Reviews

10/10

Great service from the person I first spoke with who answered the phone; Quick response in getting someone out to diagnose my the broken furnace; Awesome service to fix the problem (which included warranty work on a Carrier Furnace they had not installed) and then some overdue service work. Service tech arrived when he said he would and the cost was as originally described once the work was finished. Furnace works great now.

Job Price
Was this review helpful?
Company Response

Hi Steve,
We cannot thank you enough for taking the time to write this great review and for your very kind words. We are happy to hear that the entire team worked together to provide you with an excellent experience. We look forward to continue working with you and let us know if you require anythings else.
Cheers!

10/10

Service and Quality are what Old West Windows and Doors provided for the installation of 10 windows on our main floor. Step 1: The Quote. Rick came out, listened to our requirements, discussed what our options were, then provided a details and accurate quote. Rick was friendly, knowledgeable and easy to communicate with. Step 2: Ordering the windows and booking the installation dates was done smoothly and professionally through Shauna in the office Step 3: Installation was done by a professional crew of 3 skilled hardworking guys who clearly took GREAT pride in there work. The work site was kept clean and tidy while they were onsite and spotless when they left. Most importantly the quality of the final installed product was perfect. Step 4: Dealing with problems is to me the true measure of a company - as something unexpected always comes up. This project was no different, when it occurred the onsite crew were great to deal with and made adjustments as needed until the results was perfect. Lastly when a window was delivered broken a replacement was immediately ordered by the office and delivered and installed at lightening speed. Now the cold weather has arrived I cannot believe what a difference these new windows make. I found this companies name on Home Stars and they truly deserve the high star rating they presently have.

Job Price
Was this review helpful?
Company Response

Hi Steve, Thank you for taking the time to write a review on Old West. We will go the extra mile to make sure our customers get the best products & service in Calgary. Our team has many years of knowledge & expertise in the window & door industry. I believe that shows right from the start to the final result. Rick & Cory

10/10

Great work from start to finish. Prompt replies to my initial inquiries; Came to give a quote when they said they would; Did the work when they said they would; Final bill was exactly what they said it would be; Great crew on site; Flawless installation and excellent clean up. What more could you ask for? On top of all this they also that they took care of the little things like cleaning the skylight glass inside and out before installing. Very happy with the work - would recommend their service.

Job Price
Was this review helpful?
Company Response

Thanks Steve for the great review!!

10/10

Over one year ago Colin and the crew completed our kitchen renovation and hands down this is the best renovation work we have EVER had done. Colin provided clear and prompt communication from start to finish; the completed work was amazing; the work crews were great to deal with and the quality of the work excellent. May be most importantly - when the dust is settled, the bills paid and kitchen has been used for a year we still think Colin and the Pine Nuts crew are worth a 10/10 rating.

Job Price
0 of 1 people found this review helpful.
Was this review helpful?