Valley View Appliances Ltd.

Appliance Repair
Suite 238, 5149 Country Hills Blvd NW. Calgary AB T3A 5K8
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Appliance Repair
Valley View Appliances Ltd.
Star Score
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95%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Valley View Appliances Ltd.

Average customer rating:
9.7 10 (166 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

dishwasher warranty repair

Technician was personable and knowledgeable, fixed what was wrong, and did if safley ina timlet fashion.

1 of 1 people found this review helpful.
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Company Response

Thank you so very much for your kind review! We appreciate that you took the time to let others know about your positive experience. Your extra effort made our day!
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent original visit and follow-up

Gas dryer repair: original visit for "no heat" problem in February 2020, technician resolved problem but indicated that the gas valve might be ready to fail. Follow-up in January 2021 with same problem, Valley View had original call on file, located part and effected repair for less than quoted cost. Having just seen a re-broadcast of CBC's Marketplace segment on appliance repair, we were very pleased to be able to engage ValleyView and highly recommend them.

1 of 1 people found this review helpful.
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Company Response

Thank you so very much for trusting us with your gas dryer repair, as well as your excellent feedback. The CBC'Marketplace report definitely highlight’s the importance of working with honest, and trustworthy service companies. We have always strived to be the best in our industry and to make a positive difference for our clients.
Much appreciated!
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Thermidor refrigerator

Steve came out to fix my Thermidor refrigerator which was leaking. Always very polite and professional he was able to find the problem and fix it. I have had other technicians who charge a lot but are unable to fix the problem.

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind review. We really appreciate your business and do not take that lightly.
Sincerely,
Valley View Appliances Service Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Thermador repair

Steve the technician was very knowledgeable and diagnosed the issue quickly and proceeded to fix the issue. He tested his repair and showed us how to fix it ourselves if the issue should occur in the future.

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words! You are a difference maker!
Sincerely,
Steve and Team

HONGYU in Toronto
HONGYU in Toronto
0 reviews Toronto, ON
0/10

Terrible service

if you decide to go with them, you have to be very careful that, they may just charge you $150 and tell you they can't fix it. you have to replace a new one. then those $150 is just for the labor who comes and tells you to replace a new one. terrible service. They representative is terrible to yelling to the customer.

0 of 1 people found this review helpful.
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Company Response

Dear Harry Wang,
I'm sorry you feel this way. As we discussed with you prior to booking your initial appointment we could special order the parts you insisted we bring out to the first call out, however that you would need to pre-pay the shipping charges passed on to us from our suppliers. We did exactly as you instructed and went out with the parts in an attempt repair the DW. Upon inspection of the DW we determined it was not safe to install the parts and instead suggested you replace the DW. I called you to explain the situation. You were charged for the service call, shipping and GST as explained and pre-quoted during our 1st conversation. We did nothing wrong. Instead of accept the diagnosis and accept your responsibility you demanded a 100% refund or you would smear our good name on social media. How is this fair? We choose to forgive your regardless your actions.
Respectfully,
Service Manager/ Valley View Appliances Ltd.

Private User
Private User
Private User reviews Calgary, AB
10/10

Refrigerator repair

Our fridge started making intermittent loud noises. Had repair person in to check out source of noise. Turns out it is simply a vibration. Repair ++ knowledgeable and provided great info re temperature controls to optimize function etc.

Also checked in with repair person for additional info re washer and freezer options. Very helpful with maintenance tips on both appliances.

Will call this company again if repairs are needed on appliances.

1 of 1 people found this review helpful.
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Company Response

Thank you so very much for your review! We really appreciate you taking the time to let us and others know about your positive experience with your refrigerator repair.
Sincerely,
Valley View Appliance / Service Team

S Jack from Calgary
S Jack from Calgary
5 reviews Calgary, AB
10/10

Dishwasher door repair

Steve K from Valley View Appliances was excellent with repair/replacement of broken door springs on our Bosch made Kenmore dishwasher. Also re-levelled dishwasher and ensured all fittings correctly located and gave great advice on type of dishwater cleaner to use and best preparation of dirty dishes. Very knowledgeable and very helpful. Highly recommended!

