future.

The process to book a service call was straightforward and effortless. The tech was able to come pretty quickly and had a solution for me within about 15 minutes. This is the third time we have used this company (and the same technician) and it has been great every time. Would definitely recommend to a friend!

I am impressed with the service provided by Valley View Appliances Ltd. Steve was punctual, polite and clearly explained what was needed to get the fridge working again.

Going forward I would:
Call Valley View for any other appliance problem
Recommend Valley View to others as it can be tricky finding honest, reliable companies. (Oh yes, I have learned the hard way).

Steve came and assessed the problem. Have me a quote. I contacted Bosch and they agreed to pay for the parts I required. Steve came back and fixed everything. Steve is very knowledgeable and friendly. I thought I was having temperature issues and Steve most kindly returned and tested the oven. I am truly thankful for his integrity. Most amazing in this day and age. I cant thank him enough.

Same day service. Steve has repaired both my washer and dryer in the past and I would definitely recommend Valley View to anyone requiring household appliance service!

Fast, reliable and professional. Steve was Awesome, he didnt have the part he needed once he diagnosed the issue so he went to Calgary to pick it up and came back in the afternoon.
No extra costs, no travel fees from calgary to cochrane. Hopefully I never have to call them again but they will be my first call should I ever need appliance repair.

Ill make sure to recommend Steve to all my Cochrane friends:)

Our fridge water line had a slight crack in it and it had gone unnoticed. It started leaking so we turned off the water supply to the fridge thinking that would solve the problem. Unfortunately there was still a slight leak.
Steve was prompt, honest and efficient. Was able to solve the problem and fix it with another valve. We would definitely recommend Valley View Appliances to our friends and family.

I found them very prompt on arrival and Steve assessed problem within a few minutes and fixed just as quickly.

Great honest on-time service with options well explained. The automated confirmation and appointment tracking system allows you to plan your day stress-free.