1 of 1 people found this review helpful.
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Company Response

Thank you for trusting us with your Bosch Dishwasher repair. We really appreciate your business as well as your positive feedback!
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Dryer Repair

Professional, reliable. Booked appointment, technician showed up as promised and fixed and cleaned dryer. Thanks

1 of 1 people found this review helpful.
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Company Response

Thank you for trusting us with your dryer repair. We really appreciate your business!
Sincerely,
Valley View Appliances / Service Team

Private User
Private User
Private User reviews Calgary, AB
10/10

Gas Range service

My gas oven stoped working on a Thursday afternoon. Would not light. I booked online with valley view and they had slots for the next day open. Shortly after I got a call with a time estimate and a basic quote for the work. The next day the technician showed up in the time frame and was extremely knowledge and helpful. Within 30min we had a working oven and a price that was less than expected. The technician gave great advice for future use and great service.

1 of 1 people found this review helpful.
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Company Response

Thanks Kevin,
It was a pleasure doing business with you! We really appreciate you trusting us with your gas range repair, as well as your kind review. All the best in the future!
Sincerely,
Valley View Appliances/ Service Team

Private User
Private User
Private User reviews Cochrane, AB
10/10

Appliance diagnosis & repair

On time, knowledgeable, fair invoicing for service received - clear explanations of work before and after, personable

1 of 1 people found this review helpful.
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Company Response

Thank you for your honest review. We really appreciate your business!
Sincerely
Valley View Appliances/ Service Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Valley View Appliances Ltd.

**MENTION HOMESTARS AT THE TIME OF BOOKING AND SAVE 10% OFF ADDITIONAL LABOUR BEYOND THE DIAGNOSTIC CHARGE **
What do we do?
At Valley View Appliances we bring " Peace of Mind" to your appliance headaches. Or aim is to give you Fast, Friendly, Trustworthy Service at a cost that is affordable. No headaches.
All of our service is proudly guaranteed and performed by government trained technicians. We have over 47 years of accumulated experience in repairing home appliances and we are authorized to perform warranty service for many manufacturers. We pride ourselves in providing fast, trustworthy service at a reasonable rate. Our service vehicles are fully stocked with the most common parts, so that in most cases, we can finish your repairs on our first visit. We try our best to make your repair a quick and pleasant experience, knowing that a satisfied customer is a repeat customer.
We are pleased to serve Calgary and other areas, including: Cochrane, Airdrie, Springbank, and many others. If you have appliance repair needs, give us a call @
(403)247-9602 or book online on our website @ www.ValleyViewAppliances.com

Needing you new Appliances installed? You are in good hands as our installation professionals are true craftsmen and take pride in a job done with excellence. Needing a installation quote please email: Installs@Vvapp.ca

CATEGORIES
Appliance Repair
PRODUCTS
Washers Dryers Dishwashers Ranges Wall Ovens HoodFans Hobs Refrigerators Garberators Ice makers Microwaves Over the Range Microwaves Built in Refrigerators Sealed system repairs Gas Appliance Repairs Parts sales Appliance Installation Residential Dryer Vent Cleaning In-home Appliance repair
SERVICES
Appliance Repair Appliance Service Manufacturer Warranty Service Appliance Installation Dryer Vent Cleaning Services Appliance Parts Sales Appliance Sales Gas Appliance repair
BRANDS
Maytag Magic Chef Jenn-Air Whirlpool Kitchen-Aid Bosch Gaggenau Thermador In-Sink-Erator Jenn-air Admiral Kenmore Frigidaire Electrolux GE GE Monogram Westinghouse Samsung LG
STYLES
Calgary Main 403-247-9602 Cochrane Main 403-932-2630 Parts 1-866-243-4662
SPECIALITIES
Authorized Warranty Provider for: Whirlpool, Kitchen-Aid, Maytag, Jenn-Air, In-sink-erator, Bosch, Thermador, Sears/ Kenmore, GE, Samsung, Venmar, Vent-A-Hood www.valleyviewappliances Authorized installers Certified to install: SubZero, Samsung, Wolf,Asko,Viking, Bosch, Thermador, Gaggenau, ISE, Venmar, Ventahood, Best, Miele, Kenmore, Electrolux, Frigidaire, GE, GE Monogram, Whirlpool, Kitchen-Aid, Maytag, Jenn-Air, LG, Bloomberg
WEBSITE
http://www.valleyviewappliances.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, Cheque, Debit, Visa & M/C
LICENSES
Journeymen Appliance Repair
MEMBERSHIPS
,MSA Servicer's Association, A++ BBB member 1997
LIABILITY INSURANCE
Yes
DIPLOMAS
Journeymen Appliance Repair
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
114.97
BONDED
Yes
PROJECT RATE
Industry Standard Blue Book Job Rate/Job
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day labour, 90 day parts warranty. All work proudly gaurenteed!
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